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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 747 reviews
79%
Recommend This Property

Ratings Breakdown

747reviews

  • 5 Stars
    356
  • 4 Stars
    175
  • 3 Stars
    98
  • 2 Stars
    73
  • 1 Stars
    45

Nice hotel, good value

By

19 April 2016

club

Enjoyed the stay and the price was right. It was conveniently located to where I needed to go and to the best areas of downtown. I would most certainly stay here again.

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EXCELLENT!

By

16 April 2016

club

We stayed here to attend a Red Wings game at The Joe. After reading some of the reviews, we didn't really what to expect but couldn't pass up on the location. We were pleasantly surprised with this hotel! The location is GREAT!!! The room was wonderful - clean and very up-to-date; and the view overlooking the bay is beautiful! The restaurants were very nice and the food was extremely well prepared! The staff in all areas of the hotel were friendly, professional and extremely accommodating. We would definitely recommend for anyone to stay here!

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Downtown location close to Comerica Park

By

14 April 2016

We arrived at the Crowne Plaza after 9:00 pm to attend a Tigers game the following day. Since we arrived so late, we weren't able to take advantage of all the facilities but I was very impressed with the décor of the hotel. I especially loved our corner room with all of the windows -- a view from different sides of the hotel.

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Great stay

By

11 April 2016

The staff was excellent.. The only problem I had was the valet staff but everything else was great.

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Awesome Place

By

11 April 2016

club

We love staying here. Clean rooms, friendly people.

Posted byHotelStaff
13 April 2016
Dear mhenderson920, We appreciate the review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Chelsea P Front Office Supervisor
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Downtown Detroit

By

07 April 2016

Highly recommend this facility. Easy on site valet parking with very attentive and courteous staff. This was our second stay in this hotel and our experience was awesome. Our first stay was equally awesome, but thought it was a one-off experience until we experienced our second stay. Easy indoor walking to the Joe.

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Great service

By

07 April 2016

club

Excellent hotel! Will be there again for another visit!

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Great place to stay for a downton event

By

05 April 2016

My girlfriend and I attended a Red Wings game, and stayed at the hotel. The service was excellent, and the room, while a bit small, was very nice.

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Comfortable

By

05 April 2016

Great location. Room was very clean and bed was very comfortable. The day we arrived, they were putting a refrigerator in, so that was a plus.
Valet parking is very pricey, but overall it's a great hotel.

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Elegant hotel, right downtown.

By

05 April 2016

club

Enjoyed our stay. Clean hotel and staff was very friendly and professional.

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Breakfast

By

04 April 2016

My only complaint is breakfast only being for silver IHG members. Holiday Inn at least provided a breakfast to all of their guest regardless of ihg membership. Other than that, our stay was pleasant!

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Waiting to be contacted

By

03 April 2016

I have contacted the hotel both via phone and email regarding issues with my stay, which two weeks later, remain unaddressed by management.

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