Crowne Plaza Dubai - Festival City

Hotel Front Desk: 971-4-7012222

Hotel Fax: 971-4-2329097

Hotel Email: crowneplaza@ichdfc.ae

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Dubai International Airport (DXB)

- Distance from hotel: 3.11 MI/ 5 KM South l

- Head southeast, turn left toward D 64, take the ramp onto Beirut St/D 60, continue to follow D 60, continue onto Nad Al Hamar Rd/Nadd Al Hamar Rd/D 62

Abu Dhabi International Airport (AUH)

- Distance from hotel: 70.22 MI/ 113 KM North East l

- Drive along Emirates road 311 towards Sharjah. Take Exit 55(Deira, Al Garhoud) to Al Rebat road, follow the sign Festival City

Sharjah Airport (SHJ)

- Distance from hotel: 18.64 MI/ 30 KM North West l

- Drive along Emirates road 311 towards Abu Dhabi. Take Exit 55 (Deira, Al Garhoud) to Al Rebat road, follow the sign Festival City

DWC - Al Maktoum International Airport (DWC)

- Distance from hotel: 37.28 MI/ 60 KM South East l

- From airport head to Sheikh Mohammed Bin Zayed Road (E 311), follow E 311 to Al Khail Road. Continue on Al Khail Road to Business Bay, take the ramp on to Festival Centre. Take first right to go on to Crescent Drive. At roundabout take second exit to arrive at hotel. To avail of the hotel's chauffeur service, please contact the Hotel Concierge at 04 7011234.

Underground

Emirates Metro Station

- Distance from hotel: 1.86 MI/ 3 KM

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 27.00 AED

- With 634 dedicated spaces for the hotel, and direct underground access to 8000 spaces at Festival Waterfront Centre, we have all your parking needs covered

Print Hotel Fact Sheet

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Hotel Highlights

Book the Stay and Play Package at Crowne Plaza Dubai Festival City for use of our pristine Al Badia golf course, minutes away. The deal combines your accommodation with discounted green fees on these fantastic 18 holes, designed by renowned golf architect Robert Trent Jones II.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.7

based on 174 reviews
96%
Recommend This Property
Read All Reviews

Ratings Breakdown

174reviews

  • 5 Stars
    133
  • 4 Stars
    31
  • 3 Stars
    6
  • 2 Stars
    2
  • 1 Stars
    2

Nice Hotel

By

August 24, 2014

club

I've stayed at the Crowne Plaza Festival City in Dubai several times over the past 3 years and every time the service and room quality is impressive. I don't stay anywhere else because my experience is always outstanding at this hotel. I will continue to be a customer and will look at possibly staying at a Crowne Plaza in a different part of the world if one is available.

Posted byHotelStaff
August 28, 2014
Dear 'Jonny29, Thank you so much for taking the time to complete our satisfaction survey and for sharing your comments on our website. We are glad to read that you are a loyal guest of our hotel and that we have managed to keep up with the room quality and service you have been used to during the past 3 years. Please be assured we will share your comments with the team in order to continue motivating them for their great dedication towards guests satisfaction. We look forward to welcoming you back again at Crowne Plaza Dubai Festival City. Sincerely, Marcus Sutton, Hotel Manager
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Go Crowne Go

By

August 18, 2014

platinumelite

You don't have to worry once you arrived to Crowne, lovely team and amazing stay. Really 5 star hotel.

Posted byHotelStaff
August 26, 2014
Dear 'Anonymous', Thank you so much for taking the time to complete our satisfaction survey and for sharing your comments on our website. I am glad to read your comments and praise highlighting the great service and care from the Crowne Plaza team. It makes us really proud to read that they made an impact on your stay. We look forward to welcoming you back again at Crowne Plaza Dubai Festival City. Sincerely, Marcus Sutton, Hotel Manager
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The nicest hotel and staff in Dubai

By

August 13, 2014

club

In my 20+ years of travel, I have to honestly say the Crowne Plaza at Festival City in Dubai was the most memorable. I recenly stayed at the Crowne Plaza in Dubai and no fault of the hotel, the hotel was extremely busy when I arrived. The drop off point in front of the hotel was pure chaos. When I walked inside the hotel, the Manager noticing I was a bit distressed immediately approached me not only to greet me but to offer assistance. In the many hotels that I've stayed at in Dubai since 2010, this hotel was attentive, pleasant, checked me in within minutes of my arrival, apologized for the chaos which was of no fault of theirs, recognized that I had a previous recent stay, welcomed me back and were very attentive. When a hotel remembers your room choices, I'm impressed! Even more impressive was the one of the front desk young ladies with thousands of residents coming and going, remembered me and by name. This would make anyone feel at home no matter how short their stay is. I deeply appreciate the attention and hospitality and wish I had stayed longer. The food was delicious, and my massage, Oh My Goodness! Superb. Upon my return to the U.S., my curious friends asked if I stayed at the same hotel as I did a month prior. My response was, Äbsolutely and I am looking forward to going back to ask the concierge for all the cool places to explore because i heard there are many. And my friends are coming with me. Thank you Crowne Plaza at Festival City for making my stay and enjoyable one. I had so much fun that I never got to rest that evening. You definitely made my stay unforgettable. A huge thank you to your entire staff. Warm regards, Cricket. Sorry, NO CONS. :-)

Posted byHotelStaff
August 17, 2014
Dear 'Cricketabroad', We would like to take the opportunity to thank you for your loyalty to our hotel and for taking the time to share your comments about your experience with us. We are very happy to read your review and note so many details on the service provided by the staff, and to know that they made your stay so memorable that you can't wait to return. Reading your praise on the staff and their great attitude, makes us proud of the team we have and all their hard work to ensure our guests satisfaction. We look forward to welcoming you back again at Crowne Plaza Dubai Festival City. Sincerely, Marcus Sutton, Hotel Manager
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Great stay on Dubai - Festival City

By

August 11, 2014

club

We decide to spend our wedding anniversary in Dubai - Festival City and for that we selected Crowne Plaza® Hotel since it is clause to the mall, we enjoyed the stay and the experience and my family have a lot of fun.
I just would like to thanks all the staff who gave us the great moment especially Mrs. Meemee :)

Posted byHotelStaff
August 14, 2014
Dear ' Hashmi66', Thank you so much for taking the time to complete our satisfaction survey and for sharing your comments on our website. We are glad to read your comments and note that you decided to spend your wedding anniversary with us. It makes us really proud to read that our team and specially Mee Mee made an impact on your stay. Please be assured we will share your comments with the team in order to continue motivating them for their great dedication towards guests satisfaction. We look forward to welcoming you back again at Crowne Plaza Dubai Festival City. Sincerely, Marcus Sutton, Hotel Manager
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