Rated 4.4 out of 5 by 151
Rated 5.0 out of 5.0 by scottie22 Still wonderful location but some of the "updates" aren't really improve m
I loved the Old Roxburghe because of its location and the wonderful staff. It also had a real Scottish feel to it. Some of that has been lost since Crowne Plaza took it over. Some of the " improvements" really aren't. The elevators are now decorated with murals of local sights but the murals are slightly blurry and more tacky than anything. The rooms have been updated and many of the updates are wonderful but it is still impossible to get the room temperature adjusted. There is a warning sign on the towel warmer in the bathroom that says it can get hot but there is no way to turn it on! The staff were all lovely, but many of them are not local people. It used to feel much more like coming home to Scotland when you walked into the lobby.
20 July 2014
Rated 4.0 out of 5.0 by RAMBI BEST BREAKFAST
Great breakfast, and great service at breakfast. Bar staff the night before (3 males) where more like the 3 stooges, didn't seem to want to do anything but talk among them selves. Some staff not wearing name tags. male on desk at check-in didn't recognize rewards club, I had to ask for my extra points. Checkout staff were great.
20 July 2014
Rated 4.0 out of 5.0 by Amesthomp Very nice hotel in lovely location
Very nice hotel and the location is lovely too. Staff were all very helpful and friendly. The rooms were a good size and well presented, as was the spa & pool area. Would definitely stay here again. :)
17 July 2014