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Rated 3.8 out of 5 by 160 reviewers.
Rated 4.0 out of 5.0 by Very friendly staff! I very much enjoyed my stay at the Newark Airport Crowne Plaza. The staff were very friendly and the room was comfortable. They were so willing to help after United Airlines lost my bags. They called up to my room when my bags arrived and had them waiting downstairs for me when I checked out. Thiago even helped me bring my bags out to the shuttle bus for me. Thanks guys! I'll definitely stay here again. 27 February 2014
Rated 2.0 out of 5.0 by Comfortable bed but needs lots of personal attention Modern sleek designed room with comfortable bed however, the hotel wasn't in ideal location. It is located very close to the airport and there's constant noise, either from I-78 or busy street and Newark's jet departure blast. Had to wear ear plugs during my sleep. In addition, breakfast dinning experience was unsatisfactory. Buffet breakfast had very few choices and presentation is less than appealing. Extra charge for cook to order eggs, skim milk, etc.. First time experience at this hotel was not pleasant one. Sorry. 26 February 2014
Rated 4.0 out of 5.0 by Nice Property Stayed here after my airline flight was cancelled. Staff was very efficient and hospitable. Very convenient to airport and reliable shuttle service. 26 February 2014
Rated 4.0 out of 5.0 by Good airport hotel This hotel has one massive plus -the staff. So helpful, so well trained and so customer focused. Whoever is aligning them, they are doing a great job. Room was good, but walls were thin and noise from next door can be a pain when jet-lagged and needing to sleep. Breakfast waiter was not up to the same high level of interpersonal skills as receptionists and bar staff. But overall, would stay when near airport is important. Road access in is a difficulty it travelling in on opposite side of road Wilka in reception was the first person we met, and she was the best receptionist I have met - fantastic girl and fellow drummer 26 February 2014
Rated 5.0 out of 5.0 by good stay I come back here all the time and i recommend this place to everyone. Comfy bed. Great costumer service by Thiago front desk agent. 25 February 2014
Rated 4.0 out of 5.0 by Great Staff & Service I would definitely stay here again. The staff was very friendly and helpful. The restaurant was also very good. 25 February 2014
Rated 5.0 out of 5.0 Excellent Stay I would recommend the hotel to any traveler. All staff was extremely friendly and very helpful. Due to the bad weather conditions and many flight cancellations the staff was ALWAYS polite and friendly. WILL stay here again when I return to the area. 24 February 2014
Rated 5.0 out of 5.0 by Enjoyed the stay, Will be returning to this location As a frequent traveler we all know hotels are hit and miss regardless of the name brand. This location I can say has focused on their staff and everyone we interacted with during our stay was pleasant and friendly. Should travel plans to NJ come up again we will definitely be looking to stay at this location again. 23 February 2014
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