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Rated 4.2 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Nice place Had a nice stay Thanks, Staff very good enjoyed it , will come back., 27 February 2014
Rated 5.0 out of 5.0 by Very nice hotel; excellent staff/service. No street noise; very nice bed. Stayed before a cruise. Although close to Port Everglades, you cannot walk; must take a shuttle (not provided by hotel). A couple of restaurants are within a couple of blocks if you don't eat in the hotel. The pizza restaurant a couple of blocks away is very good. No shopping or stores nearby; closest is about a mile or so away - a long walk if you don't have a car. 21 February 2014
Rated 4.0 out of 5.0 by Very Nice The Crowne Plaza is a great place to stay especially if you're heading out on a cruise. The port is just down the street and the airport is close as well which makes taking a taxi affordable, if needed. The lady who runs the onsite shuttle service seemed overwhelmed both times we used the service. That contract company could probably benefit from putting someone in there who can think and react on their feet instead of getting flustered over the little things. Overall, a great place to stay! 18 February 2014
Rated 5.0 out of 5.0 by PreCruise stay with Crowne Plaza We have a mixed bag review. Upon arrival we called the front desk and requested pick up from the FLL airport. We were picked up within a half hour. Our ride was going good until the bus began to shake. Soon, we were sitting on the side of the freeway. Not only was our bus broken down, we couldn't get out. One of the passengers decided to take it in his own hands and was able to force the doors open. We were standing on the side of the freeway with our kids, in the dark so needless to say they became frightened. The driver said he has requested that bus to be serviced for two months. So we are very disappointed that Crowne Plaza would allow a bus that was in need of service to continue to run. All was better once we got to the hotel. We were greeted with a gift of junk food! We could have done without Doritos and such but the water was appreciated!! Our room was beautiful. We loved the package of bedtime goodies. The bedding spray and lotions were wonderful. We ate at Tiki's. Service was slow but the food was excellent. I had the enchilada's and they were some of the best I have ever had! We dined again for breakfast which was a nightmare. We were seated right away and our order was taken promptly. Then we sat and waited 45 minutes before we flagged someone down to ask if there was a problem with our order. Our server never put our order in, therefore, no food. The Maitre'D offered us free drinks or "anything we wanted" from the gift shop. We politely declined. Breakfast was good but we were surprised to see that we didn't even get a discount off our bill for the trouble. Having worked in the restaurant industry we found this quite shocking. The shuttle for the cruise was poorly organized. In the end, it was not worth the $30+ it cost us. Other guest had a "mob mentality" and would push and shove just to get on. Had it been organized better I think this could have been avoided. Next time, we'll take a cab. Overall we loved the hotel, had we not encountered all the little annoyances, I would have called it a perfect stay! 16 February 2014
Rated 3.0 out of 5.0 by Overnight Port Overall the hotel was fine. The pool area was unexpectedly closed due to a wedding party being booked...not a major, kids a bit disappointed. 2 or 3 blocks away nice restaurants and night life. The front desk personnel were exceptional. Major draw back was transportation to the port. This is contracted out through All Star Tours & Transportation. Our scheduled time came and went to get to the ship. The All Star attendant was more interested in stepping outside for a cigarette than getting transportation for us. Please note the transportation was scheduled days before hand. After 1 1/2 hours beyond our scheduled transport time the van showed up. By this time there were so many people due to later scheduled departures the van could not handle all. Some people that paid for the service flagged a taxi to take them to port. Understandably this is not an IHG company, however, All Star Tours does have a desk on the IHG property which reflects poorly upon IHG. If we stayed at this Crowne again we would definitely steer clear of All Star Tours. 14 February 2014
Rated 5.0 out of 5.0 by Great hotel close to the airport. Hotel is really close to the airport and has a free airport shuttle, which took over 45 minutes to arrive. Hotel has its own parking garage and its relatively cheap. Nothing really close to hotel for food other than convenience store/gas station across the street and a great pizza place called Anthony's Coal Fired Pizza. Room was very comfortable and the bed had plenty of different pillows. Hotel has restaurant but I did not eat there. 10 February 2014
Rated 5.0 out of 5.0 by GREAT STAY!! From the time we got here, until we left, we had nothing but superior service. The staff was friendly and customer service was their top priority. The beds are extremely comfortable and the many choices of pillows is wonderful. The rooms were roomy, clean and comfortable. I loved the lounger! We ate at Kiki's several times during our stay and we were never disappointed with any of our choices. Christian was our waiter and was a delight! 26 January 2014
Rated 4.0 out of 5.0 by Quick stay was nice Didn't spend much time here, just an overnight before heading out on flight for business. Nice place, good shuttle. 24 January 2014
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