Rated 4.6 out of 5 by 85
Rated 5.0 out of 5.0 by BigJoeI Really liked the place
I was upgraded to the concierge level upon my arrival without even asking. Snack was appreciated by my grandson. Breakfast fruit a was nice touch. Room was nice. Internet was excellent.
31 May 2013
Rated 5.0 out of 5.0 by Muiris Great service with a smile
We were able to get a great price and with our Priority Club card a continental breakfast was included. At one point we needed help from Housekeeping and at another from Maintenance. Both times the response was immediate and included a big smile. If I were back in the area, I would not hesitate to book a room at the Crowne Plaza.
25 May 2013
Rated 5.0 out of 5.0 by 12345Fort Absolutely Great
I've rented a few times from the Crowne, and it's been excellent.
Easy and quick check in, no hassles, room I wanted, good breakfast, and great customer service WHICH REALLY COUNTS.
I like to have things in order, quick, no hassle check in, no room issues, and that's exactly what the Crowne delivered. I was with a very special friend and time was critical and needed a quick check in good room, so we could freshen up and meet a dinner engagement, which worked.
And need a really clean, comfy room, which we got.
23 May 2013
Rated 5.0 out of 5.0 by cbrave Great Stay
The staff really made this a great stay. Warm welcome and attended to every need.
14 May 2013
Rated 5.0 out of 5.0 by tmbrim85 great service as always
Great hotel, service is always amazing! Always my hotel of choice.
12 May 2013
Rated 2.0 out of 5.0 by JD1820 Not so good
I have stayed at many hotels across the US. The staff at this hotel was good. But I was very disappointed in the cleanliness of the room. We had to put towels on the carpet because it was really sticky. It really needed to be shampooed. We had no sheets in the closet for the sofa bed. I had to go to the front desk and ask for them. The tub was dripping water (not a big concern to me) but a waste of water for the hotel. After housekeeping came in the bathroom floor was sticky (it wasn't that way before she Cleaned). The carpet was not cleaned. I have stayed a 2 star hotels which were definitely much nicer & cleaner, and more for your money.
The restaurant in the hotel was nice and the food was really good.
11 May 2013
Rated 5.0 out of 5.0 by denise2012 great service, clean, comfortable room
We have been coming to Ft Myers one weekend each month for the past 6 months and have had several different rooms at Crowne Plaza. Each room has been very clean and comfortable. Above that, the service is excellent. The Front Desk has always gone beyond our expectations to meet any request we had. I would recommend this hotel to everyone.
06 May 2013
Rated 5.0 out of 5.0 by Jen1417 Beautiful pool, relaxing room
I highly recommend the Crowne Plaza, Fort Meyers. Our room had a nice view of the great pool area, and even the buffet breakfast was great.
23 April 2013
Rated 4.0 out of 5.0 by tartarin nice house in a nice surrounding
The house, despite its age offers a good service, clean rooms and is positioned in a quiet and nice surrounding.
But Wifi was the slowest I have seen in my holidays in Florida. Here the management should improve a little.
But seen generally out of a selection of five other hotels, CP Fort Myers was the best of all.
10 April 2013
Rated 4.0 out of 5.0 by BMc21 Great Location
Only minutes from the airport, shopping, restaurants, beaches and golf courses. "Shoeless Joe's" is a good place to catch a game on tv while enjoying some food and refreshments.
Nice pool area.
03 April 2013
Rated 5.0 out of 5.0 by Chelle23 Great Customer Service!
I stayed at the Crowne for a wedding in March. The customer service I received was beyond excellent. Initially Tim assisted in gathering our plethora of items out of our car and brought them to our rooms. He was a HUGE help to us gals! In addition to that Dharchana went above and beyond your average expected costomer service and provided me with a lovely box of tea from his home country, after we had a lengthy conversation about hot tea drinking. The front desk clerks were also helpful when I lost all my room keys and had a complication with my bill at the end of my stay. I would reccommend this hotel to everyone! Great!
01 April 2013
Rated 5.0 out of 5.0 by GT47 A Great Place to Stay
AS always we had a great time at the Crowne Plaza in the Bell Tower. I cannot say enough about this Hotel. The staff is excellent they cannot do enough for you. I would be remiss if i did not mention Dharshana, Sarah, Stacey, Brooke, Maria, Beth and Deborah. We stay different hotels during the year and there is no place that can equal The Crowne Plaza in the Bell Tower. We look foward to staying there again.
30 March 2013
Rated 5.0 out of 5.0 by Chedav Great staff and service!
Upon arrival the staff made you feel welcome and always greeted you with a smile.
26 March 2013
Rated 4.0 out of 5.0 by Ave13 Great Location and Great service.
My stay at The Crowne Plaza FORT MYERS AT BELL TOWER SHOPS and the hotel’s staff was truly enjoyable. The check-in process was smooth and efficient. The Front desk explained all of the amenities that were available to me as a Priority Club member. Entering the room, it was clean and quiet (couldn't hear a noise). The bed was just the right firmness for a pleasurable night’s rest.
The front desk and concierge were very knowledgeable of local attractions, MLB Spring Training game schedule and also provided shuttle services to the ballpark. Everyone went out of their way to make my stay an enjoyable one. I will definitely book my stay at The Cowne Plaza FORT MYERS AT BELL TOWER SHOPS, whenever my travel takes me back to Southwest Florida.
25 March 2013
Rated 4.0 out of 5.0 by DANDB13 Excellent staff and service
The staff and service of this hotel is excellent. The staff is always friendly and willing to help in any way. The rooms are clean and comfortable. The morning breakfast buffet is very good and Shoeless Joe's Restaurant, attached, has great Wings! The outside patio is a fun and relaxing place to eat. This hotel is very conveniently located and close to Jet Blue Park. We stay there every time we visit Fort Myers for Red Sox Spring Training games.
24 March 2013
Rated 5.0 out of 5.0 by JB33 Great service-clean room
Spent a week here when Boston was getting hit with snowstorms...Clean,comfortable rooms...nice breakfast buffet to start your day..relaxing by the pool makes it even better...highly recommended...great location as well...
23 March 2013
Rated 3.0 out of 5.0 by SANREMO No Internet
This is not a hotel for business people. There is little or no internet and had to sit in the lobby trying to connect with other disgruntled customers. Otherwise it is average. No more no less
22 March 2013
Rated 5.0 out of 5.0 by Futuresnowbirds Great club level amenities
We loved the club level amenities: the breakfast, coffee, happy hour, cookies was great. The attendants were cheerful and very social.
Health club was good, clean, fresh water available.
Bus driver was great and a wonderful service taking patrons to the Spring training parks.
Convenient to restaurants, movie theater and shops.
Restaurant staff gladly changed the TV to watch the Celtics game!
12 March 2013
Rated 5.0 out of 5.0 by Nicole33 Excellent experience
I would highly recommend this property. Enjoyed the experience
12 March 2013
Rated 2.0 out of 5.0 by ivah Good locations but needs updating
Hotel was in good location and had a lots of restaurants and shops in a walking distance. Rooms needs desperately updating. Carpets were filthy and cleaners didn´t do very good job anyway. We had an executive queen room and it was very small room compairing to other Crowne Plazas we have visited earlier. Pool area was nice but far too small. Also the bar on a site made more bad than a good impression, a bit too noisy.
09 March 2013
Rated 5.0 out of 5.0 by Emery Thank you
Staff was great all the way around and did a great job to make our Spring Training trip enjoyable. Loved the 5th Floor.
07 March 2013
Rated 5.0 out of 5.0 by Chris1111 Great location
Centrally located. Close to airport, golf & shopping just spent 9 nights at Crowne Plaza. Staff very friendly and helpful. Shoeless Joe's restaurant has great bar food. Bartenders very friendly. Room clean and well kept ( no wow factor). Nice pool. Overall very pleasant experience.
I will be back next year!
07 March 2013
Rated 5.0 out of 5.0 by LindaFEDGOV Staff
The staff at Crowne Plaza is exceptional. Mr. Larkin the Manger always says hello and greets everyone with a smile and welcome. The counter people Deshana and Julitte? Always welcome me by name and are always welcoming. Sara always says hello and very professional. When I am in Fort Myers or anywhere within 45 minutes from Fort Myers I always try and stay at the Crowne Plaza.
I have stayed in 5 star hotels that do not have the professional and friendly staff as Crowne Plaza.
06 March 2013
Rated 4.0 out of 5.0 by dial All excellent except for loud air conditioner in room
The air conditioner in the room was very loud. Other than that, the facilities are excellent. The staff is also excellent. We will come back, the next time we are in the Fort Myers area.
02 March 2013
Rated 5.0 out of 5.0 by Wendy44 Not inexpensive, but lots of extras that made it worth the price.
Hotel located in a location that made it convenient to many shops, restaurants and sports facilities. Appreciated the free shuttle to restaurants within 3 miles of hotel. Purpose of trip was to attend Baseball Spring Training and the Ball Park was easy to get to. Priority Club Breakfast was very nice, free water at the pool was a nice extra. The staff was friendly and very helpful. Liked the Sports Bar connected to hotel...nice atmosphere, good service, and good "pub grub". Room was clean and comfortable. Will be back.
01 March 2013
Rated 2.0 out of 5.0 by George667 Comfortable bed.
To be renovated hotel. Too small bathroom. Breakfast room dark and old fashioned: new furniture and floor and windows to be realized.
Bedroom reasonable: two fauteuils needed instead of one. Too much repairs at the walls. Elevators to be modernize.
A good example is Crowne Plaza Miami Airport.
Strange that while sleeping at the Priority members floor there were no points registrated because "this visit was not suitable".
We appreciated the location: near shops and lots of reataurants and at the I 41.
01 March 2013
Rated 5.0 out of 5.0 Great Stay
2nd year that I have stayed here on vacation. The staff is excellent
28 February 2013
Rated 5.0 out of 5.0 by rbtolley13 Excellent Service!!!
The staff is always friendly. I work for Munters Corporation and stay on the 5th floor. I love this and it makes my business trips enjoyable and relaxing... especially after a long days work.
20 February 2013
Rated 5.0 out of 5.0 by johnf Had a very nice stay
We choose this hotel as a mini vacation on our way to visit friends. We actually stayed two nights at this hotel. Very convenient location close to shopping, restaurants and a nice theater. The plaza it is in is somewhat busy but you can walk to most places.
The desk clerks were most polite and smiling. Answered all our questions. Hotel was very clean with a nice pool area where you can relax with no problems in getting a chair or lounge. We requested the fifth floor and did get a room there which was nice being on the 'club floor'. A very nice morning and evening area where they serve small plate food and drinks including soft drinks at no charge for Priority Club or Priority Club Platinum members. If you do not eat large amounts at breakfast than this just may be enough for you. Great if your in a hurry also. Room was nice and very clean. Comfortable as always. Overall we had a nice stay and would recommend this if in the area. Love Priority Club benefits.
18 February 2013
Rated 5.0 out of 5.0 by mellll excellent service
a thoroughly enjoyable stay- everyone working there has one goal and that is to make your stay as perfect as possible! I loved the secure floor and extra amenities for female travelers
18 February 2013