Crowne Plaza Foster City-San Mateo

Hotel Front Desk: 1-650-5705700

Hotel Fax: 1-650-5700540

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

San Francisco International (SFO)

- Distance from hotel: 7 MI/ 11.27 KM South l

- The complimentary hotel shuttle operates between 6:00AM and 10:00PM with sheduled departures from the hotel every hour on the hour. Call the hotel directly when ready for a pickup during operating hours. A free phone is available at the pickup area.

Oakland Airport (OAK)

- Distance from hotel: 22 MI/ 35.41 KM South West l

- Take Highway 880 South, Exit Highway 92 West, Cross San Mateo Bridge, Exit Foster City Boulevard, Turn Left at end of exit onto Chess Drive, Take immediate left into Hotel parking entrance.

San Jose International Airport (SJC)

- Distance from hotel: 27 MI/ 43.45 KM North l

- Take Highway 880 North, Exit Highway 92 West, Cross San Mateo Bridge, Exit Foster City Boulevard, Turn Left at end of exit onto Chess Drive, Take immediate left into Hotel parking entrance.

Caltrain - Hillsdale station

-Distance from hotel: 3 MI/ 4.83 KM West



- Distance from hotel: 7 MI/ 11.27 KM North

- Station is at San Francisco International Airport, International Terminal.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

Our hotel's location near San Francisco Airport makes travel a breeze. To make it even easier, we provide a free shuttle to and from the SFO airport available between 6AM to 10PM, as well as to and from Hillsdale Shopping Mall. You could venture out further and rent a car for the day from our onsite Hertz rental car agency.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 186 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Clean but noisy and overpriced


2014 九月 26

- Room door didn't close until you pushed them really hard. Not comfortable to find this out in the morning.

- The bath tub didn't drain. I wanted to report this but it got fixed the next day so probably room service acted proactively.

- No real walls there, you can hear coughing and toilet flushing two or three rooms away.

- Some hotel facility (pool, laundry, air conditioning?) made a loud humming noise coming through the walls and the bathroom air vent that prevented me to fall asleep. It kept going on and off till early morning.

- The parking lot behind the tower was insufficient as most of the capacity was fenced off and served as storage area.

- No complimentary breakfasts raised some eyebrows given the base price we paid. Also the variety of food was poor (no cereals, no yoghurt, no white bread), certainly not worth the price.

- Wifi connection was slow and not reliable, redirecting to the hotel page every few hours.

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Clean Room, comfortable bed, need new pillows


2014 九月 25


We were there for a wedding. The Staff was great. The dinner served at the wedding was really good. The Lobby , lounge, room, and bathroom were clean. Bed was comfortable. Breakfast was good, but a little pricey.

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Decent room and excellen room staff


2014 九月 23

I think that the front desk person during check-in was not very friendly. And, since she is going to set the tone for the entire stay, she needs to improve.
Also, either the last guest sprayed the room with the "relaxation spray" or the staff did and I found it unpleasant (the first two days it bothered my allergies).
I know they are working on the facilities and have redone the first floor. However, after having the dining room closed for four months, i don't see any significant changes to "common areas."

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2014 九月 19


They should get rooms temperature-ready for incoming customers. Particularly during the transition period between summer and fall, when those unexpected warm days pop up...

Posted byHotelStaff
2014 九月 22
Dear josre, Thank you for taking the time to share your experience at the Crowne Plaza. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the room temperature in the guest rooms upon check in. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Crowne Plaza Foster City Management
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