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Rated 4.2 out of 5 by 433 reviewers.
Rated 5.0 out of 5.0 by Birthday weekend away Excellent check in nice quiet room on the club floor alteration to the restaurant area very nice vast improvement, when all the alterations are complete the hotel will look fantastic, the food in the restaurant was very good and good value. my thanks to the front desk staff and club lounge staff you made a good stay a great one will return soon. 22 March 2014
Rated 4.0 out of 5.0 by Glasgow Crowne Plaza - a short journey in to Central Glasgow My fifth stay at this hotel. It gives good quality accommodation at a great value price. The Glasgow Crowne Plaza though ideally placed for the Glasgow SECC is out of Glasgow's central area. However, it's only a short journey in to this area. A tower block with superb views down the Clyde. Rooms are well appointed, comfortable and generally very quiet. Parking is also on site. 21 March 2014
Rated 5.0 out of 5.0 by In It To Win It Firstly, I must commend Dominic, your General Manager. He is so approachable, and is responsive to any requests that you make. Just seeing him in the Hotel, it is clear that he holds a managerial position. On a sour point - the million pounds that you have, allegedly, spent on reception and entrance improvements have not been well spent. The new lighting in the bar and reception is both shoddy and future failing. You chose to use LED lighting but did not allow for ambiance colour changing or dimming. The lights have been installed in a very shoddy manner. (If I did a permanent installation, I would make sure that the cabling above the lights was tidy). In spite of the extortionate price you charge for beer, your staff have still not learned to pour a pint that does not go flat within 2 minutes. Overall, it's an average Hotel. Best up your levels before the Premier Inn opens on the other side of the Clyde. I'm sorry but, in spite of Dominic, that's where I'll spend my money if you don't wake up to 2014 19 March 2014
Rated 5.0 out of 5.0 by Great hotel Stayed here many times when attending any concerts. Already booked to come back in June. Great hotel, great food, great atmosphere. 16 March 2014
Rated 5.0 out of 5.0 by Just as good second time around Stayed before and will certainly stay here again. Staff wonderful. 14 March 2014
Rated 3.0 out of 5.0 by Disappointed I have stayed at many crowne plaza hotels and am always impressed. Unfortunately this time I felt disappointed and let down on this occasion. I booked a room with a king size bed for me and my partner, at best the bed was a standard double. We only had 1 gown in the room and the aircon unit made terrible noises when it was switched off. The staff however were very pleasant. We are due to return to Glasgow in a few weeks with my mother and father in law, I would consider whether to return to Crowne Plaza. 12 March 2014
Rated 5.0 out of 5.0 by POOR START BUT SITUATION RECOVERED IN STYLE READ FULL REVUE AS HAS HAPPY ENDING ARRIVED AT RECEPTION AND NOT GREETED AS A IHG MEMBER AND NOT OFFERED POINTS FOR BEING SO. GOT TO ROOM AND RIGHT NEXT TO SERVICE LIFT AND ORDERED CHAMPAGNE AND CHOCOLATES AND NOT THERE AS WELL AS DRESSING GOWNS WENT BACK TO RECEPTION AND EXPLAINED THE SITUATION TO MARIKA AND DEALT WITH RIGHT AWAY AND RESULTED IN CHANGE OF ROOM, GOLD MEMBER POINTS, CHOCOLATES, CHAMPAGNE AND ROBES IN NEW ROOM AND GOOD WILL GESTURE OF DRINK AT THE BAR. OVERALL HAD A GREAT NIGHT AND SERVICE WAS EXCELLENT EVEN THOUGH HOTEL WAS FULL. 12 March 2014
Rated 4.0 out of 5.0 by Enjoyed my stay! We both enjoyed out stay at Crowne Plaza Glasgow, room very comfortable and disabled facilities very good. Reception staff booked us in quickly the only fault being they did not ask if I had a rewards card. Was a bit annoyed about the car parking charges and the fact that the 2 closest disabled places were taken up by hire cars! Room was good, bed comfy and only thing- and it's a small thing- was the hole in the net curtain!! ( being a bit picky here!). Loads to choose from at breakfast but was a bit disappointed with the dinner menu. If we had booked dinner at the same time as booking it was quite expensive and I'm glad I didn't because you had special offers on....would I have been given a refund? Because of the high price at booking we believed the food would be of a very high quality.... But no...it was good but not exciting and from the hot counter it was overdone. All in all we did enjoy our break at the hotel which was made even better by the fact that you can go through the hotel to the SECC without getting wet!!! (Glasgow!!!) 11 March 2014
Rated 5.0 out of 5.0 by Fantastic stay and excellent staff I am a platinum priority club member and stay a minimum of 70 nights per year with iIHC group hotels This is one of my personal favourites Always a pleasure to stay at this hotel From check in to check out staff are excellent and extremely knowledgable and helpful The hotel is currently being refurbished with minimum disruption You would never know that work is on going Excellent location for secc and hydro venues and also for city centre shopping 09 March 2014
Rated 5.0 out of 5.0 by always great As I walk down the corridor from the car park it fells like I am coming home. Not too sure about changes though. The mural has all but been obliterated and the messannine area has been enclosed although am glad to hear a bar will be set up there at busy times. Always sleep well...beds so comfy but far too many cushions...what use are they? Thanks again...always a joy. 09 March 2014
Rated 5.0 out of 5.0 by Good and convenient. A nice hotel which delivered on everything. I would stay here again for any hydro or SECC commitments. Room wasn't as clean as it could have been and having to pay for parking was a little disappointing however. 07 March 2014
Rated 4.0 out of 5.0 by Thank you for restoring my faith in the IHG brand ! Having had a few bad experiences with other IHG hotel brands, I was not expecting much of my stay with the Crowne Plaza in Glasgow. But I have to say the two nights I stayed there were probably the best I've had in comparison to any other hotel I've stayed at ! The rooms were very comfortable and clean, the house keepers were very thorough and brought cookies in every morning. I had a good night's sleep in both nights, and the room temperature was just perfect. The hotel is based on the river clyde and my room had excellent views of it, not to mention the lively atmosphere in the dining/breakfast area...not to mention that quality and diversity of food was spot on ! The negative point I had was the staff at the reception. They seemed a bit busy chatting to each other, and forgot to take me through some of the details of my booking including car parking, breakfast times, or even recognise that I'm a club member. Also, I never received my morning newspaper on both days, and I had to remind them of providing the internet code, which was all included in the price. 07 March 2014
Rated 5.0 out of 5.0 by Great holiday and location Staff and services were 1st class, I would stay here again for sure 27 February 2014
Rated 3.0 out of 5.0 by good value Quick and friendly check in while rushing to get to function suite on time. Room was at the far end of the corridor which meant a quiet room andno banging doors. Quite small room but had everything we needed and was spotlessly clean with thick fluffy towels. Breakfast eas booked with the room and was good value and served until 11.30. Which let us lie in after a late night. 26 February 2014
Rated 4.0 out of 5.0 by M McNeil Hotel and facilities were good however experience marred by staff not acknowledging Priority Club benefits or hotel facilities on offer. Some noise from other guests during night. Breakfast good and pool excellent. 26 February 2014
Rated 5.0 out of 5.0 by Great stay once again Another lovely stay in he Crowne Plaza while we were exhibiting at the wedding show in the SECC. Rooms very comfortable, food really good. Staff are a credit to the hotel. Special congrats to Gary who has been promoted to restaurant manager.! I'll be back!!!! 26 February 2014
Rated 5.0 out of 5.0 Crowne Plaza Glasgow Well appointed room, very comfortable Very helpful staff, fast and efficient service in providing help. Great restaurant, bit noisy at night with a heavy bass thump which was a bit annoying, but excellent food. Non-slip bath mats on request, would have been better if was already stored in the room - a small point. Overall a very relaxing visit 26 February 2014
Rated 3.0 out of 5.0 by Flooded bathroom The bathroom and bedroom and lounge were a good size and the view from the corner suite were good, all rooms urgently require upgrading . I was woken up @ 7am with a flooded bathroom floor from a leak from the pipe under the sink, I cleaned up the water and used champagne bucket to catch leek. At breakfast we went to reception and informed them of problem, they seemed uninterested in the fact,. But did say they would send someone up when we were having breakfast. We checked out of the room around 11.30 and at that point no one had been to repair the leek and clean up. We were on the 10th floor and there was only 1lift working . It was a busy morning and after waiting 10 min for lift we decided to walk down the stairs . Not what you would expect from a top Glasgow hotel. We are planing another trip to the hydro in May with our children but will have to think very carefully before using the crowne plaza . W 25 February 2014
Rated 5.0 out of 5.0 by Met our needs perfectly My sister and I stayed for 1 night for a gig at the Hydro. The room was a great size and clean. The staff were very helpful. The location of the crowne plaza is perfect if staying in Glasgow for a gig at the SECC or Hydro, and is close to the centre. No complaints! 25 February 2014
Rated 5.0 out of 5.0 by convenient stay This was a well-located hotel for the West end in Glasgow. very busy but efficient handling in the hotel. Late bar a bonus. 25 February 2014
Rated 5.0 out of 5.0 by Great hotel with great service and fantastic location Fantastic location and fantastic facilities, brought along 5 teenagers to go to gig - they were extremely happy! 25 February 2014
Rated 5.0 out of 5.0 by Lovely place Brilliant location, rooms very nice, comfortable had a great sleep, staff are very nice and helpful 24 February 2014
Rated 4.0 out of 5.0 by Had a good stay, Very convenient Hotel is in a very convenient location for me and I enjoy using the facilities. 17 February 2014
Rated 5.0 out of 5.0 by Great Hotel Refit Visit this hotel on a regular basis for leisure breaks. Close to the city, and a pleasant place to stay. All staff are pleasant and go about their duties in a professional manor. Special thanks to Frank in the clubroom and David in the Quarter Deck Bar. Give it a try. 14 February 2014
Rated 5.0 out of 5.0 by Stay for Strictly We had an enjoyable stay and ideal location for The Hydro and SECC. Had a bit of a wait checking in as Hotel was very busy on day we were there. Staff all very friendly though and extremely helpful. 05 February 2014
Rated 4.0 out of 5.0 by Super King Size bed fantastic - could have slept 4 in it !!! Very clean and comfortable with good facilities and air/con was working this time which made all the difference as one can't open the windows !!! Would recommend this hotel. 04 February 2014
Rated 3.0 out of 5.0 by Room showing its age though bed was extremely comfortable. First impressions following a lengthy lapse since my previous stay was I am afraid to say not very encouraging as compared to other Crowne Plaza hotels throughout the Middle East and Far East. Two weeks ago spent a fortnight at Crowne Plaza Bahrain and it continues to keep abreast of current trends in similar vein to plush Intercontinental Hotels in Singapore, Hong Kong and China where I have spent a lot of time recently. I was not impressed by the incongruous light 'wedges' hanging in the main atrium, and are both unimaginative and 'threatening' in a relatively confined space whilst the once marvellous 'Clydeside' mural is sadly no longer a focal issue. Furthermore, I also noticed that the ship model at the entrance has disappeared. 04 February 2014
Rated 3.0 out of 5.0 by Nice The location is very convinient for me. Its also easy to get around if you don't have a car. 04 February 2014
Rated 5.0 out of 5.0 by Great visit An excellent stay , high level of service and comfort Thank you to all staff 01 February 2014
Rated 4.0 out of 5.0 by Comfirtable and Relaxing I enjoyed my last stay and enjoyed using the facilities. 27 January 2014
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