Rated 4.2 out of 5 by 417
Rated 3.0 out of 5.0 Customer Service Let down
We arrived at 3 :15 pm and the room was not ready as the hotel was busy. We were told it would be take about 15 minutes so while we waited we could have a free drink at the bar and when the room was ready we would be notified. 45 minutes later we still had not heard anything so I went back to the check-in desk. I found that our room had been ready for a while as our room passes were sitting there for pick up. On entering our room we found that our bags had not been brought up, so I rang customer services. The hotel staff member who delivered our luggage to our room prattled on about service and basically waited to I gave them a tip. Our room was on the club floor so we decided to go to the Executive Lounge. As the check-in staff had not inform us to its location I looked around the room for the Hotel information booklet but was unable to find one, so had to contact the front desk for the information. The Lounge itself would have been fine had it not been so tiny. It is the smallest lounge by far that I have come across . It felt uncomfortable and quashed, as a lot of people had to stand due to the size of the room and lack of seating.
04 July 2014
Rated 5.0 out of 5.0 by AxelF Great place to stay
Friendly, caring staff, nice attention to detail. Would definitely go back
04 July 2014
Rated 5.0 out of 5.0 Best Place in Glasgow
Whenever I can get in, I always stay at the CP Glasgow
The re-furb for the Games has been excellent.
The staff are relly friendly and helpful and will go out of tehir way to help you - I know a lot of people will say that, but it is true of the CP Glasgow.
its the media base for the Games and some work is still going on - dont be put off, its really unintrusive!
The food is good, bar welcoming and staff, as I say, really helpful
What else do you need ? - Wifi works fine, a little expensive but it works
Kevin in the Lounge is Ace and Catherine on Front Desk, exceptional!
All in all, highly recommended.
01 July 2014