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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 325 reviews
93%
Recommend This Property

Ratings Breakdown

325reviews

  • 5 Stars
    219
  • 4 Stars
    76
  • 3 Stars
    13
  • 2 Stars
    14
  • 1 Stars
    3

Great Place

By

30 July 2015

platinumelite

This hotel is wonderful. The hotels in Chicago were too expensive so I chose this location. It's only about a 35 minute drive into the city. The area is really nice but the main thing is that the hotel is great. I stayed in the King Suite and the room was incredible. It was clean and spacious. The pool and fitness center (on the 1st floor) were great, better than most. I enjoyed my time in Chicago and if I go back for another trip, I'll be staying here again, without a doubt.

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Key card failures often

By

30 July 2015

club

Be prepared to stop at front desk each time you return to Hotel to get new key cards for your room. Otherwise you will have to go to your room and discover it doesn't work....walk back down to lobby....wait your turn in line...then get a new card cut for you. Good luck

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Great service

By

29 July 2015

club

Enjoyed my stay. Attentive staff, quiet environment. Well light parking.

Posted byHotelStaff
31 July 2015
Thank you for taking the time to share your feedback, your input and business is truly valued!
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Clean and Modern place

By

29 July 2015

platinumelite

Very modern design, I like that. The staff checked me in had my IHG number but not realized I am a Platinum member so did not offered the welcome reward till I asked.

Rooms has huge windows and I loved it. on site restaurant is nice as well.

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Great Experience

By

29 July 2015

club

This hotel is a hidden gem. On the outside it is not very appealing but once you walk in all is excellent. It is beautifully re modeled and maintained. The staff is friendly and efficient.

Posted byHotelStaff
30 July 2015
Thank you for choosing us and for your kind review. We appreciate your feedback and input! I hope we can serve you again in the near future.
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Great Place

By

29 July 2015

Staff was great. Hotel was great. Room was great. Pool was great. Breakfast was great. Business center was great. Thank you

Posted byHotelStaff
30 July 2015
Thank you so much for your review. We appreciate your business and your input. I will share your comments with my staff later today. I hope we can serve you again in the near future.
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Comfortable Room Outside of Chicago Traffic

By

29 July 2015

platinumelite

The room was nice and staff was friendly. This Crowne Plaza is how I remember the brand. Others I had stayed at recently had me thinking they had all gone to the same level as the lesser IHG brands.
If you're looking for something close to Chicago, this might be a little far out if making multiple trips in, but if nice if you are making one or two trips and don't want to be in the thick of the Chicago traffic.
There's an indoor pool, but was too cold for our kids.
The restaurant on site was better than I expected, but also a little more expensive.

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Nice size room and good service.

By

29 July 2015

club

Greeted warmly at the front desk when checking in. Helped answer questions. Would like to have had a laundry faciility in the hotel.

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Nice Hotel

By

28 July 2015

club

Everything from check in to check out was superb. The room was amazing as well as the pool area. The breakfast is definitely worth getting. They had a selection of everything.

Posted byHotelStaff
29 July 2015
Thank you for taking the time to share your experience. We value your input and your business. Thank you
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Very nIce

By

27 July 2015

The staff were very attentive and room was very nice

Posted byHotelStaff
29 July 2015
Thank you so much for choosing us, we know there are many choices in the area. We also value your input and appreciate your kindness.
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Beautiful lobby and rooms, comfy beds

By

23 July 2015

club

Stayed one night after attending Lt Dan Band concert at Cantigny Park. Very nice room, good beds, granite bathroom, lots of extras like individual reading lights over beds. Room included free breakfast buffet, much nicer than typical continental breakfast. Easy to get to off 355.

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Loved it

By

23 July 2015

The hotel and restaurant attached are both fabulous.

Posted byHotelStaff
24 July 2015
Thank you so much for staying with us we value your patronage and your feedback. We all hope to see you again!
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