Rated 4.4 out of 5 by 68
Rated 5.0 out of 5.0 by Aisha171 As close to home as I could get...
The room was gorgeous. The view wasn't that great, as it overlooked the rooftops/pool area, but I was more than comfortable. There was a nice couch, beautiful table where I could work, with a flat screen. I travel a lot and coming back to this room was as if I was coming home. The staff was great -- especially the front desk. They remembered my name, were super polite, and always asked if they could get me something -- a soda, coffee, tea... The servers at the restaurant were pretty great too. When you travel a lot for work, familiarity, even among those who do not know you well, is great. The bathroom was nice and clean. The bed was very comfortable and the pillows were amazing. I am definitely staying again when around Glen Ellyn/Downer's Grove.
27 November 2013
Rated 3.0 out of 5.0 by Wheaton14 Room Location
We were not pleased to be located across from the laundry room as your employees had their door open and played music and talked loud in the hallway as they went in and out.
18 November 2013
Rated 5.0 out of 5.0 by indy1911 Perhaps favorite IHG property in Chicagoland
I have stayed at this facility on multiple occasions and have always been impressed with all aspects of my stay. The hotel was recently gutted and rebuilt (within the past years) as a Crowne Plaza (I think it was a standard Holiday Inn Express, or maybe a Select, prior to the renovation). The staff has always been exceptionally friendly, the rooms are fantastic, and the restaurant is really good. It is my go-to hotel when traveling on business. Only reason I would consider not staying here with family is that my kids (and my wallet) love the free breakfast I can get at nearby HIEs.
17 November 2013
Rated 4.0 out of 5.0 by Allie88 Beautiful atmosphere and Comfortable bed!
The hotel was beautiful on the inside! The room was clean, comfortable, and spacious. We stayed here for a wedding and the staff were great. Recommended!
14 November 2013
Rated 4.0 out of 5.0 by Phydeaux Great Food
Attended an on site wedding reception and was served the Best Catered dinner I've ever had. The dinner was served promptly and Everybody had each course within minutes, fresh, hot, and delicious. The servers were neat, polite, quick and competent.
13 November 2013
Rated 5.0 out of 5.0 by SteadyTraveler Leaving you impressed
These premises are well maintained and the staff is very friendly.
The attached restaurant and bar makes it extremely convenient to unwind after a long day and the gym satisfies the average workout.
The free breakfast buffet at this location is a step up from similar hotels and the coffee station out front is a nice addition.
I’ll certainly be making this hotel a favorite when in town.
08 November 2013
Rated 5.0 out of 5.0 by MN13 Great Experience altogether
Great customer service
Comfortable room and complimentary eve bar
03 November 2013
Rated 2.0 out of 5.0 Shuttle service & front desk
When asking about using a shuttle service told multiple times to take a cab. Unless, you are with Weaton college they could care less. When I asked to be contacted by The manager told OK, but he won't be in until 8AM. Front desk staff are very unhelpful. We would have had to reserve the shuttle to Metra station a year in advance. Hotel over sells itself. Spent $60 dollars on cab fares going to Lombard Metra station.
Never contacted by Manager. My wife needed a 6:45 am shuttle could never help with request.
Rooms and bathrooms are small / beds are a little stiff.
*The manager Carlo? Never contacted us to discuss our displeasure.
26 October 2013