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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 412 reviews
94%
Recommend This Property

Ratings Breakdown

412reviews

  • 5 Stars
    284
  • 4 Stars
    94
  • 3 Stars
    16
  • 2 Stars
    15
  • 1 Stars
    3

Room was Good....

By

03 February 2016

Room keys were incorrect, outside doors unlocked at night, front desk staff missing for over 15 minutes at night. Wifi is a joke.

Posted byHotelStaff
05 February 2016
Dear danoyoto, Thank you for the feedback regarding your recent stay. I sincerely apologize we did not meet your expectations. I appreciate your honest feedback and the opportunity to address these concerns. Please allow me to assure you I will address each of them personally. Please feel free to reach out to me at any time, my direct line is 630.613.1265. Sincerely, Destini
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Very nice hotel.

By

01 February 2016

platinumelite

I enjoyed my stay at this hotel. The room was fine and the restaurant was excellent with great service. I was not told but heard when I was leaving there was a weeknight drink and appetizer hour. The pool was good. Very nice hotel and great restaurant!

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Met my expectations

By

01 February 2016

Stay was cut short by emergency, but everything was just as it should of been up until that time.

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Great Hotel

By

01 February 2016

club

This is a very nice hotel with professional and attentive staff. The hotel restaurant has good food at a fair price. The internet is the best I have experience in a hotel for quite some time. This is an excellent value. They only need to upgrade the beds and sheets to be nearly perfect. I will certainly be coming back.

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Comfortable bed and great service

By

30 January 2016

platinumelite

The grounds were very nice and the staff were very friendly

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Nice Spot

By

26 January 2016

platinumelite

Needed a place for one night. The Crowne Plaza was a premium hotel and a value price. Very nice room and staff.

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Very nice and large room and great service

By

25 January 2016

club

Very nice and large room and great PM front desk associate

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Outstanding Staycation made possible by this Hotel and Staff

By

22 January 2016

From the welcome, acknowledgement as Platinum, and upgrade to CEO suite, Bre'Ana was a gracious host and helped us get our staycation started on the right foot. We were then treated to a calm swim in a warm and spacious pool, relaxed in a two-room suite with an amazing bathroom and shower, and ordered a few drinks from the bar. Waking up, we had a delightful breakfast at Glen Prairie and were sad to check out. Every staff member from Kat at the bar to our server at breakfast was outstanding and went above and beyond. Will definitely return. Thank you!

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Quality accommodations/staff

By

19 January 2016

My favorite hotel in the West Chicago suburban area.
Rooms are modern

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Overnight stay at Crowne

By

18 January 2016

For the short period of time I was there, it was a great experience. Hotel is well kept up and prompt friendly service

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Great service!

By

15 January 2016

club

Great hotel and great staff! I will be back for sure!

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Crowne Plaza in Glen Ellyn

By

14 January 2016

Great place, clean and very convenient for suburbs. If there was one thing, the wireless internet in the rooms on the 4th floor did not work so well.

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