Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email: cpcitycentre@gz63.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Drive southwards along the Airport Express Way, take Sanyuanli Exit to Inner Ring Road, take Xiaobei Exit to Huanshi Road Middle, drive eastwards along Huanshi Road East and U-turn on Ouzhuang Overpass and about 2km to the hotel on the right.

Train
Guangzhou Railway Station

-Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Underground

Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

We offer 460 guest rooms & suites including 73 luxury club floor rooms & suites. 221 rooms are non-smoking. Our hotel owns 3 superb restaurants, & a lobby lounge. We have over 2,200 sq m event venues, facilities & services including Crystal Ballroom, Pearl Ballroom & 10 function rooms. Business Ctr., health club, heated outdoor swimming pool, concierge & tourist & ticketing centers are available.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 273 reviews
88%
Recommend This Property
Read All Reviews

Ratings Breakdown

273reviews

  • 5 Stars
    156
  • 4 Stars
    79
  • 3 Stars
    19
  • 2 Stars
    9
  • 1 Stars
    10

房间还不错,服务跟不上。

By

2014 十月 27

platinumelite

预订时就说好要的荞麦枕,入住时又问了有没有安排?给到的答复是有。到了房间发现并没有。下楼和前台服务员又说了一次,服务员说好的,结果一直等到我退房也没有送到房间。整体感觉服务质量较差不符合IHG的风格,对客人敷衍了事。餐厅服务员服务还挺好。

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服务很好,房间干净

By

2014 十月 22

club

很好的酒店,广东的服务还是比其他地方好一点的. 一直住这个酒店,不过这次的体验非常好,就是时间太短了. 只是以前的会员号好像很难找到了,建议改善一下会员系统

Posted byHotelStaff
2014 十月 27
尊敬的客人您好,感谢您对广州中心皇冠假日酒店的支持和厚爱,我们致力于为每一位宾客提供舒适愉快的服务,让您宾至如归,我们会继续保持并继续提高。期待您再次光临广州中心皇冠假日酒店。
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Staff

By

2014 十月 21

The staff was great they made you feel like the comforts of home.

Posted byHotelStaff
2014 十月 26
Dear Turtle Dove, It is so wonderful to hear that you feel like home away fom home at the Crowne Plaza Guangzhou City Centre. We love having you stay with us and looking forward to your next visit!! Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn
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酒店硬件还行,服务欠缺

By

2014 十月 20

platinumelite

酒店硬件还可以的,但是性价比不高。服务质量不行,预定的时候说好要荞麦枕,前台入住时候也提及,但是没有给我安排。后来入住进去后又和服务员说起,仍然没人当回事。直至退房也没有送到房间。
服务给人的感觉就是应付,完全没有用心服务。
当然,餐厅服务是最满意的!!

Posted byHotelStaff
2014 十月 27
尊敬的客人非常感谢您选择入住广州中心皇冠假日酒店。对于您本次的入住未能有满意的入住体验,我们深感抱歉和不安,我们会及时查找原因并加强酒店内部的管理,且切实改进与提高服务人员的工作质量。务求让我们的客人能有一个安全舒适的入住环境。我们自知不是做的最好的。期待在您下次的光临时,能感受到我们的改变。恭候您的再次光临。谢谢!
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