Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Guangzhou Railway Station

-Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right


Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

We offer 460 guest rooms & suites including 73 luxury club floor rooms & suites. 221 rooms are non-smoking. Our hotel owns 3 superb restaurants, & a lobby lounge. We have over 2,200 sq m event venues, facilities & services including Crystal Ballroom, Pearl Ballroom & 10 function rooms. Business Ctr., health club, heated outdoor swimming pool, concierge & tourist & ticketing centers are available.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 294 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



November 23, 2014



Posted byHotelStaff
November 26, 2014
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November 22, 2014



Posted byHotelStaff
November 26, 2014
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November 21, 2014



Posted byHotelStaff
November 26, 2014
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A Disappointed Stay Once More


November 20, 2014


A few examples as the below.
A. No night-bed make-up even after called the guest service in the afternoon.
B. The lounge manager was busy with printing, none lounge core business, and referred the guest check-out to the front desk in a cold way.
C. Very pool respond to compliances.

Posted byHotelStaff
November 25, 2014
Dear BeijingChina, Thank you for taking the time to offer your feedback. I am so sorry to find out that you were disappointed with the events that have occurred during your stay. My management team has been informed of all of your comments and is reviewing with the team to avoid this happening in the future for yourself and for future guests. I was informed that the staff did not complete your turn down service before you returned for the evening and the response took too long. My apologies for this unacceptable oversight. I am also sorry for your experience in the Club Lounge, due to a function group doing a large amount of printing and causing delays for the check out progress. This is not the impression of our hotel I would like to leave you with. I have been informed by our Assistant Director of Rooms that he has spoken with you on a few occasions now but you are not satisfied with the response. Please let me know how we can rectify this situation for you as we would like to ensure to keep you as a valued loyal member. Please feel free to contact myself directly for any assistance I may offer. Kind regards, Jenny MacDonald - Director of Guest Services
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