Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email: cpcitycentre@gz63.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Drive southwards along the Airport Express Way, take Sanyuanli Exit to Inner Ring Road, take Xiaobei Exit to Huanshi Road Middle, drive eastwards along Huanshi Road East and U-turn on Ouzhuang Overpass and about 2km to the hotel on the right.

Train
Guangzhou Railway Station

-Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Underground

Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

We offer 460 guest rooms & suites including 73 luxury club floor rooms & suites. 221 rooms are non-smoking. Our hotel owns 3 superb restaurants, & a lobby lounge. We have over 2,200 sq m event venues, facilities & services including Crystal Ballroom, Pearl Ballroom & 10 function rooms. Business Ctr., health club, heated outdoor swimming pool, concierge & tourist & ticketing centers are available.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 272 reviews
88%
Recommend This Property
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Ratings Breakdown

272reviews

  • 5 Stars
    156
  • 4 Stars
    79
  • 3 Stars
    19
  • 2 Stars
    9
  • 1 Stars
    9

服务很好,房间干净

By

October 22, 2014

club

很好的酒店,广东的服务还是比其他地方好一点的. 一直住这个酒店,不过这次的体验非常好,就是时间太短了. 只是以前的会员号好像很难找到了,建议改善一下会员系统

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Staff

By

October 21, 2014

The staff was great they made you feel like the comforts of home.

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酒店硬件还行,服务欠缺

By

October 20, 2014

platinumelite

酒店硬件还可以的,但是性价比不高。服务质量不行,预定的时候说好要荞麦枕,前台入住时候也提及,但是没有给我安排。后来入住进去后又和服务员说起,仍然没人当回事。直至退房也没有送到房间。
服务给人的感觉就是应付,完全没有用心服务。
当然,餐厅服务是最满意的!!

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不能想像的低水平服務

By

October 20, 2014

第一, 客房清潔員抱怨往客没有主動通知她什麼時候退房
第二, 退房時前台沒有征询往客, 自行決定以外幣收取房費.
第三, 當往客投訴帳單問題, 花了超過二十分鐘處理. 其後當面確應改正, 已取消以外幣收取房費.
第四, 最終發現, 酒店不但沒有取消以外幣收取房費, 並同時收取了人民幣的双從收費.

酒店前台站滿了服務員, 但只是看風景, 水平比廉价酒店還差

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