Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email: cpcitycentre@gz63.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Drive southwards along the Airport Express Way, take Sanyuanli Exit to Inner Ring Road, take Xiaobei Exit to Huanshi Road Middle, drive eastwards along Huanshi Road East and U-turn on Ouzhuang Overpass and about 2km to the hotel on the right.

Train
Guangzhou Railway Station

-Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Underground

Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

We offer 460 guest rooms & suites including 73 luxury club floor rooms & suites. 221 rooms are non-smoking. Our hotel owns 3 superb restaurants, & a lobby lounge. We have over 2,200 sq m event venues, facilities & services including Crystal Ballroom, Pearl Ballroom & 10 function rooms. Business Ctr., health club, heated outdoor swimming pool, concierge & tourist & ticketing centers are available.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 384 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

384reviews

  • 5 Stars
    230
  • 4 Stars
    109
  • 3 Stars
    22
  • 2 Stars
    10
  • 1 Stars
    13

Water Service

By

2015 二月 26

club

Freeのお水の本数を増やしていただけると助かります。
またHotel内にコンビニエンス・ストアがあると尚良いです。

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环境和服务及床铺都是很不错的

By

2015 二月 26

基本上可以达标满意,但可能是春节期间,客人多吧,两次到了下午5-6点钟,客房都没有打扫,希望以后可以注意改进

Posted by HotelStaff
2015 二月 27
尊敬的客人非常感谢您选择入住广州中心皇冠假日酒店。对于我们未能为您提供令您满意的服务质量,我们感到非常抱歉,同时,我们会及时加强并改进服务质量,务求让我们的客人都能感受到宾至如归。我们自知不是做的最好的,所以我们更加努力改进,欢迎您再次光临。 Suki Liu 助理传讯经理 suki.liu@gz63.cn
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服务周到,做出必要的推荐

By

2015 二月 26

platinumelite

酒店向我推荐了合适的升级 早餐的套餐,并且为我做了升级。我接受了推荐,并体验了良好的服务。美中不足:一是酒店没有室内游泳池,室外对小孩子来说有点冷。二是空调过早地停止了暖气供应(可能是到了停暖气的季节,但还是有点不方便,如洗澡时)。

Posted by HotelStaff
2015 二月 27
感谢您的点评与建议,不断提升软硬件设备为客人营造舒适现代的住宿环境是我们一直追求的目标。此外,优越成熟的市中心地理位置让客人出行、消费、娱乐和购物旅游都非常方便,许多客人都喜欢选择入住这里。欢迎您再次光临! Suki Liu 助理传讯经理 suki.liu@gz63.cn
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非常不错的体验,特别要提出表扬

By

2015 二月 25

首先,请允许我向服务非常好的礼宾部的小林再次致以感谢,在整个Check-In期间,小林的服务都非常专业而且热情,希望酒店方能把客人的赞美反馈给这位礼宾人员。
其次需要对酒店的预订部门提出批评。我的预定信息中,会员号和英文名正确,但是中文名和身份证变成了跟我同音不同中文名字的另外一个人,导致入住的时候身份证信息不对;并且当时前台不太清楚处理情况,是我主动找到预定号码才对上的,可能也是这个原因,没有对IHG会员身份做出回应。
不过需要再次表扬的是,在说明情况后,前台经理提出为我升级房间并赠送了早餐,非常感谢!
酒店设置良好,大堂酒吧和西餐厅服务都非常不错,以后来广州还会再次光临!

Posted by HotelStaff
2015 二月 26
尊敬的客人,十分感谢您对广州中心皇冠假日酒店的支持与关注!广州中心皇冠假日酒店一直秉承着服务至上的精神,致力为每一位客人提供宾至如归的入住感受。首先感谢您对我们“酒店设施及员工态度”的认同,这些都是对我们工作的支持与肯定。期待您再次光临广州中心皇冠假日酒店! Suki Liu 助理传讯经理 suki.liu@gz63.cn
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