Crowne Plaza Guatemala

Hotel Front Desk: 502-502-24225050

Hotel Fax: 502-502-24225001

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

La Aurora International Airport (GUA)

- Distance from hotel: 0.93 MI/ 1.5 KM South West l

- Complimentary shuttle available

- Leaving the airport take the road that joins boulevard release, cross your right and on about all the boulevard until you find the obelisk, nuevament cross to the right on Avenue of the Americas to reach to 9a. street, where we are located.

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- Car Parking Available

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Hotel Highlights

Get your workout in while you gaze upon the beautiful scenery that surrounds Guatemala City. Our hotel's well-equipped Fitness Center boasts panoramic views of the Pacaya, Fuego and Agua volcanoes.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 91 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Cama cómoda y servicio excelente


December 16, 2014


Mi última experiencia en el Hotel Crowne Plaza Guatemala fue muy buena. Las habitaciones del hotel son excelentes para poder descansar y concentrarse. El desayuno es también muy bueno y la calidad de la atención del pesronal también es muy buena. Me siento muy satisfecho con el servicio que se me ofrecio. El Hotel Crowne Plaza Guatemala está ubicado en una excelente zona de la Ciudad de Guatemala.

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Buen Desayuno y Servicio Excelente


November 27, 2014


Simplemente me encanto, excelente variedad de comidas en el desayuno, todo muy fresco.
El servicio excelente. Muy cómoda la cama y las sábanas de muy buena calidad.

Posted byHotelStaff
December 03, 2014
Estimado Huesped, para Hotel Crowne Plaza son valiosos sus comentarios Es bueno saber que fue una estadia confortable y que logramos llenar sus expectativas. No esta demás reiterarle nuestro agradecimiento a la confianza depositada en nosotros. Estaremos esperandole en su próxima visita. Atentamente, Lizeth de Amado Sales Manager
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Comfotable bed and pillows, old premises


November 25, 2014


Old premises hotel with good clean rooms but fair breakfast.

Posted byCustomerCare
December 05, 2014
Dear Fredy25, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room and breakfast. However, we’re sorry we fell below your expectation regarding the surroundings. We will look into this concern. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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cama comoda


November 22, 2014


Comodidad en el descanso en las habitaciones,, muy buena

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