Crowne Plaza Guatemala

Hotel Front Desk: 502-502-24225050

Hotel Fax: 502-502-24225001

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

La Aurora International Airport (GUA)

- Distance from hotel: 0.93 MI/ 1.5 KM South West l

- Complimentary shuttle available

- Leaving the airport take the road that joins boulevard release, cross your right and on about all the boulevard until you find the obelisk, nuevament cross to the right on Avenue of the Americas to reach to 9a. street, where we are located.

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- Car Parking Available

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Hotel Highlights

Get your workout in while you gaze upon the beautiful scenery that surrounds Guatemala City. Our hotel's well-equipped Fitness Center boasts panoramic views of the Pacaya, Fuego and Agua volcanoes.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 135 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good location


04 May 2015


This property is well located. It needs a lot of upgrades. the hotel is old. Service is ok, but not horrible.
This could be a potential hotels if they fix some problems

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24 April 2015

Mejorar la iluminación en el baño y tener tomas de electricidad cerca de las mesas de noche y en el escritorio

Posted by HotelStaff
28 April 2015
Estimado Huésped agradecemos sus comentarios sobre su estancia en nuestro Hotel. Me permito comentarle que estamos trabajando en el cambio de luces en nuestras areas de servicios para que se tenga mayor iluminacion, por lo que en su proxima visita podrá comprobar lo anteriormente expuesto. Agradecemos la confianza depositada en nosotros al realizar sus reservaciones. Atentamente, Lizeth de Amado
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23 April 2015

El hotel necesita una remodelación urgente, la cama, las almohadas, el sofá, escritorio, baño y duchas son de las peores que he visto en mí vida...

No se hospeden aquí, mejor es el Holiday Inn.

Posted by HotelStaff
28 April 2015
Estimado huésped, es una pena no haber cumplido con su expectativa de hospedaje. Pero agradecemos sus comentarios pues son de mucha importancia para nosotros. Estamos trabajando en cambiar varios aspectos de nuestras habitaciones. Agradecemos su visita y esperamos que vuelva. Atentamente,
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Worst Crowne Plaza Ever Visited!


20 April 2015


Old hotel, smelly rooms, bad beds, old towels... Really bad experience the value for money doesn't match... needs a review by IGH to adjust the hotel...

Posted by HotelStaff
28 April 2015
Dear Guest, we really appreciate your feedback about our Hotel. We are making several changes step by step in rooms. Best regards,
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