Crowne Plaza Gurgaon

Hotel Front Desk: 91-124-4534000

Hotel Fax: 91-124-4304800

Hotel Email: reservation@cpgurgaon.com

Check In: 12:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Indira Gandhi International Airport T3 (DEL)

- Distance from hotel: 8.7 MI/ 14 KM North West l

- The hotel is situated in Gurgaon on the NH 8 (Delhi Gurgaon Expressway), opposite Signature Towers. It is approx 07 kms from Delhi Gurgaon Toll Plaza. The hotel is situated approx 17 kms from Domestic Airport & approx 16 kms from International Airport (T-3 terminal). From Jaipur to Gurgaon The hotel is situated in Gurgaon NH8(Gurgaon Jaipur Expressway), take right turn from Exit No. 16 and hotel

Train
Gurgaon Railway Station

-Distance from hotel: 7.46 MI/ 12 KM South East

- Take a road leading to Kataria Chowk roundabout & Ghoda Chowk roundabout, then there would be another roundabout (after 5 kms), take a left turn. After taking a left turn straight 1 km there would be another rounabout, take right turn and move straight.

Underground

Huda City Centre

- Distance from hotel: 0.93 MI/ 1.5 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Free Parking for in-house & visitors. Overnight parking only for in-house guests

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 205 reviews
93%
Recommend This Property
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Ratings Breakdown

205reviews

  • 5 Stars
    134
  • 4 Stars
    46
  • 3 Stars
    11
  • 2 Stars
    7
  • 1 Stars
    7

Second Home

By

December 18, 2014

platinumelite

I had to travel to Gurgaon India do to business and stayed there for around 2 months; one factor that helped me to stay that long in India was the hotel; the infrastructure is excellent and the staff is amazing, they really made feel at home; I only have gratitude for the staff in general.

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Overall great hotel and services, feel like home.

By

December 18, 2014

club

Overall great hotel and services, feel like home.
From quality of airport transfer, reception, concierge, spa, comfort of the room. Excellent room service (food and delivery attitude) - consistent good service by everyone. Great team work.

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Excellent Stay

By

December 16, 2014

club

Crowne Plaza Gurgaon is a wonderful hotel. Everything was great here, rooms, spa, lobby area. Room was actually quite luxurious with top class amenities and features. There are few minor things that I would like to highlight, and I believe it is easy to fix

1. Internet: it is complimentary for priority club members and corporate bookings. However they provide basic internet which is like 1Mbps. Even premium internet is just about 4Mbps. Since this hotel is primarily a business focused hotel, high speed internet is very important, as it is difficult to conduct video conference at this speed.

2. At the time of check-out, for some reason I was transferred from my original room to a dummy room, and bill settlement was done on that dummy room. Due to this process, I missed out on few priority club promotion points. I called up front office after that and was promised a call back to resolve this matter, but nobody called me back.

3. Breakfast spread was very good, however it was too oily. Potato rosti, Paratha etc. were full of oil. Crowne plaza could improve on this. Other things were yummy though

4. Though there was a pillow menu, and I was impressed with it, pillows provided in the room were too soft. And when requested for a different pillow, it took almost an hour to get it.

Posted byHotelStaff
December 18, 2014
Dear Guest Greetings! First of all, a big thank you for your invaluable and detailed feedback about out hotel. You have indeed been kind with our team and service standards and yet objective and incisive with areas where we could improve. We take this feedback seriously and assure you that we will work towards better services and standards in your future visits. Regards Arindam Kunar, General Manager
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Great hotel

By

December 15, 2014

club

We arrived after a long trip from touring in Agra and were delighted with we saw. Check in was quick and the service of the all the staff was very good. When we went to our room we were really happy. It was large and clean and great views (we were on the 7th floor). Being wedding season each night we saw a different wedding each night but never really heard the noise which was great. The staff were so helpful and attentive and so friendly they made me feel very special. Not a lot of hotels do that. The only down side was the Brazillian restaurant. Again the staff were excellent but the food was ok not great but the cost of the wine was over the top. I know that drinks are always overpriced in hotels and wine is especially marked up to a ridiculous manner in Asian countries but this was ridiculous. I have to recommend the young man that served us though he also had to deal with an incredibly rude man sitting next to us who made our dinner a nightmare as well but the waiter conducted himself with grace and a smile. Well done!

Posted byHotelStaff
December 18, 2014
Dear Guest Greetings and thank you for your lovely compliments for our hotel and the team. We appreciate your feedback and encouragement of our team mate handling a difficult situation. Your feedback has been communicated to the team. We hope you will choose to stay with us on your future visits. Regards Arindam Kunar, General Manager
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