Crowne Plaza Hamburg - City Alster

Hotel Front Desk: 49-40-228060

Hotel Fax: 49-40-2208704

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hamburg Fuhlsbuettel (HAM)

- Distance from hotel: 5.28 MI/ 8.5 KM South l

- S1 towards Wedel via Ohlsdorf and main station. Get off at main station and take the metrobus no. 6 towards Borgweg station. Get off at station Graumannsweg.

Hamburg Main Station

-Distance from hotel: 0.81 MI/ 1.3 KM South West


Uhlandstrasse line U2

- Distance from hotel: 0.43 MI/ 0.7 KM North East

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- Car Parking Available

- Self-Parking Fee: 19.50 EUR

- In-house garage offers 170 parking spaces. Limited parking facilities available in front of the hotel, parking fee EUR 19.50 per day.

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Hotel Highlights

Our largest meeting room is a sleek and stylish space overlooking the light-filled central atrium of Crowne Plaza Hamburg-City Alster. Team up with the dedicated Crowne Meetings Director who will show you around our versatile rooms, help arrange your event and take care of all the details.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 315 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not up to the usual Crown Plaza standard


02. Mai 2015


Stayed here in April, ate in the restaurant the first night, the service was the slowest I think I have ever had in a restaurant, it took over an hour to get a bowl of soup.

Had an upgrade to a Club room which was nice, but the English entertainment TV channels did not work, complained and was told it would be fixed the next day, but it never was.

Complained at check out and got my meal and minibar charges refunded which was a nice gesture, but I would have preferred things to work as they usually do in Crown Plaza hotels.

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Will come back again


02. Mai 2015

I booked this property several times before, because of the good value for money.

the hotel is located close to the alster (best running track in germany), and close to st. georg with several good restaurants to choose from.

the breakfast offers a wide range of food and beverages to choose from.

my negative remarks are the expensive costs if you have to use the garage and the small TV with a bad picture quality.

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Very good hotel


02. Mai 2015


Very good hotel to stay in Hamburg. Will come back

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Crown Plaza Hamburg Airport


01. Mai 2015


I was in Germany for a week and decided to spend the last night close to the airport. The room was supposedly an upgrade because of my "Platinum Elite" status. Nothing could be further from the truth. The room was very small and as typical too hot. Why do Europeans only put heavy down comforters on a bed without top sheets? You either sweat or are too cold. The climate control didn't work, and when I tried calling the front desk to complain in the middle of the night there was no answer. The restaurant is closed on Sundays and the bar is understaffed. There is insufficient parking at the property so there is a parking garage. However, it isn't free for guests. They did however comp me the charge of it after I got locked in it while bringing luggage down to our vehicle. I won't be staying at this property again.

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