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Rated 3.9 out of 5 by 85 reviewers.
Rated 4.0 out of 5.0 by Great place to stay for a Con Came down for ConBravo! and was quite impressed. Overall the room was clean, tidy, and comfortable. The extra table under the desk was great for leaving convention merch on, and the closet was spacious with plenty of room for my clothes. Only thing that would have been nice was a safe, other then that, I enjoyed my stay quite a bit. The desk staff were very friendly and the location is perfect for anyone looking to stay for an event at the convention centre. Parking is also a very nice bonus and very accessible 26 July 2014
Rated 4.0 out of 5.0 by Great Food Great bed needs better pipes creaky pipes during the day and weird showers but if you can put up with that its really comfortable. 23 July 2014
Rated 3.0 out of 5.0 by Acceptable with limitations The hotel's greatest asset is a pleasant staff who seem to genuinely want to be of help. The room was ordinary, clean, somewhat small, with a cramped bathroom (shower no tub). The continental breakfast in the club lounge was a small selection of stale pastry, two thermoses of coffee, a limited selection of fresh fruit, and yogurt. The pool area was ok, but the whirlpool was out. The hotel restaurant has a very limited menu which does not change from day to day and is of only fair quality. The biggest drawback is the location itself. We were there for a convention and the convention center is a short 4 block walk away. However the downtown area itself is very seedy and run down with abundant panhandlers. While we did not feel unsafe there was little to otherwise recommend the area. Finding a decent restaurant meant driving out of the downtown area. If I was coming back for a convention I would rather stay at the hotel directly across from the convention center, otherwise I would pick a hotel out of the downtown area. 23 July 2014
Rated 3.0 out of 5.0 by Overall "Meh" I booked this room with 3 other friends due to the Conbravo deal, which came out to pretty cheap considering we were 4 in the room. The room itself was decently sized, and the hotel staff were always courteous and helpful. I commend their system regarding keycard access to different floors in the hotel (probably due to the sketchiness of the area). However, we did experience some issues during our 2-night stay. -The AC did not work properly and would blast us with freezing air , and we could not turn it off. -The bathroom door would not shut or lock (could easily be pushed open) - The fan in the bathroom did not work at all (veeeery inconvenient when you're 4 sharing one bathroom) -Noisy hallways and I could hear everything the person in the next room was saying -Fitness Center consists of old equipment (prayers were said before the use of each machine) Besides all that, it was an average stay, we didn't spend much time in the rooms or on the hotel grounds itself but if you aren't a picky person and are just looking for a room to sleep in, I do recommend it. It isn't anything extravagant, but you get what you pay for. However, I am not so sure I would have stayed here if I didn't get a Conbravo deal. 23 July 2014
Rated 4.0 out of 5.0 by All round excellent value. The hotel provided excellent service during our stay in Hamilton. It was close to the Hamilton Convention Centre which meant less way streets. Ongoing redevelopment of the downtown core will enhance the hotel's location. Definitely recommend. 23 July 2014
Rated 4.0 out of 5.0 by Good downtown location All in all a good experience. No hassles or difficulties. I would definitely stay here again. 20 July 2014
Rated 5.0 out of 5.0 by Great Rate - Great Stay We arrived in the rain and the restaurant in the facility was closed and the desk clerk recommended a German restaurant in the vicinity of the hotel and it was a treat....we would do this hotel again in two years when we again have an opportunity to visit the winery's between Hamilton and Niagara Falls. 16 July 2014
Rated 3.0 out of 5.0 by Great service Jack hammering made the stay unacceptable but staff did their best to deal with this situation and took the steps that were within their control 15 July 2014
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