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Rated 4.2 out of 5 by 81 reviewers.
Rated 4.0 out of 5.0 by 还不错的酒店体验 春节和家人一起入住的酒店,整体还是不错的,中间发生小插曲,酒店处理也很及时和妥当,服务印象不错。 睡眠体验不错,但早餐品种不多,且偏欧式,老人不是很习惯。因为大部分时间不在酒店,也没能好好体验酒店内的其他设施,品尝酒店内人气很旺的美食,下次有机会还会入住。 位置不是很偏,但周围就感觉不是很热闹,如果是自驾出行,还是很方便的,到西湖也很快;如果要打车,就稍微不太方便。 总体而言,还是不错的酒店。 19 February 2014
Rated 2.0 out of 5.0 by 很一般,甚至有点差劲的酒店! 我是中华梦享兑换的免费房间,因为他们酒店前一天有会议,居然让我从下午2点多一直等到5点才把房间打扫出来,我给前台抱怨时间久,他居然说我反正是免房,多等会没有关系,我想说免房不是你们海外海送的,是我自己住出来的,我是去住店不是去乞讨!还有酒店的床上有类似洗衣粉的沙粒状的颗粒,然后通知客房希望给换个床单,然后恐怖的事情发生了,服务员竟然大幅度的抖动床单,床边上就是我的点心和香槟酒杯。后来的2天我就去住世外桃源皇冠假日了,虽然远,但是我更想要个好的入住体验。希望提高下,我不是针对某一员工,希望你们可以做的更好。 17 February 2014
Rated 5.0 out of 5.0 by 必须推荐,服务超好的CP 这次与家人一起入住,酒店给予家人很好的关怀及照顾,谢谢。入住很满意,员工很热情,有所有要求都能及时处理,房间送餐服务很及时。 13 February 2014
Rated 5.0 out of 5.0 by Good experience Good service, nice room and comfortable experience as usual 26 January 2014
Rated 5.0 out of 5.0 by Nice staff nice hotel For business trip, it's a nice place with good price. Staff are also nice. 25 January 2014
Rated 5.0 out of 5.0 by comfortable and convenient comfortable and convenient. It's clean and quite.And the breakfast is wonderful. 10 January 2014
Rated 5.0 out of 5.0 by 物所超值 宾至如归 酒店前台服务热情 会在办理入住时温馨的送上一杯热可可 让客人感到温暖而惊喜 行李生友好的引领客人到电梯 服务周到 员工总是保持好的微笑 非常友好 作为金卡会员 我享受到了超值的惊喜和服务 赞! 07 January 2014
Rated 1.0 out of 5.0 by 很旧的酒店,下次不会再来了 酒店清洁度:较差,地毯很脏。 睡眠质量:极其不好,我房间的空调有问题,调到28℃晚上都被冷醒了。我都觉得可以直接从这家酒店住进对面的浙江省人民医院了。 员工与服务:尚可,不过前台态度不好。 客房与舒适度:很差。设施太陈旧,浴缸又窄又滑。卫生间里面有一股刺鼻的味道,而且地板上的积水排不走。 性价比:尚可,感觉没有钱江新城假日好。 氛围与环境:很差,礼宾和门口出租司机联合宰客。酒店电梯太少只有三台。 帮助我达成目标:地理位置不适合游客。 整体体验:酒店太老旧了。本人入住的是行政房,没有行政待遇,甚至客房内连Wifi都没有。下次不会再来了 01 January 2014
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