Crowne Plaza Hangzhou Grand Canal

Hotel Front Desk: 86-571-88168888

Hotel Fax: 86-571-88355906

Hotel Email: reservation.hghgc@hzcphie.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou Xiaoshan International Airport (HGH)

- Distance from hotel: 21.75 MI/ 35 KM South East l

- Get out of Hangzhou Airport and drive to Airport Express Rd. then turn to Shanghai-Hangzhou Highway and get off at Desheng Exit. You will drive to Desheng Expressway, turn to S.Hushu Rd. U-turn to Shangtang Rd.(Hotel just st the cross of Shangtang and Desheng Rd.)

Train
Hangzhou Railway Station

-Distance from hotel: 2.17 MI/ 3.5 KM South East

- When get out of train station parking area, directly drive toward Zhonghe Overhead road, get off at Zhaohui Exit and straight forward to Shangtang Road, you will find our hotel just at your left side at the crossroad with Desheng Road.

Underground

Hangzhou Subway (uncontraction)

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- free parking for in-house guest

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 278 reviews
82%
Recommend This Property
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Ratings Breakdown

278reviews

  • 5 Stars
    178
  • 4 Stars
    62
  • 3 Stars
    23
  • 2 Stars
    6
  • 1 Stars
    9

位置很好,设施也不错

By

February 28, 2015

位置很好,去购物吃饭和西湖都很方便。

酒店的服务也很好,客房整洁,睡眠很满意。
最后延迟退房了2个小时,去西湖逛了一圈。

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easy to access by car poor service

By

February 27, 2015

no room available at 2 pm
staff no intended to help you
breakfast poor only 3 star level

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总体还不错

By

February 27, 2015

整体来讲,位置还可以,下高速就到了。但是酒店周边的餐饮超市比较少,适合短住。不过,酒店2楼的中餐厅,味道不错,价格也挺实惠。基本我们都在中餐厅就餐。前台服务也不错,有问题打电话过去,都能及时解决。相对而言,健身房较差。可能是因为对外开放的原因,不知道是否IHG自营。就一个服务人员,态度也冷淡。健身房和游泳池细节的做的不好。早餐体验比较差,太乱了。第一,没有引导,需要自己去找位置,再遇上人多,很多餐桌都没收拾。服务人员也忙不过来的感觉,餐具我也是自己去取的。

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设施陈旧,服务不错

By

February 27, 2015

club

价格是唯一吸引我住这个酒店的理由。每天从中午开始就人潮涌动,整体住客的素质不高;酒店庭院的环境比较差;洗漱用品与假日同一个档次,让人失望;设施陈旧就不说了。服务人员极力维持着5星标准,床品不错,其他配不上皇冠的品牌。

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