Crowne Plaza Hangzhou Grand Canal

Hotel Front Desk: 86-571-88168888

Hotel Fax: 86-571-88355906

Hotel Email: reservation.hghgc@hzcphie.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou Xiaoshan International Airport (HGH)

- Distance from hotel: 21.75 MI/ 35 KM South East l

- Get out of Hangzhou Airport and drive to Airport Express Rd. then turn to Shanghai-Hangzhou Highway and get off at Desheng Exit. You will drive to Desheng Expressway, turn to S.Hushu Rd. U-turn to Shangtang Rd.(Hotel just st the cross of Shangtang and Desheng Rd.)

Train
Hangzhou Railway Station

-Distance from hotel: 2.17 MI/ 3.5 KM South East

- When get out of train station parking area, directly drive toward Zhonghe Overhead road, get off at Zhaohui Exit and straight forward to Shangtang Road, you will find our hotel just at your left side at the crossroad with Desheng Road.

Underground

Hangzhou Subway (uncontraction)

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- free parking for in-house guest

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 251 reviews
82%
Recommend This Property
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Ratings Breakdown

251reviews

  • 5 Stars
    163
  • 4 Stars
    52
  • 3 Stars
    21
  • 2 Stars
    6
  • 1 Stars
    9

不错

By

2015 一月 22

club

各个方面都很不错。前台服务响应速度都还可以,酒店稍微有点老,没有升级房型,游泳池稍微有点冷,四楼有个杭州很热门的名人名家餐厅

Posted byHotelStaff
2015 一月 23
尊敬的嘉宾,感谢为我们反馈您的入住体验。您所提及的名人名家餐厅位于酒店的2-3楼(非IHG集团管理)。很高兴能看到您给酒店提出的建议和意见,我们会立即改进。希望您继续选择酒店入住。
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非常不错

By

2015 一月 22

platinumelite

周末六折入住,前台态度很好,免费帮我升级到皇冠楼层,有酒廊待遇,有水果和马卡龙送,退房也是同一个前台MM,很亲切,办事效率很高,只是忘了看她叫什么名字,大大表扬一下

Posted byHotelStaff
2015 一月 23
感谢您对我们服务的认可和赞赏,会将您的提议转达给前厅部,达成您的意愿,也替我们的工作人员向您致谢,您的支持是他们最大的动力。期待与您再次相会皇冠。
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环境较好,服务很好

By

2015 一月 19

platinumelite

酒店不错,给予了会员的待遇。以后会入住。
前台的服务,房间整洁度都不错。
唯一遗憾的是网络不是很好。特别是收发邮件不顺畅。速度尚可。电视的清晰度也有待提高。

Posted byHotelStaff
2015 一月 23
感谢您对酒店服务的赞扬,也很抱歉您在酒店入住感受的网络不顺畅,您可请我们的工作人员帮您查看存在的问题,使得您在酒店能住得舒心愉快,希望您能经常光临。
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床铺舒适,服务很好

By

2015 一月 15

club

服务很好,就是周边环境不怎么样,很影响下次入住的冲动,早餐有些食品味道不咋样,吃起来感觉比外面小店差多了,例如油条就很硬了

Posted byHotelStaff
2015 一月 20
尊敬的宾客,您好!感谢您对酒店服务的赞扬,也很抱歉您对早餐的用餐的不如意,我们也会将您的意见反馈给餐饮部,避免其他客人再次有不开心的经历。也希望这些不会影响您再次光临的心情,期待再次相会。
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