Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email: reservations@xanaduresort.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Train
Hangzhou Train Station

-Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou

Underground

No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

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Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 136 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

136reviews

  • 5 Stars
    78
  • 4 Stars
    40
  • 3 Stars
    5
  • 2 Stars
    8
  • 1 Stars
    5

皇冠假日酒店中最差的体验

By

27 April 2015

club

整个酒店里面空气混浊,房间毛巾都有股恶心的味道,卫生间马桶盖没有缓冲装置。自助餐食材可以,但是烹饪方法不好,浪费。礼宾部人员指示路错误。和我以前住的皇冠假日酒店没法比。

Posted by HotelStaff
29 April 2015
尊敬的崔小姐贵宾, 感谢您选择入住杭州世外桃源皇冠假日酒店并与我们分享您的入住体验,很遗憾得知此次入住给您不愉快的体验,对于礼宾没有给您提供湘湖旅游更多的信息和选择,非常理解你你的心情,对此造成的不便我们表示诚挚的抱歉,希望没有破坏您在湘湖游玩的兴致,同时您反馈的关于客房、餐饮的意见我们已经向行政管理层汇报,去检查发现问题会马上整改。再次感谢您的点评,期待下次再有机会能在世外桃源与您相遇。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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China on the run

By

25 April 2015

club

I found the ambience and service of thhis hotel magnificent and my Partner was overwhelmed with it too.

Posted by HotelStaff
28 April 2015
Dear Trains3091 Thank you for taking the time to share your feed back regarding your recent stay with us at Crowne Plaza Hangzhou Xanadu Resort.We are so glad to know that our service and ambience helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Betty Fang Marcom Manager Crowne Plaza Hangzhou Xanadu Resort
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很棒的亲子酒店

By

23 April 2015

platinumelite

环境很优雅,孩子可以喂鱼喂鸭,长辈可以湖边散步,房间是中式设计,没有沙发稍有遗憾,酒廊品种过少,不过这不算问题,整体很满意,以后还会去度假

Posted by HotelStaff
24 April 2015
尊敬的水果篮子贵宾, 感谢您选择入住杭州世外桃源皇冠假日酒店,很荣幸能得到您对酒店的认可,您提及的酒廊的意见我们已经和管理层汇报,我们会努力做的更好。酒店毗邻湘湖景区、杭州乐园、极地海洋公园等适合家庭出游的景区,酒店更贴心推出了亲子房等特色家庭式服务,为您和您的宝贝打造欢乐童年时光。感谢您的点评,期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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美好假期,物有所值!

By

20 April 2015

platinumelite

酒店位于杭州萧山湘湖景区,可以说就在湘湖里面,地理位置非常优越,周末的时候湘湖的游客非常多,杭州本地人也很多,世外桃源其实就是一个度假酒店,非常适合周末短途出行,环境比较幽静,服务也不错,下次还会再次前往入住,也会建议朋友考虑这里周末度假!

Posted by HotelStaff
21 April 2015
尊敬的kevinnbcn 贵宾, 感谢您选择入住杭州世外桃源皇冠假日酒店,很荣幸能得到您对酒店的认可,我们会努力做的更好。酒店位于风情园区,自拥天鹅湖,同时毗邻湘湖景区、杭州乐园、极地海洋公园等适合周末出游的景区,期待在不久的将来能与您再次相逢在世外桃源。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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