Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email: reservations@xanaduresort.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Train
Hangzhou Train Station

-Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou

Underground

No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

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Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
Quick Information

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 91 reviews
78%
Recommend This Property
Read All Reviews

Ratings Breakdown

91reviews

  • 5 Stars
    48
  • 4 Stars
    29
  • 3 Stars
    3
  • 2 Stars
    7
  • 1 Stars
    4

景点丰富

By

14. Dezember 2014

周围有4个4星级景点,其中越往城池和跨湖桥遗址博物馆值得看。可以租酒店自行车绕湘湖骑行,非常美,比西湖大三倍。

Posted byHotelStaff
15. Dezember 2014
尊敬的Golf Geek 贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并和我们分享您的入住体验,谢谢您对湘湖的喜欢和推荐,希望能给您在酒店的停留期间留下美好的回忆,欢迎您再来杭州并也再次下榻杭州世外桃源皇冠假日酒店。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
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物有所值

By

12. Dezember 2014

酒店环境不错,附近就是湘湖,度假型酒店,天鹅湖为核心,客房及其他设施环湖而建;绿化非常到位,酒店硬件也不错;还有行政酒廊,满足商务人士的需求,是会议;培训;度假的一个选择
但是餐饮服务还有待提升

Posted byHotelStaff
15. Dezember 2014
尊敬的贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并和我们分享您的入住体验,很高兴酒店的环境和设备能得到您的喜爱和推荐,也很遗憾在餐饮服务方面没有达到您的期望,我们很想更好的满足不同客人的喜好和需求,如果您有更具体的建议可以邮件给amcom@xanaduresort.cn,我们会与您取得联系和学习。再次感谢你的点评,也非常欢迎您再次光临。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
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环境优美,酒廊东西太少

By

05. Dezember 2014

platinumelite

酒店位置偏远,虽有穿梭巴士,但是建议缩写间隔

门把后的早餐卡上面居然有奶油粘着,建议打扫时更加仔细

酒廊东西实在太少,建议增加

总体满意

Posted byHotelStaff
06. Dezember 2014
尊敬的Leo D, 感谢您选择和入住杭州世外桃源皇冠假日酒店并给我们真诚的点评和建议。关于您提及的穿梭巴士的建议我们已经列在宾客意见表里,在下次修改时间会认真参考您的建议。很抱歉在卫生和酒廊给您造成不好的体验,谢谢您的提醒和建议。期待您的再次光临。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
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充满惊喜

By

04. Dezember 2014

platinumelite

双11订的房间,来这里度周末。
正在为没有早餐头痛,前台告诉我白金会员有送待遇,同时含早餐,一下解决了我的问题。

酒店环境不错,人不多,环湖逛了一圈,很舒服。

网络信号很好,网速很快。美中不足的是连不上VPN,不能上target抢黑五的东东。。。

Posted byHotelStaff
05. Dezember 2014
尊敬的yt1234贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店,谢谢您对洲际酒店集团的大力支持,我们也很荣幸能得到作为白金卡会员的您的认可,希望我们的早餐也给您愉快的体验。您提及的网络VPN连接问题我们也和IT技术经理反映了,通常是可以的,他们也会去再次检测,谢谢您的提醒和反馈,没能及时帮您解决问题,很抱歉给您造成不便。我们期待您的再次光临。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
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