Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email: reservations@xanaduresort.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Hangzhou Train Station

-Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou

Underground

No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

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Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 79 reviews
81%
Recommend This Property
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Ratings Breakdown

79reviews

  • 5 Stars
    45
  • 4 Stars
    24
  • 3 Stars
    2
  • 2 Stars
    4
  • 1 Stars
    4

房内设施偏老

By

2014 十一月 24

如题所示,房间里面的设备设施过于陈旧,与周边环境不是很协调。
健身房里设备过于过时,而且数量不够,客人稍多就造成排不上队的情况。

Posted byHotelStaff
2014 十一月 26
尊敬的starjulit123 贵宾, 欢迎您来杭州,也感谢您选择和入住杭州世外桃源皇冠假日酒店并给我们分享您的体验和意见。您反映的设备问题也是很多朋友关注的问题,鉴于我们的开业8年,现在行政管理层已经做好改造计划,我们一起期待焕新。当然在焕新前我们还是会对现有的设备加强保洁保养,希望能得到您的理解。再次感谢您的点评,欢迎您再次光临杭州世外桃源皇冠假日酒店。 诚挚敬意, Betty FANG 市场传讯部经理 杭州世外桃源皇冠假日酒店
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感觉不错的酒店

By

2014 十一月 19

房间很整洁,在湘湖的西面,酒店环境不错,早餐品种不少,味道不错,

进入大堂,看到的不是办理check in的柜台,感觉太商业化

Posted byHotelStaff
2014 十一月 21
尊敬的无糖的咖啡贵宾, 非常感谢您选择入住杭州世外桃源皇冠假日酒店并与我们分享您的入住体验和建议,很荣幸也很高兴我们的客房、餐饮和环境能得到您的表扬和认可,您提及的商业化应该是指大堂的玉石店,那确实是今年入驻酒店,您的意见我们已经向行政管理层反馈,再次感谢您的点评,期待下次能为您创造更满意的体验。 诚挚敬意 Betty Fang 市场传讯部经理 杭州世外桃源皇冠假日酒店
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Quick overnight at resort

By

2014 十一月 17

club

Arrived mid-evening for overnight at this resort during their off-season. Nearly empty rooms, but nice location next to lovely lake. Would like to have stayed longer to try amenities, or when more guests were there.

Posted byHotelStaff
2014 十一月 21
Dear Gords, Thank you for taking the time to share your feed back regarding your recent stay with us at Crowne Plaza Hangzhou Xanadu Resort.We are very glad to know that our swan lake helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. By the way , Autumn is the best season to feel xanadu . Thank you! Sincerely, Betty Fang Marcom Manager Crowne Plaza Hangzhou Xanadu Resort
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完美度假

By

2014 十一月 17

酒店很大,环境很好,非常适合度假。只是小孩子玩的东西太少了, 建议酒店可以增加一点此类设备。不过周边的几个游乐园也弥补了一点缺憾。

Posted byHotelStaff
2014 十一月 19
尊敬的贵宾, 感谢您选择和入住杭州世外桃源皇冠假日酒店并与我们分享您的体验和建议,很高兴我们的环境和氛围能得到您的喜欢和推荐,您提及的儿童娱乐我们也一直在努力创新增加改进,欢迎您再来杭州并下榻我们世外桃源,给您推荐酒店的亲子游项目手册,了解更多的咨询。再次感谢您的点评。 诚挚敬意, Betty Fang 市场传讯部经理 杭州世外桃源皇冠假日酒店
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