Select to close.
Select to close.
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address

Book this Hotel

Best Price Guarantee

Reward Nights
When redeeming points for a Reward Night, you may only book one room at a time.

Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

(e.g. 24 Apr 2014)
(e.g. 25 Apr 2014)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button
Rated 4.3 out of 5 by 16 reviewers.
Rated 5.0 out of 5.0 by 让人满意的休闲选择 带着家人去参加公司年夜饭,顺便也就选择在这里过夜了,酒店的服务让我和家人非常的满意,个人觉得作为一个休闲酒店,能让宾客睡得舒服和安心是最重要的,杭州世外桃源CP就完全可以做到。 房内设施的确有些磨损了,但是优质的服务让我完全可以无视那些! 20 February 2014
Rated 4.0 out of 5.0 by 硬件一流,软件二流 虽然酒店房间比较旧,但是酒店内部的环境以及周围的湘湖环境非常漂亮,适合度假。员工的服务意识和水平亟待加强,远差于其余皇冠假日平均水准: 1)问门口停车服务人员哪里可以停车,正在玩手机的他随便指了一个方向,开过去却没有位置。然后人也没有跟过来,只好自己找。 2)把我的预定信息弄错,说订了两间房并要额外付另外一间房的房费.只好马上上官网找出预定信息的来证明是酒店的错误才给取消。服务态度尚可,但是这绝对是酒店服务人员粗心造成的低级错误,无缘无故耽误我20分钟时间。如果当时checkin的人多的话,早就有排在后面的客人埋怨了。 3)被前台告知房间没有Wifi,只有大堂有.但是最后发现房间实际上是有的,只是热点起了一个奇怪的名字。 09 February 2014
Rated 4.0 out of 5.0 by 硬件不错,软件方面不太满意 过年入住的酒店,刚开始挺期待。酒店的整体环境还非常不错,而且我们全家也在酒店用了晚餐,味道都挺令人满意,还有免费的明信片可以邮寄,小的细节方面都很贴心,但是,但是, 问题在于以下2点,破坏了所有的心情: 1.check out 的时候前台小姐在系统中发现房价有调整,比预定的时候价格低,却告知是系统自行的调整,但是必须按照booking的时候付费用,也没有给出任何合理的解释。 2. 是否是因为修改了订单的缘故,导致本次入住被IHG网站认为不符合奖赏标准的入住,积分等一概被取消。非常不满意这样的情况。 07 February 2014
Rated 5.0 out of 5.0 by nice hotel,beautiful view and very relax。 bearkfast was good, I had a hot pot very good. Gary very friendly, good service. 21 December 2013
Rated 3.0 out of 5.0 感觉比以前差了 上一次入住的时候还叫索菲特。这次10.2全家来旅游定了两间房间。下面两件事情不是很愉快: 1)给我的一个一楼房间有严重的发霉味道,刺鼻难闻。交涉后换了一间会所客房(加收费用),但也有一些味道。 2)酒店因为房间不够的原因,给我的另一间房间安排到了会所客房,事后又打电话来说要加收费用,被我拒绝了。当然,最后结账时也没有加收费用。 有了这次经历以后,以后到杭州来玩应该不太会考虑这家了。 13 November 2013
Rated 5.0 out of 5.0 by Great resort! Perfect place for entertainmeny I have been into the resort on a weekend for a short vacation with colleagues. Have to say that the services provided by the associates are upbeat ! Thanks for bringing us the Crowne Plaza life style, and I hope to see you guys soon in SH… 28 October 2013
Rated 5.0 out of 5.0 by Although a bit far, this hotel should be the one you are looking forward for a stay Excellent service from the hotel and you are able to relax yourself even with a short stay 05 September 2013
Rated 4.0 out of 5.0 适合家庭休闲度假 杭州海外海酒店是上次公司开会入住了两天,环境不错,适合家庭休闲度假。当时房间安排在0栋所以要走很远,另外里面好像还没修建完。还有就是有点偏,吃饭不太方便。 26 August 2013
2 next>>