Because the hotel's location has easy access to New York City, you can visit Big Apple highlights like the Statue of Liberty, Empire State Building and Times Square before returning to peaceful Staten Island for some rest and relaxation. Our complementary shuttle service to the Staten Island Ferry runs Seasonal. It is closed for the season now
Work smarter by accessing our complimentary high speed wireless Internet throughout the hotel.
Complimentary on site parking available during your nights stay. Long term Park and Fly packages are available.
Enjoy our complimentary Express Start breakfast featuring make-your-own pancake station, fresh fruit, yogurts, and much more!
24 hour fitness center, a seasonal outdoor swimming pool. Enjoy the IHG Guest Rewards Program. You can join today, if not already a member, and earn points for every qualified stay. With free Wi-Fi access throughout the Hub our guests can be connected & stay connected. Our 24 hour business center caters to every need. Shuttle Service is available within a 5 mile radius.
Relax after a long day at our hotel's heated whirlpool spa, or swim a few laps in our indoor heated pool. Enjoy the cozy lobby while using the free high-speed wireless Internet access available in our private business center, and don't forget mid-week reception offering assorted foods, beverages, and good company!
Our knowledgeable front desk associates are ready to assist you in creating the most memorable experience. They are skilled in booking dining reservations to our fine dining Pure Restaurant & Lounge or a local restaurant. Their unique understanding in guest needs allows them to recommend special gift ideas, floral arrangements for that special someone and answering general questions.
"Great Times Square Hotel with Exceptional Service"
The exceptional service of the Crowne Plaza Time Square began upon check-in which was early around 10:00 a.m. Victoria at the front desk was able to upgrade my room and saw that I was going to get[More]
settled in comfortably and quickly Her great treatment got my New York Easter vacation off to an awesome beginning. Freddy in the restaurant offered the best service possible. Ask for him by name. Richard, Food & Beverage Manager came by to check on things and I offered my thanks for the prompt, courteous and caring staff such as Freddy. Tom in the lounge made sure my evening meal service was great and kept the beverages following with top notch service and a smile, which is always appreciated. The staff make the difference at this New York hotel. It is my hotel destination when visiting. Thanks to all for making my trip exceptional. [Less]
I had a good experience here. I was visiting from California and I used Yelp reviews to help me select the hotel to stay at (I have also posted this same review to Yelp).
The hotel is very close to[More]
major interstates which made it easy to find and easy to commute from.
The hotel is clean. The lobby is small. The staff are all and I mean ALL very nice and accommodating. Eugene (one of the attending managers) helped us tremendously with all of our touristy directions and public transportation needs. He even researched routes and restaurants while we were out. He's amazing. He was also super friendly and fun to talk to.
The rooms were small, the bathroom was tiny. The beds were unbelievably soft which for me was uncomfortable. The pillows were perfect. The housekeeping was solid. There was a workout room that helped us keep our kids busy. The carpets throughout need replacing. And some of the guests were cheating on the no smoking rule.
Ok the continental breakfast is not free, but it's not completely a bad deal (if your circumstance is right). Because of our special membership we were able to get two adult breakfasts for $10 per day. We had two kids and they ate free. Servers bus tables and serve drinks. They bill for their tip. So $12 ($10 for breakfast for two and $2 for tip) per day for four us to eat breakfast is not bad at all. And the breakfast selection was good. I was happy. Without the special $10 deal or free kids then it would have been outrageous. Their regular breakfast price is $12.95-$15.95 each. That's crazy expensive for long stays on a budget. However, they have a community microwave and toaster that you can use if you bought your own groceries - which we were prepared to do and they provided a mini fridge in our room on request.
All in all, it was a good hotel. Fantastic service, great location, and clean facility. You can trust this hotel. Eugene is the man. Ask for him.
Thanks for a warm and comfy stay! [Less]