ANA Crowne Plaza Chitose

Hotel Front Desk: 81-123-222311

Hotel Fax: 81-123-275500

Hotel Email:

Check In: 1:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

New Chitose Airport (CTS)

- Distance from hotel: 3.48 MI/ 5.6 KM North West l

- Drive to bound for Sapporo. End of road at near JR Minami Chitose Station, turn left. Then just keep about 4km along railways. ANA Crown Plaza Chitose is located left hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 13 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Fantastic stay


December 21, 2014


Super value for money the ANA Crowne Plaza was great for a European needing accommodation in the area. This is a first class modern and comfortable hotel. The staff were very attentive and the hotel laundry service the best I have ever experienced.

Posted byHotelStaff
December 23, 2014
Thank You for staying our hotel. We hope to see you again in the near future. 若木公明 Kimiaki Wakaki フロント アシスタント マネージャー Front Asistant Manager
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December 18, 2014


離機場近 如果接駁巴士的數量可以更多會更好 加床希望能提供與床數相同數量的行李架 員工服務親切 會主動幫忙提行李

Posted byHotelStaff
December 19, 2014
We appreciate you for your advice and suggestion, We will take efforts to make your suggestion to improve our service higher, We are looking forward your stay again. Best regards Front Office Manager Shinichi Uchibayashi
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December 06, 2014


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Shuttle service


August 01, 2014

I was not informed that I need to prebook the shuttle service to Airport. By the time when I decided to leave, the front desk advised me that I should have made a reservation yesterday when I check in. What the disappointed answer!

Posted byCustomerCare
August 11, 2014
Dear SINLS, Thank you very much for being an IHG Rewards Club member and for sharing your experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We read with much concern the disappointments you had during your stay with us. We sincerely apologize for the inconvenience you had with our shuttle service. Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. With this said, we assure you that we will take your comments into consideration to improve our hotel. Despite your dissatisfaction, we all hope that you will give us another chance and allow us to redeem your confidence in the quality of our products and services. Sincerely, Dhan M Case Manager IHGCare
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