ANA Crowne Plaza Chitose

Hotel Front Desk: 81-123-222311

Hotel Fax: 81-123-275500

Hotel Email:

Check In: 1:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

New Chitose Airport (CTS)

- Distance from hotel: 3.48 MI/ 5.6 KM North West l

- Drive to bound for Sapporo. End of road at near JR Minami Chitose Station, turn left. Then just keep about 4km along railways. ANA Crown Plaza Chitose is located left hand side.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 16 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Need to make some improvement


22 January 2015

When I stayed this hotel, unfortunately some improvement the hotel need to work.

Location: Access between airport and hotel is no good. Shuttle services is not working effeciently.

Recoginition for IHG rewards club members: Upon check in I presented reward club member's card to the stafff. She asked me to present ANA millage club card instad without any explanation until I ask for why. Some staff seems do not respect rewards club members, and they put more value ANA millage culub member as a guest.

Room cleaness.: room for 17-18 Jan, and room for 18-19 Jan, I found big scratch made by other customers on the wall

Staff: for stay at 18-19 Jan, upon check in staff forgot to give me breakfast coupon.

Greeting card in the room (18-19 Jan), My name was spelled wrongly.

Although, there ere may good points.

Posted byHotelStaff
24 January 2015
Thank you very much for your stay with us. I am very sorry and apologize sincerely that some annoyance are there during your stay. I informed your disconfortment to the related department and staffs. As you comment, we will improve and take efforts to make our service better. We are heartily looking forward your sooner stay, Best regards Front Manager Shin'ichi Uchibayashi
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12 January 2015

全球统一的标准,非常舒适的睡眠体验。 前台的员工非常热情, 房间大小适中。

非要鸡蛋里面挑骨头,因为我是外国游客,不懂日语。 唯一能说的是英文,在沟通上多少有些不便,是否可以招募会讲中文的员工。


Posted byHotelStaff
14 January 2015
谢谢你住在全日空皇冠假日酒店千岁。 我们将期待您再次。 kimiaki wakaki Front maneger Crowne Plaza ANA CHITOSE
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ANA Crowne Plaza


07 January 2015

Room is bigger than normal guest room in Japan, and the selection of variety of breakfast is just way more than the others. Its just decent!

Posted byHotelStaff
10 January 2015
Thank you very much for your staying with us. We highly appreciate your kind words which will be improve our service. We do hope that we will meet and serve you sooner. Best regards Shinichi Uchibayashi Manager ANA CROWNE PLAZA HOTEL CHITOSE
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Fantastic stay


21 December 2014


Super value for money the ANA Crowne Plaza was great for a European needing accommodation in the area. This is a first class modern and comfortable hotel. The staff were very attentive and the hotel laundry service the best I have ever experienced.

Posted byHotelStaff
23 December 2014
Thank You for staying our hotel. We hope to see you again in the near future. 若木公明 Kimiaki Wakaki フロント アシスタント マネージャー Front Asistant Manager
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