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Rated 3.8 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by The staff at this location rocks! Henry,Rita, Andrew and Julia make your stay very pleasant 28 February 2014
Rated 5.0 out of 5.0 by Large room, great service. Great location for our club event. Excellent service from the staff. Wonderful cooperation and help with all our activities. 26 February 2014
Rated 4.0 out of 5.0 by good enough The staff was friendly, but not very helpful. They got my reservation mixed up with my co-worker. The phone in the room did not work. I asked them to fix it but it did not work for all 4 nights I stayed there. I have stayed here several times for work, but this was definitely the most disappointing visit I have had. 24 February 2014
Rated 5.0 out of 5.0 by Everything was just Great I had a relaxing time after my training. My room was very comfortable and the service was right there. 19 February 2014
Rated 3.0 out of 5.0 by Room 1016, spacious and noisy. Late arrival and was upgraded to a suite room 1016. Very elegant and spacious with large windows and large tub. Unfortunately, the queen bed is right next to a service elevator or another electric motor that cycled loudly throughout the night. Restful sleep was not possible. The last thing a guest wants to do is pack up and ask for a different room at 1am. Crowne Plaza, the nice upgrade was overshadowed by the racket. 14 February 2014
Rated 2.0 out of 5.0 by Hotel needs updating Rooms are run down & outdated. HVAC unit was very loud and TV (Direct TV) was not working properly. The bed / bedding was uncomfortable. 08 February 2014
Rated 5.0 out of 5.0 by Upgrade from a Holiday Inn I was too far away from my conference site, so I had to move hotels; and boy did I get an upgrade! Awesome :-) 03 February 2014
Rated 5.0 out of 5.0 by What a Staff !!! I was in Houston for the Texas Basket Weavers Association Retreat and stayed here at Brookhollow. All was well, but I must comment on the staff. They went out of their way to help make my stay a great one. The service is above and beyond. Thank you 31 January 2014
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