Crowne Plaza Houston Galleria Area

Hotel Front Desk: 1-713-6802222

Hotel Fax: 1-713-6802223

Hotel Email: info@cpgalleria.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
George Bush Intercontinental Airport (IAH)

- Distance from hotel: 22.5 MI/ 36.21 KM North East l

- Merge onto Hardy Toll Rd Keep right at the fork, follow signs for I-610 W and merge onto I-610 W Take exit 11A to merge onto I-10 W toward San Antonio Exit Silber Road and use turn around under the bridge Destination will be on your right

Houston Hobby Airport (HOU)

- Distance from hotel: 20.6 MI/ 33.15 KM South East l

- Take Airport Blvd West Merge onto 288 North Merge onto 610 West Take 610 and onto I-10 W toward San Antonio Exit Silber Road and use the turn around under the bridge Destination will be on your right

Train
Amtrak train station

-Distance from hotel: 7.2 MI/ 11.59 KM East

- Head North to I-10 W via the ramp to San Antonio Take exit 761A toward Chimney Rock Rd/Wirt Rd Merge onto Interstate 10 Frontage Rd W Sharp left onto Interstate 10 Frontage Rd E Take the ramp on the left onto I-10 E

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Valet parking is $10 per day for guests.

Print Hotel Fact Sheet

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Hotel Highlights

We are a full service hotel with 12,000 sq. ft. of meeting space. We have 207 sleeping rooms which include 29 King suites, 2 Presidential suites & 11 ADA compliant rooms. We are located in the Houston Galleria Market. Enjoy our heated outdoor pool, complimentary gazebos, fire pit, business center, workout facility, free parking, restaurant with guest room dining and full service bar.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 285 reviews
93%
Recommend This Property
Read All Reviews

Ratings Breakdown

285reviews

  • 5 Stars
    200
  • 4 Stars
    51
  • 3 Stars
    19
  • 2 Stars
    8
  • 1 Stars
    7

Staff

By

02 March 2015

platinumelite

The staff is great! I have been a frequent guest and they have always recognized me and referenced specific items of preference each time I return.

The value item is hit or miss - the location is a little higher than the average in the area. Some of the additional benefits that make up for that are the free parking and the lounge (which some of the other Houston Crowne's don't have).

I marked sleep quality high because I don't have any issues sleeping at this location, however, a few of my colleagues have mentioned that the highway side of the building does bother them. So if you are a light sleeper that is something to keep in mind and possibly request not being on that side (again the staff is great and I am sure they would be happy to work with you!)

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Management was Unprofesional

By

26 February 2015

Asst manager accused me of lying and did not honor group rate after I spoke with the front desk a week prior to arriving. I left two messages for the group dept and never received a return phone call.

Posted by HotelStaff
01 March 2015
Dear MMills2015, Thank you for your comments about your stay at my hotel. I am sorry you did not enjoy it. But through your feedback, we are able to focus on things that we can improve upon. Should your travels bring you back to Houston, I hope that you will give us the opportunity to show you that we can do better. Thank you again for your feedback.
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Wifi...

By

26 February 2015

platinumelite

WIFI is free and easily accessed, however during my 4 night stay I was not able to collect mail nor access internet.

Posted by HotelStaff
27 February 2015
Dear Philly-Whilly, Thank you for your review. We apologize that our wifi network did not work properly on your stay. We have been going through some upgrades lately and that is one aspect we are definitely working on. We appreciate your feedback. We hope you come back and see us again. We would love to see you. Sincerely Guest Services Team
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Comfortable bed and great service

By

25 February 2015

club

My overall stay was one of the best I have had in the city of Houston.

Posted by HotelStaff
26 February 2015
Dear Gin4, Thank you for your review. We are ecstatic to hear that your stay was so remarkable. We would love to see you again, we hope you come by to see us soon. Sincerely, Guest Services Team
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