Crowne Plaza Houston Galleria Area

Hotel Front Desk: 1-713-6802222

Hotel Fax: 1-713-6802223

Hotel Email: info@cpgalleria.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
George Bush Intercontinental Airport (IAH)

- Distance from hotel: 22.5 MI/ 36.21 KM North East l

- Merge onto Hardy Toll Rd Keep right at the fork, follow signs for I-610 W and merge onto I-610 W Take exit 11A to merge onto I-10 W toward San Antonio Exit Silber Road and use turn around under the bridge Destination will be on your right

Houston Hobby Airport (HOU)

- Distance from hotel: 20.6 MI/ 33.15 KM South East l

- Take Airport Blvd West Merge onto 288 North Merge onto 610 West Take 610 and onto I-10 W toward San Antonio Exit Silber Road and use the turn around under the bridge Destination will be on your right

Train
Amtrak train station

-Distance from hotel: 7.2 MI/ 11.59 KM East

- Head North to I-10 W via the ramp to San Antonio Take exit 761A toward Chimney Rock Rd/Wirt Rd Merge onto Interstate 10 Frontage Rd W Sharp left onto Interstate 10 Frontage Rd E Take the ramp on the left onto I-10 E

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Valet parking is $10 per day for guests.

Print Hotel Fact Sheet

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Hotel Highlights

We are a full service hotel with 12,000 sq. ft. of meeting space. We have 207 sleeping rooms which include 29 King suites, 2 Presidential suites & 11 ADA compliant rooms. We are located in the Houston Galleria Market. Enjoy our heated outdoor pool, complimentary gazebos, fire pit, business center, workout facility, free parking, restaurant with guest room dining and full service bar.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 246 reviews
94%
Recommend This Property
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Ratings Breakdown

246reviews

  • 5 Stars
    172
  • 4 Stars
    44
  • 3 Stars
    17
  • 2 Stars
    7
  • 1 Stars
    6

Nice Staff and great service.

By

25 December 2014

Overall was a very nice stay. Everything was in order. The room was kept clean and the staff never bothered me at all about cleaning. Example: come in while using the room. Also enjoyed the happy hour from 5-8pm on the 6th floor of the Hotel. Very nice atmosphere and enjoyed the Gym on the second floor.

Posted byHotelStaff
25 December 2014
Dear Frenchy60, Thank you for your review. We are so glad your stay was so enjoyable. We hope you come back and see us on your next visit to Houston. We would love to see you again. Sincerely Guest Services Team
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Comodo y bien ubicado

By

18 December 2014

club

El estacionamiento muy amplio, fácil acceso y cómodo. La habitación excelente con cama y almohadas que permiten un descanso por encima de otros hoteles.

El único punto que no me acabo de agradar fue que el servicio buffet de desayuno indican termina a las 11:00 hrs en fin de semana y mi esposa y yo bajamos a la 10:30, ya no tenían de todo, las mesas sucias y sin recoger y la solicitud de café y jugo fue muy lenta ya que, nos indicó el personal, no había tasas ni vasos limpios.

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Very Nice

By

18 December 2014

club

Nice clean rooms, good price. Hotel lobby and bar area were nice and relaxing.

Posted byHotelStaff
22 December 2014
Dear teapot40, Thank you for your review. We are glad you enjoyed your stay at our hotel and hope you choose to stay with us on your next visit to Houston. Sincerely Guest Services Team
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Dissappointing

By

18 December 2014

Certainly this hotel has modern, comfortable rooms and it is conveniently located - although it is quite some way from the Galleria. However, I found there to be some serious housekeeping and staff issues. On 3 days my room was not serviced despite specific requests both to housekeeping and the front desk for it to be cleaned. On the days it was cleaned several items were not replaced. The front desk staff were not especially friendly or helpful and gave no recognition for for being a IHG Platinum Ambassador member. Just did not get the feeling I was a welcome guest.

Posted byHotelStaff
22 December 2014
Dear indo5555, Thank you for your review. We sincerely apologize that your stay did go well. We strive for the best service and it is disappointing to hear that your requests were not taken care of. I would also personally like to apologize that you did not feel recognized. We take pride in how we treat our loyal members and it disappoints me to hear that you weren't recognized as being a Platinum member. Next time you are in town please do not hesitate to reach out to me personally. My email address is mbrockett@cpgalleria.com Sincerely Mark Brockett Front Office Manager
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