Crowne Plaza Houston - Near Sugar Land

Hotel Front Desk: 1-713-9950123

Hotel Fax: 1-713-7790703

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


-Distance from hotel: 13 MI/ 20.92 KM South West

- Take US 59 South (Victoria). Exist So. Gessner to access road. Drive thru two traffic lights to hotel.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-parking only. Parking is free.

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Hotel Highlights

Our hotel highlights include our Sierra Grille, pet friendly, a full service conference facility, lounge, room service, indoor pool, whirlpool, exercise facility, free business center, laundry machines, and dry cleaning.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 202 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



25 November 2014

No water upon arriving, yet no one bothered to tell me. When I asked, it had been out for an hour or so. This morning when I went to shower, a brown water emerged. After letting the water run for a bit, it cleared up. However, there was ZERO hot water and I got to spend my Monday having not showered. I asked to talk to a manager when I checked out at 7:20 and no one was there. Of course, one was supposed to call me, and you guessed it, never heard from anyone. Thanks for helping my eliminate a hotel from my places to stay.

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Poor Choice for Crowne Plaza


22 November 2014


This hotel does not stand for Crowne Plaza that I have stayed elsewhere.

Posted byHotelStaff
24 November 2014
Thank you for taking the time to share your review with us. We apologize that your stay was less than satisfactory. Comments such as yours allow us to improve our internal operations. Given another chance I'm confident your stay will be much more enjoyable. We hope to have the opportunity to serve you in the near future. Front Office Manager Kareem S.
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Great Service in all areas


18 November 2014


It was an excellent location for my needs. Two restaurants next door plus the hotel restaurant, makes it more convenient. Great place to stay. This is the hotel where I will stay every time I visit Houston. The staff was excellent. Very comfortable rooms.

Posted byHotelStaff
24 November 2014
Thank you for sharing your feedback with us. We are proud of our team members and your comments will certainly bring a smile to their faces. We look forward to seeing you on your next visit to the Crowne Plaza Suites Houston near Sugar Land. Front Office Manager Kareem S.
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Pleasantly surprised!!!


16 November 2014


I was extremely pleased at the professional attentiveness of the hotel staff particularly AJ, the assistant manager. He was absolutely awesome! He ensured that my stay was extremely pleasant. I'd initially reserved a room in the Galleria but my stay here was so great I'd gladly stay in Sugar land again!!!

Posted byHotelStaff
24 November 2014
Way to go A.J.! Thank you for sharing such kind comments. We are happy you received such great service that you deserve and expect. We hope to see you again on your next visit Front Office Manager Kareem S.
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