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Rated 4.1 out of 5 by 88 reviewers.
Rated 3.0 out of 5.0 by bathroom The faucet was broken and hot water not enough in the bathroom 26 July 2014
Rated 4.0 out of 5.0 by Crown Plaza Standard I have come to expect a certain level of quality with this chain, and am always happy to stay there. The staff was spectacularly helpful. The location is not great as far as convenience, but much of that is alleviated by the availability of the hotel shuttle to Taksim Square. I did feel that the hotel bar was a bit expensive. 23 July 2014
Rated 2.0 out of 5.0 by A picture of the CP Harbiye The absolute most important thing to get right in a hotel, apart from the guest's personal safety, is a good nights sleep. Where a hotel cannot deliver this because its designers ignore proper sound insulation then that hotel is not worth staying at. This is the case with the Crowne Plaza Harbiye. Also it is expected of a brand like Crowne Plaza that the hotel will be in a good part of town. The CP Harbiye is on a poor street that has a concentration of back street car repair shops and thererfore the street has a lot of beat up vehicles parked here, there and everywhere, there are no side walks, there are several poorly maintained properties some of which have been demolished leaving just an open space for rubbish, rubble 17 July 2014
Rated 3.0 out of 5.0 by Front Desk I have asked for a quite room. they gave me 3 rd floor. nothing in the room with noise of construction in the back. I went to front desk and asked them to change my room. they gave me 7 th floor and room was nicer and had everything in it even bowl of fruit , cookie , tooth brush, tooth past and a lot more which they were not in the first room. why I have to go throe all this to get what I paid for? I have asked front desk two times to use the phone they almost refused . your house keeper, drivers and the person who gave info for the tourist and places were very nice. your breakfast bar was not too great, 11 July 2014
Rated 3.0 out of 5.0 by Poor service, noisy rooms The hotel has two main problems: noisy rooms and poor service/staff. About low level of protection from street noise - it's hard to sleep when you have garbage collection car coming at 1am, and nearby mosque operational already at 5am. I´ve stayed in this hotel several times because of the location, and I´m not very pleased with the personnel at the reception. Sometimes they forget to include your IHG card, frequently lose emails with payment guarantees, and last time when I arrived at midnight, they messed up with rooms and it took them 1 hours just to bring additional bed sheets for my kid. Nothing comparing to Crown Plaza hotels in other countries. 03 July 2014
Rated 3.0 out of 5.0 Customer Service Manager DHL Yemen i have mentioned in my rating everything i was having issue with room cleaning they never change the bed sheet i dont remember they have hooverd the floor i am not sure no one has cleaened the furniture 03 July 2014
Rated 4.0 out of 5.0 by Good hotel but incompetent front desk staff Good hotel but incompetent front desk staff. Lady at the front desk very arrogant. 30 June 2014
Rated 4.0 out of 5.0 by excellent staff Although the hotel was not in the best possible environment the staffs was very friendly and helpful. The room are specious but the view is not the best. I had a very good night rest; The room had a very nice bathroom that make me start the day refreshed. Overall a very good hotel for business visits 29 June 2014
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