Rated 4.3 out of 5 by 61
Rated 3.0 out of 5.0 by CaptainJoe Overpriced
Pet $75, Microwave $25, Refrigerator $25, no complementary breakfast. It's a nice place but there are lots of nice hotels that offer more value for your money.
06 December 2013
Rated 5.0 out of 5.0 by MBVA Excellent!
May be one of the nicest places I've stayed in a long time. Beautiful hotel, nice rooms, and absolutely wonderful staff. I will be returning to this hotel on my next trip to JAX.
02 December 2013
Rated 5.0 out of 5.0 by mpgary comfortablygracious
Excellent service and accommodations. Would recommend
08 November 2013
Rated 1.0 out of 5.0 by KevinC1 One night stay close to the airport
I came late to the hotel after midnight from a delayed flight.
The room was nice, but I was not able to connect to the internet, even though I was provided a passcode.
The bath drain was clogged,
The phone in the room did not work, so I could not call for anyone to fix the problem or complain.
Since it was so late, and I intended to stay only for one night, I did not even bother to notify anyone, only let the receptionist know in the morning. Hopefully, they will fix these issues for the next customers.
There is a variety of hotels near the airport. Probably I will choose another one next time.
05 November 2013
Rated 4.0 out of 5.0 by madamimadam Almost perfect
The hotel is beautiful and the rooms are clean and comfortable.
We had lunch in the lounge. Food was very good. The bartender, Keith, was friendly and efficient. He made us feel very welcome and went above and beyond. I wish I could say the same about the young lady that waited on me in the lounge at dinner time. While I understand she was working alone in the lounge, I think her service skills could be improved. I waited an unusually long time to get waited on, but finally got her attention. When my food arrived I had to wait approximately 10 minutes to get silverware, a napkin and a beverage. I was very disappointed since we had such excellent service at the same place earlier in the day.
This experience will not discourage me from staying there again, but I thought that my experience should be noted.
16 October 2013
Rated 3.0 out of 5.0 by STS27 OK Hotel
The lobby, restaurant, and meeting rooms were very nice. The food was good for lunch and breakfast and the staff were very friendly.
Upon first arrival, the hotel room itself smelled very perfumed and was strong. Room and bath room was clean.
In tower 1, with a room facing main road outside hotel, it is slightly noisy during busy traffic hours. But was not a large distraction at night.
12 October 2013
Rated 5.0 out of 5.0 by md1970 Great Reunion!
Our room was clean & comfortable & quiet. Our meeting rooms were private & comfortable. ALL the staff I encountered were friendly & professional. Thank you !
26 September 2013
Rated 5.0 out of 5.0 by Nan23 Comfortable and Convenient
The hotel is very easy and convenient to get to from Rt. 95. Very lovely lobby and indoor/outdoor pool area. Very lovely restaurant, but a little pricey. If menu choices were a little lower in price, it would be used more. All hotel staff are very nice, courteous and knowledgeable. Rooms were clean and spacious.
23 September 2013