Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.


-Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln


Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

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Hotel Highlights

IHG's downtown Jacksonville property, located on the Riverwalk. Close to Everbank Field, Jacksonville Landing, downtown business district. 2 onsite restaurants and lounges. Outdoor pool. Free WiFi.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 536 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent Hotel!


26 February 2015


The location is perfect! The staff are amazing! Loved the renovations!

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Sales Director


26 February 2015


Love the Location the Staff was Great...The Bed was Great Pillows Great.
The Pool needed alot of work on the Deck..

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Poor Experience in Jacksonville


26 February 2015

I have never stayed at a Crowne Plaza before. This hotel was the host hotel for the event that I was attending. I received a call several days before my arrival stating by some computer glitch I had two reservations. I understand no problem these things happen. I decided to call the day before my arrival to confirm my appointment. Jordan answered the phone I found him to rude, arrogant and curt. He never cleared up my rate inquiry and basically talked in circles when I asked him any questions. It was my hope that this was an isolated incident and not a sign of things to come. No such luck he was at the desk upon my arrival to check me him. He gave me Round 2 of his discourteous behavior. Someone somewhere else may find it cute and I am sure to Jordan it is acceptable and entertaining but after traveling for over 6 hours and getting lost due to construction I did not. I asked again about my rate and I was again ignored. Instead he rushed me through the check in process. I am a frequent traveler so I understand the process but rarely with IHG. I was too exhausted to argue the point. After trekking from a security free parking lot to my room I find out that my key does not work. I called down to the front desk from the hallway phone only for Jordan to answer and advise that I come back down. I go back down hauling a cart full of my personal belongings of several bags. I was ecstatic by then. Marie was the bright spot in the situation. She replaced my key and allowed me to vent. I declared at that point that I will continue to earn Rewards and Honors from this point onward. You brag about your renovations but why were the drapes in my room dirty and paint from the remodeling on the carpet?

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Very good experience but ...


26 February 2015

Hotel has a bright light shining on the outside of the building, and shades that don't quite fit. You do the math. Hotel was recently renovated, and they did a good job, but the bath mat was torn up. A previous guest left her shoes in the closet but these apparently weren't spotted by housekeeping when they cleaned.

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