Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email: crowne@crowneplazajakarta.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Soekarno Hatta International Airport (CGK)

- Distance from hotel: 18.64 MI/ 30 KM East l

- Please take Prof Sedyatmo toll way which is connected to inner city toll way heading toward city center and get off at Semanggi Interchange Exit

Train
sudirma station
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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 77 reviews
64%
Recommend This Property
Read All Reviews

Ratings Breakdown

77reviews

  • 5 Stars
    11
  • 4 Stars
    28
  • 3 Stars
    17
  • 2 Stars
    14
  • 1 Stars
    7

床铺舒适,服务好

By

January 27, 2015

club

地段好,周边有商场

工作人员服务态度友好

床铺舒适,
房间卫生好,噪音小

卫生间毛巾旧
筷子卫生不行
自助餐选择少
晚餐和早餐差别小

Posted byHotelStaff
January 28, 2015
Dear QHenry, Thank you for staying at Crowne Plaza Jakarta and taking the time to share comment of your recent stay. I am happy that you are pleased with our hotel's location as well as the staff friendly attitude. As for buffet selection, please note that we have serving standard for buffet to meet, however have tried to vary the selections as much as possible to include local items. In the mean time, I have addressed your comment regarding old bathroom towels to our Housekeeping for immediate improvement. Rest asssured we are constantly looking for ways to improve upon guest experience and welcome valuable comments. Again, thank you for choosing Crowne Plaza Jakarta, We look forward to your next stay. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Some significant wear and tear

By

January 19, 2015

platinumelite

While staff is super friendly and helpful at this hotel, rooms are quite "used" and show some significant wear and tear. There is no swimming pool and gym.

The aircon in my room was hard to adjust. The hotel seems pricy for what it offers.

Posted byHotelStaff
January 21, 2015
Dear Norbs, Thank you for taking the time to post your comment of our property and also for complimenting our staff service. I was sorry that your stay did not meet your expectation particularly in regards to our room condition. As part of our initiatives to reduce energy usage, our guest room's air-conditioning has been set on a default temperature yet I have requested our Engineering Dept to check to ensure that it is set at the correct temperature. For a better guest experience, our swimming pool and fitness center are closed for renovation however, we have a temporary fitness facility equipped with essential fitness equipment and you may request our Concierge for alternative swimming arrangement. Your comment is such a great input for us to continually review and monitor our products and service. Thank you for staying at Crowne Plaza Jakarta. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact our Manager on Duty. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Excellent service

By

January 19, 2015

Excellent service. All staff were helpful and knowledgeable. Room was spacious and thoughtfully put together. Food was great too.

Posted byHotelStaff
January 21, 2015
Dear Anonymous, Thank you for your 5 stars review. We are delighted to know that you enjoy your stay and also compliment our staff's service. Your comment truly motivate us to constantly improve our level of services so that we can exceed our guests expectation and also provide memorable experiences. We appreciate your review and look forward to welcome you back in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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The Week Before Christmas at Crowne

By

January 03, 2015

club

Overall, quiet, friendly, attentive, and enjoyable..

Posted byHotelStaff
January 05, 2015
Dear Arhur, Thank you for your 5 stars review. We are delighted to know that you enjoyed your stay and overall services. Your comments truly motivate us to constantly improve our level of services so that we can exceed our guests expectation and also provide memorable experiences. We appreciate your review and look forward to welcome you back in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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