Crowne Plaza Jerusalem

Hotel Front Desk: 972-2-6588888

Hotel Fax: 972-2-6588849

Hotel Email: jm_gmsec@hiil.co.il

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Ben Gurion ( TLV) (TLV)

- Distance from hotel: 24.85 MI/ 40 KM East l

- Take hwy no 1 towards Jerusalem, hotel is located at the city entrance.

Train
Jerusalem Light Rail

-Distance from hotel: 1.24 MI/ 2 KM North

- information through concierge desk

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Parking is usually restricted to registered guests. Parking fee is $10.00 per day.

Print Hotel Fact Sheet

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Hotel Highlights

Visit the nearby Mahane Yehuda Market where wide alleys present the local produce together with designer boutique shops "gourmet junk food" gifts shops, jewelry shops and positive energy at best.
Quick Information

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 75 reviews
62%
Recommend This Property
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Ratings Breakdown

75reviews

  • 5 Stars
    17
  • 4 Stars
    22
  • 3 Stars
    15
  • 2 Stars
    12
  • 1 Stars
    9

Person A

By

December 21, 2014

platinumelite

the rooms are very nice nad the veiw is amazing. Most of the front desk people were very helpful. However some of the other staff were not so nice.

Posted byHotelStaff
December 28, 2014
Dear Guest I am very happy that we were able to provide you with relaxing holiday at the Crowne Plaza Jerusalem. Thank you so much for taking the time to provide us with your feedback on your stay. Please let me know if you can visit us again. We would be delighted to have you all back!
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hotel dated, needs a refurb carpets in room gruby.not very clean....

By

December 21, 2014

great location in centre of Jerusalem. stunning views. beds comfortable. we had trouble with the showers not working properly. hotel management tried to repair on three occasions to no avail.
hotel is now looking very tired and is in of complete refurb carpets grubby and needs replacing.

Posted byHotelStaff
December 28, 2014
Dear Guest Thank you for your review . We will look into your points raised as through your comments we can improve our operation and detect the areas that need further upgrade and training, as our primary goal is to ensure that our guests are always content with the services they receive at our Hotel. We are disappointed to hear you were not satisfied and we didn't meet your expectations during your stay. We truly value your comments and assure you that we take these matters seriously, and are always striving to provide the best quality of service which represents our brand. Hopefully in the future you do allow us the opportunity to redeem ourselves and as such, please do not hesitate to contact us at the hotel should you decide to do so and I will do my best to ensure that you receive a truly memorable stay at Crowne Plaza Jerusalem.
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Superior view

By

December 12, 2014

club

Hotel is located by the entrance to the city, and with the Trams running along Rehov Jaffo, it is easy access to downtown and the Old City.

Posted byHotelStaff
December 16, 2014
Dear Guest Thank you for your recent review following your stay with us. We are glad to hear that we meet your expectations and that you enjoyed our nice hotel, It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Jerusalem. Respectfully!!! Akram Khweis Guest Relations Manager.
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wORST AF ALL 9 IHG PROPERTIES WE STAYED IN THIS YEAR

By

December 05, 2014

platinumelite

AS I STATED ABOVE, THIS PROPERTY WAS THE WORST WE HAVE STAYED IN . FROM THE UNFRIENDLY CHECK-IN TO THE RUDE AND UNHELFUL BAR TENDER EVERYTHING WAS CONSISTENLY POOR. I'M NOT SURE MEMBER SATUS WAS RECOGNIZED. WE CERTAINLLY DIDN'T GET A ROOM UPGRADE OR BOTTLES OF WATER

Posted byHotelStaff
December 08, 2014
Dear Guest Thank you for your review . We will look into your points raised as through your comments we can improve our operation and detect the areas that need further upgrade and training, as our primary goal is to ensure that our guests are always content with the services they receive at our hotel. We are disappointed to hear you were not satisfied and we didn't meet your expectations during your stay. We truly value your comments and assure you that we take these matters seriously, and are always striving to provide the best quality of service which represents our brand. Hopefully in the future you do allow us the opportunity to redeem ourselves and as such, please do not hesitate to contact us at the hotel should you decide to do so and I will do my best to ensure that you receive a truly memorable stay at Crowne Plaza Jerusalem. Akram Khweis Guest Relations Manager
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