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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.6

based on 594 reviews
88%
Recommend This Property

Ratings Breakdown

594reviews

  • 5 Stars
    411
  • 4 Stars
    128
  • 3 Stars
    36
  • 2 Stars
    12
  • 1 Stars
    7

工作人员服务不错

By

23 April 2016

club

本来一直以为皇冠是4星的,但这家是5星,整体感觉不错,和其他地方的皇冠相比,各方面(地理位置,硬件设施,服务品质)明显要好。如果下次有机会来济南,还会考虑入住。

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服务好

By

22 April 2016

club

1、1楼大厅略显小气;
2、酒店环境较好;
3、服务很好;
4、早餐一般;
5、早餐服务人员配置跟不上服务人群数;

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济南贵和皇冠假日酒店体验

By

22 April 2016

platinumelite

一直以来出差都住IHG集团的酒店,在国内的皇冠假日来说济南皇冠的服务一如既往的好,早餐的品种比某些地方的洲际品种更多,品质也不错,行政酒廊的HAPPY HOUR时间有点早,时间能更长点更好

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服务总体很不错

By

21 April 2016

platinumelite

酒店设施一流,地理位置一流, 环境一流。
服务周到, 尽职尽责。

健身房设备完善,游泳池不错。

一直不明白为何对VIP没有complimentary的早餐。

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舒爽

By

21 April 2016

club

干净整洁,大方,这次入住感觉很满意,床很舒服,卫生间,更衣室很明朗干净。酒店人员服务大方。酒店周围很方便。

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房间舒适、服务质量高、水准高

By

20 April 2016

club

床铺舒适、各个细节都做的非常到位,电视很大很清晰、有韩国、日本、美国等多个国外电视台。符合五星级酒店的称号,整体环境、设施和服务都非常到位。值得下次再去!

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整体不错

By

20 April 2016

谢谢升级!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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装修很不错,安静舒适

By

19 April 2016

装修是我见过皇冠比较好的,位置也在市中心,吃饭购物都很方便。旁边还有趵突泉和泉城广场,休闲放松很容易。

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济南市中心

By

19 April 2016

club

地理位置很好。服务很周到,尤其是会员会有很多优惠服务。周围有成熟的商场。吃饭,游玩的地方都很方便。打车也很方便。下次还会入住。

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舒心之旅

By

19 April 2016

房间舒适 环境优美 房型很大 服务质量很好 楼层高 按照预定要求给安排的房间很好 房间整体比较豪华舒心。

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问卷太长

By

18 April 2016

酒店服务整体比较满意,但是这份问卷太长,到后面已经没有耐心再认真回答,希望设计问卷调查的时候,着重要了解的内容,简单明了,太多问题有些已经有所重复,反而达不到预期效果。

Posted byHotelStaff
21 April 2016
尊敬的客人, 感谢您入住济南贵和皇冠假日酒店,并与我们分享入住体验!我们非常高兴此次入住您对酒店的服务比较满意,您的认可对我们是最大的鼓励。再次感谢您的点评,我们诚挚的欢迎您的再次光临!
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房间干净整洁

By

18 April 2016

club

房间干净整洁,隔音效果不错,地理位置优越,设施完善,服务人员热情友好。希望能增加早餐菜品。电视频道也偏少。网速很好。

Posted byHotelStaff
21 April 2016
尊敬的客人,感谢您入住济南贵和皇冠假日酒店,并与我们分享入住体验!感谢您对酒店整洁的客房和服务人员的赞美,您的认可是对我们最大的鼓励。关于您提及的电视频道偏少的问题和增加早餐品种的意见,我们高度重视,酒店将查看其他五星级酒店电视节目单,早餐增加济南当地特色食品。再次感谢您的意见,我们诚挚的欢迎您的下次光临!
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