Crowne Plaza Kansas City Downtown

Hotel Front Desk: 1-816-4746664

Hotel Fax: 1-816-4740424

Hotel Email: sales@cpkansascity.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 19.4 MI/ 31.22 KM North l

- Go SW on LP COOKINGHAM DR toward INTERNATIONAL CIR.Enter next roundabout and exit onto LP COOKINGHAM DR.Merge onto I 29 S toward KANSAS CITY.Merge onto US 169 S toward KANSAS CITY DOWNTOWN.LEFT onto W 12TH ST.Turn RIGHT onto WYANDOTTE ST.Hotel on left.

Train
Union Station

-Distance from hotel: 1 MI/ 1.61 KM North

- Head SW on W Pershing Road. Turn Right on W Pennway, which turns into Broadway, Turn Right on 14th Street. Hotel is on right.

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- Car Parking Available

- Self-Parking Fee: 17.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- The hotel parking garage is on-site with a $17 nightly charge that comes with unlimited in-and-out privileges. We also offer valet parking at a charge of $20 per night. Parking rates are subject to change.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 348 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

348reviews

  • 5 Stars
    178
  • 4 Stars
    79
  • 3 Stars
    40
  • 2 Stars
    29
  • 1 Stars
    22

great room great service

By

2015 四月 20

club

I will definitely be using Crowne Plaza again, the service was great, my room was clean and it was a close to the convention center

Posted by HotelStaff
2015 四月 22
Dear Kime123, Thank you for choosing Crowne Plaza Kansas City Downtown and for your great review. Your feedback is very important to us. We are thrilled to learn you had such a pleasant stay and enjoyed our exceptional service; this is exactly what we strive for. It brings us to great joy to read reviews like yours. Please make our property your home in KC! Thank you again for staying with us and please let us know next time you will be visiting, we would love to have the opportunity to welcome you back. Warm regards, Ashley Blair Guest Services
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Nice stay

By

2015 四月 19

Nice stay in suite room. Lounge access and staff were wonderful. Service was good. Could improve on plumbing and heating units - some noise encountered. Internet speed could be more stable. Other than that, nice stay overall for 4 nights on business.

Posted by HotelStaff
2015 四月 20
Dear arie72, Thank you for choosing Crowne Plaza Kansas City Downtown and for your great review. Your feedback is very important to us. We are thrilled to learn you had a pleasant stay with us. We are pleased to learn you enjoyed the comforts and space in your suite, in addition to the lounge access and wonderful staff. Should you wish to release your room number, feel free to email me at ablair@cpkansascity.com I will certainly follow up with our maintenance team to have the plumbing and heating checked. We apologize for the inconvenience due to the noise you encountered. Thank you again for staying with us and please let us know next time you will be visiting, we would love to have the opportunity to welcome you back.
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Decent Room but Great Staff

By

2015 四月 19

club

Convenient downtown location with easy access to the convention center and Power and Light District. Shuttle van was convenient and I was able to visit restaurants by Union Station & the N e g r o Leagues Baseball Museum with it. Only things I thought needed improvement were (1) the air/heat unit where the fan could run continuously instead of cycling and cycling on and off; and (2) more attention to detail in room cleaning. There was a lot of dust on furniture and on lamp shades as if it hadn't been attended to in quite a while. The entire staff was very friendly and helpful and were quite accommodating in my room location request. Not as "snazzy" as the local competition but probably a whole lot less expensive.

Posted by HotelStaff
2015 四月 21
Dear JuanATravel, Thank you for taking the time to review the Crowne Plaza Kansas City Downtown. I was delighted to learn that you enjoyed your stay with us. We strive to exceed all of our guest expectations. I have passed you your kind remarks our staff - they are all developing an excellent reputation for customer service. On another note, I want to apologize for your experience with the HVAC Unit and the attention to details in regards to the cleanliness of your room. This falls short of the standards we set for ourselves. I have followed up with my team regarding this. I sincerely hope we have the opportunity to host you again in the near future. At your service, Ashley Blair Guest Services
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Great hotel in KC

By

2015 四月 17

platinumelite

I loved the Crowne Plaza KC. The room was great and it is so close to the convention center that it was very convenient. The shuttle was great to get to any downtown location.

Posted by HotelStaff
2015 四月 20
Dear Chris145, Thank you for staying with us at the Crowne Plaza Kansas CIty Downtown. I am so pleased to read you had a great stay and found our location and shuttle service to be so convenient. Should your travels bring you to the Kansas City area again, we would love to have you as our guest again. Sincerely, Ashley Blair Guest Services
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We are excited to announce that this property completed an extensive renovation to the parking deck elevator system on 04/01/2014. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation that mention "elevator(s)". IHG has not in any way considered the rating of individual reviews. All reviews were removed that mentioned "elevator(s)" prior to the date listed above to ensure that our guests have the mostt up-to-date, unbiased reviews from real guests who have completed a stay at our property.