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Rated 4.5 out of 5 by 267 reviewers.
Rated 4.0 out of 5.0 by Decent property near the airport The staff was nice and the room was comfortable. Two complaints - terrible lighting in the bathroom and I was unable (even with help from the IT assistance line) to access wifi at all. 21 August 2014
Rated 5.0 out of 5.0 by Great stay! The staff at the hotel are great! My wife and I, traveled to New Orleans with our baby. The staff took great care of us and treated us like royalty. The rooms were clean and near the highway for easy access to all the venues. As a platinum member and a person that travels often, I highly recommend staying at this Crowne Plaza while in New Orleans. 20 August 2014
Rated 5.0 out of 5.0 Friendly, Professional and courteous staff This is my second stay at this hotel will definitely stay here again, well worth the money what more can I say Thanks to all staff 18 August 2014
Rated 5.0 out of 5.0 by top notch service from the staff The rooms were very comfortable and clean, as expected, but the staff went above and beyond to make sure everything was okay. They really made you feel welcome because everyone said hello in the hallways and lobby. I wasn't interested in going downtown, so the airport location was perfect for my business trip. 18 August 2014
Rated 5.0 out of 5.0 by Great Service and Early Breakfast Buffet!!! I was extremely impressed with this hotel. The staff was very knowledgeable and friendly. I was SO excited to be able to partake of the breakfast buffet before 6AM. It was nice to be able to get to the airport before 6:30 having already enjoyed a delicious hot breakfast and coffee. 18 August 2014
Rated 1.0 out of 5.0 by Never again! This hotel was such a disappointment. The best I can say is that the AC worked well. The decor was hideous. The halls were hot, damp, noisy and difficult the navigate - even with a map.There was a used band-aid next to the bed!! I would never stay here again nor would I recommend it to anyone else. This was definitely NOT what I had come to expect as Crowne Plaza quality 14 August 2014
Rated 4.0 out of 5.0 by Nice hotel, cheap rates Just needed a place to stay after a late flight in. This would be a good hotel by anyone's standards. 14 August 2014
Rated 5.0 out of 5.0 by stay I came down for a wedding very very last minute! Staff was great including the manager that was on duty! VERY VERY helpful with helping me to get around New Orleans. Room was comfortable but very dim as I remember it but everything was good! 14 August 2014
Rated 5.0 out of 5.0 by Reunion Experience The only thing negative in the whole stay had little to do with the staff and accommodations. There was a church group staying Sunday and their music started way too early in the morning. A little more rest would have been appreciated. 12 August 2014
Rated 5.0 out of 5.0 by Great Service Front Desk staff were fantastic; very friendly and helpful. This was especially important because we had to stay there as a result of last second flight changes that caused us to have to stay overnight. Very impressed. 11 August 2014
Rated 5.0 out of 5.0 by Comfortable and great service. Bed was very comfortable; nice to have feather pillow. Air conditioning put out cold air; needed to turn up thermostat because it was too cool at times. Food was very good, especially the breakfast buffet. There was a huge selection of items to eat. 09 August 2014
Rated 5.0 out of 5.0 by Conceige Room Good service and choice of food / beverages, friendly staff, conveinently located to my room 09 August 2014
Rated 5.0 out of 5.0 by comfortable room, and delicious breakfast omelet I usually stay at the Holiday Inn express, but they had no rooms for the night I needed to stay in New Orleans. I picked the Crowne Plaza due to free shuttle pickup at the airport, and IHG points I can get. I enjoyed the stay, and especially enjoyed the omelet I had for breakfast. 09 August 2014
Rated 5.0 out of 5.0 by Two day stay Great business Hotel. Staff friendly and aware of time constraints 08 August 2014
Rated 5.0 out of 5.0 by Wonderful Experience Thank you for making our stay so comfortable and affordable. We enjoyed everything the hotel has to offer including the friendly staff, clean room and delicious breakfast!! We will be back, thank you!!! 06 August 2014
Rated 5.0 out of 5.0 by My stay love the hotel, but when a women Is traveling alone, I would like to be closer to front desk,,than on a difference floor alone, 04 August 2014
Rated 4.0 out of 5.0 by OLD BONES WITH A GREAT DRESS This hotel is older but the rooms and common areas are new feeling our room was very clean and the bathroom was even cleaner the sleep aromatherapy kit for me smelled like old man cologne but that may just be me the noise is moderate outside as you are about .25 miles from the runway but inside I didn't hear anything at all the hallways are a bit dim and the ceilings are a bit low in the hallways but over all a great stay easy on\off I-10 close to food and shopping far enough to be away close enough to be close 04 August 2014
Rated 5.0 out of 5.0 by Buisness in New Orleans I knew it would be a restful stay when greeted by Kenneth the driver of the airport shuttle. The crew at the front desk were friendly as well; I checked in with Gabby. The VIP room was really nice and special attention there was given by Dinah. Overall, I like this property very much and stay here often. The restaurant is good and there are a couple nice ones in the immediate area with a shopping mall close by. 03 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. The room was great, nice size TV and the food was great 02 August 2014
Rated 4.0 out of 5.0 by Great spot near airport! We booked two rooms at this Crowne Plaza to make it easier for the family to get to the airport for a 6 a.m. flight. The hotel is conveniently located and the staff is friendly and helpful. The shuttle begins running at 4 a.m. and was a bonus in logistics. Our room was clean and the bed was comfortable. I would definitely stay here again if I need to be near the airport. 31 July 2014
Rated 5.0 out of 5.0 by Very comfortable This was our 5th time staying at Crown plaza each time was better.The staff in all area's are just great and have become good friends we are treated like family from the time we walk in the door until we check out.The dinning room is very comfortable and food very tasty and the service is excellent. The only thing when i was on the Crown Plaza web site it has an 800 resversation number thati called and was told i didn't get reward points because i went there but we got that straghtened out.I enjoy being able to get my boarding passes there it sure saves time that I thank you for. I have used the shuttle and each time was treated very well you can be very proud of your drivers. Over all we were very satisfied with our stay and will return. 30 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel! Friendly, clean, helpful, great food and service and very reasonably priced just a few minutes to the airport provided by the Hotel free of charge... 28 July 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed my stay will returned very soon... Thanks to the wonderful staff!!!! 28 July 2014
Rated 5.0 out of 5.0 by Staff and Service Ashley does a great job at the front desk. always smiling and willing to assist. 27 July 2014
Rated 5.0 out of 5.0 by Club Room Really appreciated the availability of your Club Room. Offers a great environment to relax in the evening and to grab a quick bite to eat in the morning. Dinah especially does a great job greating and serving all of the Club Members. Her infectious joy is a true blessing to all. 24 July 2014
Rated 5.0 out of 5.0 by overall great stay! nice and cool when we arrived,, wish there was a small refrigerator, but that was really the only thing lacking in our room.. it was spacious and comfortable. 23 July 2014
Rated 5.0 out of 5.0 by Great service The pillows were horrible: I wish you had some down pillows (but that, unfortunately, happens at all hotels. I am used to bring my own pillow for that reason, but this time - because of space in my carry-on, I did not bring my pillow). Overall service was very good. I particularly liked the effortless check in and the attention of the staff, both at the reception and at the restaurant - that check in was by far the the best I have experienced in all the hotels I stayed in the last many years . The food was good, selection was a little limited 22 July 2014
Rated 4.0 out of 5.0 by air port caution walking around New Orleans doesn't believe in crosswalks! have the hotel van take you to walmart 2 miles away for provisions. 22 July 2014
Rated 4.0 out of 5.0 by Great for a Quick Escape to the Airport Best place to stay if you have an early morning flight out of New Orleans 21 July 2014
Rated 5.0 out of 5.0 by best hotel for the money this hotel deserves a big thumbs up to the staff. From to check in to checkout everything went very smoothly. the food in the restaurant was very good and the wait staff was very helpful and attentive. 19 July 2014
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