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Rated 4.5 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by Awesome friendly staff As always this location goes above and beyond customer service. The main employee "Neill" is SUPER at making everyone feel welcome & friendly............. Thanks for getting it right. 06 April 2014
Rated 4.0 out of 5.0 by clean and compact The room was clean and the bed was comfortable but the bathroom area was kind of compact especially the sink area. There was no counter space for personal cosmetics or toiletries. I didn't like that the towel storage was actually inside of the tub area. 06 April 2014
Rated 4.0 out of 5.0 by Great Service Very convenient location. Staff is amazing and does whatever they can to make the stay more comfortable and enjoyable. Nice Fitness Center. I'll stay here again. 05 April 2014
Rated 4.0 out of 5.0 by Pillows By for the best pillows I have every slept on at any hotel. A good pillow makes the difference between a good night sleep or a restless one! 04 April 2014
Rated 4.0 out of 5.0 by Nice stay. Room was very nice...bed was comfortable....No noise. Didn't have enough channels on TV. Wireless internet did not work with notepad. 03 April 2014
Rated 4.0 out of 5.0 by Expected better Vent in bathroom would come on but you could not tell if it was working. Bathroom walls and ceiling would sweat while taking shower. This has been issue for a long time as you could see where the paint was bubbling. Bathroom was also small. TV had to be turned on and off several times at the set before it would work correctly. Bed was comfortable and room itself was plenty big. Also the room was fairly quiet. Not a bad stay but I expected better from Crown Plaza. I have had much better stays in Holiday Inn Express'. 02 April 2014
Rated 1.0 out of 5.0 by Poor customer service I phoned the hotel to cancel my reservation within the cancellation policy. However, I was then charged for the room. When I called the hotel to inquire about the charge, Mrs. Porter said she had no record of my cancellation. I explained to her that I called and canceled but was not given a cancellation number. All I was told is that my room had been canceled. Our club has stayed at this hotel several times in the past but we will not in the future because of the rude way we were treated. 02 April 2014
Rated 4.0 out of 5.0 Great site for remote meetings Meeting rooms were comfortable, well lit and the staff made sure all accommodations were perfect. Lunch service was on time and the food was hot. Very good lunch service, the fish was cooked perfect. 31 March 2014
Rated 4.0 out of 5.0 by business trip The hotel is located outside the central business district so if you have meeting on the west side of New Orleans and do not want to fight the traffic great location. 29 March 2014
Rated 5.0 out of 5.0 by Home away from home Overall quality is the best in town and I will always choose this property when I am in town. 26 March 2014
Rated 5.0 out of 5.0 by Great Hotel Stay This hotel was a little pricey after my initial search but decided it was around the price for others. I really enjoyed the stay along with all of the modern amenities. I will definitely stay here again. 26 March 2014
Rated 5.0 out of 5.0 by Vacation Nice hotel and friendly staff. I will come back again to this hotel. 23 March 2014
Rated 4.0 out of 5.0 by great stay great stay, great service on the rooms and in the meeting area. 22 March 2014
Rated 4.0 out of 5.0 by Very nice stay !!! The staffs were very accommodating and courteous. The room was spacious and clean and comfortable. The only setback was the price of the food at The Landings Restaurant. It was expensive for the quality of the food. 20 March 2014
Rated 3.0 out of 5.0 by Comfortable bed and no so good service Front desk staff was great, but the same could not be said about the rest of the staff. The room was clean, but a bit humid. The bed and pillows were comfortable and the tv channel selection was sufficient. 19 March 2014
Rated 5.0 out of 5.0 by Nice Hotel Everyone was really nice. Clean and quality hotel. 18 March 2014
Rated 1.0 out of 5.0 by tiny double beds that are not suitable If you like small and not roomy beds in a double room go fro it you will be happy but if your expectations of roominess and comfort in a bed and hotel skip this dump you can stay at several better hotels in the same area I now know why they were all full they offer real beds not 3 stooges type bedding 17 March 2014
Rated 5.0 out of 5.0 by keeping the bar open longer Every eminent was taken care of by the staff of the hotel. The hotel bar should have been keep open at least unitl 2am during mardi gras ! 14 March 2014
Rated 5.0 out of 5.0 by Comfortable bedding and loved the decor in the room. The staff was very friendly and accommodating. I certainly will use this hotel again! 14 March 2014
Rated 5.0 out of 5.0 by Friendly staff Staff was very accommodating with special requests 13 March 2014
Rated 5.0 out of 5.0 by GREAT HOTEL!!!!!!!! Overall stay was great! The staff was extremely friendly and helpful. I received two good nights rest due to great bedding and a quiet clean room. Because of the price increase for a third night stay, I had to change hotel but I do intend to stay with Crowne Plaza on my next trip. 12 March 2014
Rated 5.0 out of 5.0 by Very nice hotel for travel Stayed the night before and after a trip overseas. The hotel is very nice and the staff is great. The park and fly option is really great - will definately stay there again! 12 March 2014
Rated 5.0 out of 5.0 by Clean, comfortable and great service. Very nice hotel. Very professional and friendly staff. Enjoyed the Rewards VIP Reception, and the TV was very nice with a good selection of channels. 11 March 2014
Rated 5.0 out of 5.0 by overnight stay stay was short and comfortable. Stood at the bar never saw the bar tender, walked away. I will stay again next time in town 10 March 2014
Rated 4.0 out of 5.0 by Close to the airport Got expedited check in with my rewards card, there was a line for the commoners. Got the room I asked for, far from the crowds at 4317. Food was good but I confused the waiter and the sweet potato fries came out late, my fault. The Internet in 4317 was basically inoperable for most of the visit. Sites would not completely load and at times timed out. I didn't need it for much but did comment when the desk called to see how things were going. 08 March 2014
Rated 5.0 out of 5.0 by Airport layover This stay was because we were put up by our airline for an extra night. With that in mind and the fact that we didn't have all our luggage, the hotel was great with providing all the amenities that we did not have with us. Which we really appreciated! The hotel was nice. It's is very close to the airport, so you could hear planes, but that didn't bother us at all. The room was very nice! There is also a great resturant next to the property called "Brick Oven Cafe" which was AMAZING!!! We were glad that the hotel recommended it. Our stay was great and we would stay there again. 04 March 2014
Rated 5.0 out of 5.0 by Great staff and clean hotel. Our room was very clean and the staff was friendly and very helpful. The only issue we had was a shortage of hot water in the morning. Not cold but only warm. The hotel was full and I am sure that that was the reason. I would still recommend this hotel. 26 February 2014
Rated 5.0 out of 5.0 by Booking the room on the internet prior to arrival I have been staying at this hotel for many years on my business trips. It is close to the airport, shopping and food. The staff are always friendly and are quick to make sure your stay is an enjoyable one. Oh, you centrally located for night activity. The rooms are quiet and the restruarnt food is good. They have a business center computer that is dedecated to checking in for you flight and printing your boarding pass. I use the gym often, nice up to date equiptmenment. 25 February 2014
Rated 4.0 out of 5.0 by Good service We stayed there during the NBA All Star weekend. Although we were on the go the entire weekend, we still enjoyed ourselves there. It was about a 10 to 15 mins from downtown, which was nice to get away from the busy city. Easy to find and close to the airport. 20 February 2014
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