Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Key West International (EYW)

- Distance from hotel: 3 MI/ 4.83 KM East l

- South on US1 to end turn right on Roosevelt Blvd Drive 2 miles turn right on Duval Street , four blocks on left

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 441 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location and great staff


23 July 2014

We had a nice stay at La Concha. The location was perfect for anyone who wants to be close to the action on Duval. The staff and service were great. The main disappointment we had was that the rooftop pool was closed for repairs when we arrived. We had no notice of this (an e-mail would have been nice instead of hearing about it at check-in and I am sure it would have been easier on the staff). The front desk indicated they had an unexpected problem arise with the pool a week before we arrived and a decision was made to go forward with renovations planned for the near future. They did make arrangements for us to use pool/beach amenities at other hotels (one of which was the Pier House, which we loved), but it still did not replace the convenience of the pool being just outside our room. When operational, the pool area looks awesome.
I would definitely return to La Concha because, after all, it suited us fine and we felt it was a good value.

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23 July 2014

As a new IHG Rewards Club Member, I'll need to rethink this. As in the other reviews I've just read (too late unfortunately#, I was looking forward to a nice swim in the pool after a long day of shopping and touring and because it was my first time to the Keys with the new, wonderful man in my life, we wanted everything to be just perfect... thought paying extra would afford us this benefit. However upon checking in was provided information that the pool was under renovation and no roof top sunsets would be available. Having made these reservations in January, never was I advised that these amenities would not be available. Also the hotel provided no transportation to and from the pools at the other two locations where we could use the pool.. as we arrived by boat. #I felt really bad for families with children#. Also we wanted to drive down the coast for a few hours and inquired at the Front Desk about rental cars. Were advised it was best to call one of three national car rental places not at the airport. However when things didn't work out to go, we stumbled onto a local car rental that could have accommodated us. So they didn't even support the locals. We are widows who had to save for this short vacation. No monetary benefits #in the way of discounted rates) were provided for the lack of two major amenities. Nothing on the website to advise these were under construction. Just a big, lousy surprise when it was too late; and I wonder if anything will be done by management after reading these reviews. That will determine if I remain an IHG member; or are they just so big they don't care.

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Our getaway


23 July 2014


From check in through check out our stay was absolutely
Perfect. Very friendly staff, beautiful room, and
Key West was a great vacation choice. There is construction
Going on, but the noise didn't start until after
9am and was finished for the evening by 6pm.
The impact of the construction on our stay was
Minimal. I would highly recommend this hotel to
My family and friends. Overall great time.

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Great Staff


23 July 2014

Upon arrival Nicki checked us in, very helpful and pleasant, she said hi in the Lobby every time she saw us and remembered our names, very impressed

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