Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Key West International (EYW)

- Distance from hotel: 3 MI/ 4.83 KM East l

- South on US1 to end turn right on Roosevelt Blvd Drive 2 miles turn right on Duval Street , four blocks on left

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only and is $24 per night. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 715 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Will not recommend


02 March 2015

We stayed at the La Concha Crowne Plaza in Key West, FL. We will not return. While the Bo the night manager and the day manager were very helpful to us there are just to many issues - Leaky shower (water on a tile floor is very dangerous), The toilet was exremely noisy, the thermostat was located behind the big screen TV and lamp, and at a location on top of the dresser (very hard to get to, read and adjust). No one answered the phone when we called down, had to get dress to talk to someone. Room was not what was described on the website nor the book in the room (no sleep time amenities, no coffee maker, no microwave). There was mold on the4 grout and silicon sealing compoound in the shower. Most of the furniture in the room and lobby area was very uncomfortable. The staff seemed to be very short handed. The bed was comfortable. For the money/points is just is not worth it.

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dark and gloomy


02 March 2015


Entrance to hotel is very dark and gloomy. Bar is on first floor right in front of entrance. Extremely high stools at bar with coffee tables and chairs. This area is also used for breakfast & dinner. In "dining" area, there are some normal tables for dining but half are coaches & chairs with coffee tables. Not where I would sit down for a meal. No vending or gift shop to get snacks or drinks. Must go to nearby CVS even for a bottle of water. Have to order ice from desk. Pool available but small & have to climb up 3 flights of stairs or go down one flight of stairs to get to pool. Pool has handicap lift for individuals to get in pool but not sure hw they can get to that point. Pool bar hard to sit at or get around.
Only pro was location. We had balcony which was nice. Only down side here was street construction on corner during week starts early.

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Walking distance to everything


02 March 2015


Stayed at the Crowned Plaza in February for 4 days. Even though it is on Duval St. the entrance is on the side which is a good thing. Hotel was renovated and very well done. Rooms large enough and clean. I would suggest staying on the side facing the parking lot where we stayed. Duvall side could be loud at night per others I spoke to. Ate breakfast every day at restaurant which was good and reasonably priced as well as happy hour. Staff was very friendly. Golf cart takes you up and down Duval St. However, if you like to walk sites are nearby. Excape Duval St and visit the Hemingway house and take a nice walk around Truman Annex or Mallory Sq.

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Nice but noisy


02 March 2015


We stayed in a balcony room on 2/24/25 & 2/25/15. The street noise was LOUD. I read reviews earlier but didn't think it would be that bad. It was!
Mistakes were made on our bill but management did make it right and compensated us for our troubles. Overall it was a good experience.

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