Crowne Plaza Key West-La Concha

Hotel Front Desk: 1-305-2962991

Hotel Fax: 1-305-2943283

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 24.00 USD

- Valet Parking Only and is $24 per night. IHG Platinum members receive complimentary parking, and Gold Members receive a discounted $13.00/night parking charge.

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Hotel Highlights

Key West La Concha is a legendary resort on famous Duval Street, steps from sand beaches, clear waters, shops, restaurants and exciting Key West attractions.
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Guest Reviews

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Overall Experience


based on 593 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Beautiful Hotel at Fantastic KW Location


November 25, 2014

La Concha is a beautifully restored hotel in the heart of Key West. Even though we experienced a few service issues the location and overall atmosphere of the hotel was enough to bring us back and recommend to others. My husband and I went for our 20th anniversary. We did mention this when booking and upon re-confirming the day prior to arrival. Typically on such occasions at other hotels and resorts this would be noted and you would expect to be welcomed with a mention of the event. I was surprised and disappointed no one ever mentioned this.

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November 25, 2014


Good location, but not worth the price. I would not stay here again if I return to key west

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Don't Judge this Book by its Cover


November 25, 2014


On the main street the hotel is unassuming, and it was a bit easy to miss the small black gate and signage for the a side courtyard. But once inside the entrance was stately and welcoming into the vintage resort.

Gracious valet with parking for our loyalty status and a warm welcome by the desk staff. I almost expected them to be wearing matching uniforms but that was not the case. We were greeted and they confirmed our free parking, and upgrade to a junior suite. This was a welcome perk given the whole reservation was free as an annual reward night. This trip was to celebrate our wedding anniversary and it felt special.

The concierge helped us with directions to the restaurant of our choice and they offered free streetcar service to drop us off at the south most point pier--a mere stroll from our restaurant.

This was easily the nicest Holiday Inn Group property of our 3 night stay in the Florida Keys. We highly recommend it to you.

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This is not your parents' Holiday Inn!


November 24, 2014


Loved being connected to all the happenings when we lounged on our private 2nd-floor balcony! When the balcony doors were closed, it was hard to believe that we were just one floor above Duval Street. The front desk staff, especially Kaity C., were terrific! This place is lively and secluded - whichever you want it to be. La Concha is strategically located - allowing for short walks to Key West attractions (Hemingway's House, Butterfly garden, Cemetery, Fort Zachary, Mallory Square# and awesome dining choices #Blue Heaven, Banana Cafe, One Duval, Hot Tin Roof). Our only disappointment was the rooftop spa which replaced previous access to rooftop's 360 degree view of Key West.

Room Tip: Request a balcony suite on 2nd floor.

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