Crowne Plaza Kitchener-Waterloo

Hotel Front Desk: 1-519-7444141

Hotel Fax: 1-519-7441314

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Waterloo Region International Airport (YKF)

- Distance from hotel: 8.08 MI/ 13 KM l

- 1. Head southeast toward Township 99 Rd 69 m 2. Turn right onto Township 99 Rd 34 m 3. Township 99 Rd turns left and becomes 99 Township Rd 500 m 4. Turn right onto Fountain St N/Regional Rd 17 4.7 km 5. Turn left onto Victoria St N/ON-7 W/Regional Rd 17 (signs for Victoria Street N/Kitchener/County Road 53) Continue to follow Victoria St N 6.3 km 6. Turn left onto Lancaster St W

Train
Kitchener VIA Station

-Distance from hotel: 1.24 MI/ 2 KM

- Turn Right on Victoria Street, Turn Left on King Street, Turn Right on Benton Street, Hotel on Left Side

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- Car Parking Available

- Self-Parking Fee: 12.00 CAD

- Valet Parking Available

- Valet Parking Fee: 20.00 CAD

- Onsite parking available for $12.00 per car per night. Valet parking available for $20.00 per car per night. Daily maximum up to $14.00 per car per day.

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Hotel Highlights

The Crowne Plaza Kitchener-Waterloo is Kitchener's largest upscale full service hotel. Ideally located in the heart of downtown Kitchener and Canada's Technology Triangle and within walking distance to Communitech, The Tannery, Desire2Learn, Google, and more. With multi-million dollar renovations complete in 2014, the Crowne Plaza Kitchener-Waterloo extends modern style and upscale service.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 154 reviews
94%
Recommend This Property
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Ratings Breakdown

154reviews

  • 5 Stars
    96
  • 4 Stars
    42
  • 3 Stars
    10
  • 2 Stars
    5
  • 1 Stars
    1

All was good

By

27 February 2015

I will certainly return for business and family trip when going back to the Kitchner location.

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Comfortable Bed

By

25 February 2015

club

The room was very clean, also the Bed was very comfortable. Not all rooms had bath tubs, just showers.
I like a nice warm bath.

Also, the Hotel has only one room with a Gucci in it. I would like to see more installed in rooms.

Posted by HotelStaff
27 February 2015
Good Evening Total Control, Thank you for taking the time and submitting a review on the Crowne Plaza Kitchener. Yes; unfortunately we only have one room with a Jacuzzi Tub in it and its our Honeymoon Suite. We do have a very large Hot Tub in our Fitness Centre that can be enjoyed as well. Also if you would like to have a room with a bath-tub please let us know upon reservation or at check in and that is something that we can accommodate for you. Thanks again for taking the time to review the Crowne Plaza Kitchener and we look forward to welcoming you again! Warm Regards, Amanda Assistant Front Office Manager
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Great Hotel

By

25 February 2015

club

Our recent stay at the Crowne Plaza was excellent. The staff was very helpful and accommodating. Rooms very updated and very clean with microwave and coffee maker. Beds were very comfortable also. Great value!

Posted by HotelStaff
27 February 2015
Dear CheerMom23, Thank you for your excellent 5 star review of the Crowne Plaza Kitchener. We are very pleased you enjoyed your stay and found our beds comfortable and staff accommodating to your needs. Thank you again and we look forward to welcoming you again when you return to the Kitchener Waterloo Area! Warm Regards, Amanda Assistant Front Office Manager
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Nice hotel, small room

By

25 February 2015

club

I enjoyed the valet parking, clean lobby, bar selection. My first dinner did not have my first 2 choices and I had to settle for salmon, which was too sweet. The bed and pillow was fantastic. The bathroom was extremely small, the kind where you can't close the door without doing gymnastics. The breakfast buffet was great with awesome scrambled eggs. Friendly valet parking, but the receptionist couldn't be bothered to help me find my lost phone charger.

Posted by HotelStaff
27 February 2015
Good Evening Mitch-44, Thank you for taking the time and provide us with useful information regarding your past stay with us at the Crowne Plaza Kitchener. We appreciate all feedback and it helps us strive to provide better guest satisfaction and service to all of our guests. In regards to the size of your bathroom, we do have rooms in our Executive Tower Section that have a larger bathroom and also a larger vanity that seems to help solve some bathroom size concerns. Thank you again for your comments and we hope to see you again at the Crowne Plaza Kitchener Waterloo. Warm Regards, Amanda Assistant Front Office Manager
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