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Rated 4.5 out of 5 by 70 reviewers.
Rated 5.0 out of 5.0 by 客房很好 床垫很舒服,软硬适中,总体来说很温馨,最重要的一点,工作人员态度很好,有任何疑问都会及时耐心的回答。订的行政套房,还可以免费享受免费可口的早餐,很不错! 10 September 2014
Rated 5.0 out of 5.0 by 舒适安静 设施比较全面但因为是旧酒店改造的,略显陈旧,但皇冠的服务堪称一流。大堂前台在入住退房时都热情主动,早餐丰盛而且餐厅人员都礼貌客气,礼宾部的同事也都热情主动地帮我解决问题,非常感谢!下次去昆明还会首选这里。 07 September 2014
Rated 4.0 out of 5.0 by Relaxing stay The Hotel was pretty much as we expected, being an upmarket Western style Hotel in China. We were disappointed in the level of English (which is why we picked an upmarket Western Hotel!), but did manage to get through on everything eventually. It was particularly disappointing that the Concierge English was so poor as we need advice and assistance travelling in the area. Also we booked a Club room but weren't advised that that the Club Floor would be unavailable during our stay due to refurbishment. We weren't offered any alternative to this, or any discount. Needless to say, because of the refurbishment, the noise levels in the hotel weren't great. Apart from that, our stay was enjoyable and we would happily stay there again. 04 September 2014
Rated 5.0 out of 5.0 by Excellent service from staff The staff at the night desk provide excellent service in solving an issue with the air conditioning system in my room. 31 August 2014
Rated 4.0 out of 5.0 by 昆明CP在进步 第一次入住由于新开业原因,还有些硬件设施还没完善,第二次入住就好很多了,电视信号也恢复正常。相当不错 30 August 2014
Rated 4.0 out of 5.0 by 客服较差 客服人员急需改进。不怎么搭理别人。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 29 August 2014
Rated 5.0 out of 5.0 by 早餐丰富,房间外噪音大 房间外面有工地施工,很吵,必须得开电视才能盖住声音。 酒店午餐实在是不好吃,还很贵,服务态度也不好。还有少找零的。 所幸早餐很好 29 August 2014
Rated 4.0 out of 5.0 by 环境不错,地处中心地带,价格适中。 商务出差,几次都住在这里,房间干净,地处繁华,整体来说还不错。 3个电梯,其中一个比较破烂,液晶都碎了。服务态度很好,专业度要再提高。 床太软,枕头还是不舒服,考虑我们这种有腰肌劳损的顾客,应该有些backup。 28 August 2014
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