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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 581 reviews
94%
Recommend This Property

Ratings Breakdown

581reviews

  • 5 Stars
    404
  • 4 Stars
    125
  • 3 Stars
    30
  • 2 Stars
    16
  • 1 Stars
    6

a great stay in Leeds

By

07 August 2015

from the friendly welcome to the efficiency of check out the staff of this hotel exceeded all expectations. The room was perfectly acceptable and the services provided represented good value for money. The breakfast gave a good choice but the finish time of 10am was unfortunately applied rigorously. If you arrived for breakfast at 9.55am you were told that the buffet would be cleared in 5 minutes!! If the policy is to clear the buffet at 10am then you should advertise the finish time for breakfast as 9.30am thereby giving your clients enough time to have their breakfast in comfort.

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Excellent all round stay

By

07 August 2015

platinumelite

Excellent location for a city break and to visit the CLA game fair. Reception staff genuinely welcoming.

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Crowne Plaza

By

07 August 2015

100% the easiest most efficient hotel I have stayed in for a while.

Lovely staff, easy to find, great food, good nights sleep....

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Delicious breakfast and helpful staff

By

06 August 2015

A great service, especially from the bar and restaurant staff. Always checking that everything was fine during breakfast and showing great care for us as customers.

The breakfast was simply "first class" - a tantalising mix of a variety of high quality cold and hot food.

Please do something about car parking, especially for IHG Rewards Club Members. £15 a night is on a high side. We spent one night rather than two because we thought that paying £30 for 2-day parking was unreasonable.

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Great hotel, good location

By

06 August 2015

club

Loved the hotel and its facilities. Perfect location just a few minutes away from the city center.

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Excellent

By

05 August 2015

club

Great hotel, friendly staff and will be returning in the future.

Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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First stay in Leeds

By

04 August 2015

A great location and really helpful staff who were funny and very helpful

Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Friendly staff and comfy bed

By

02 August 2015

club

Great hotel, located in a good place for business and pleasure in Leeds, very friendly staff, nice room and comfy

Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Leisure Trip

By

31 July 2015

platinumelite

The staff at this hotel were second to none, very friendly and helpful.
The food was good, and hotel and room were spotless

Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Comfortable stay , good location and good parking

By

30 July 2015

club

Staff are friendly and very helpful and flexible !
May need refresh of health club changing area

Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Great staff

By

30 July 2015

club

We had a good second stay at the Leeds Crowne Plaza, the food is excellent, so are the staff.

Our bathroom had some issues - fan not working

Posted byHotelStaff
07 August 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that in the main you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Excellent Staff, comfortable bed and very clean

By

29 July 2015

club

We had three rooms all of which were up to a very high standard. Comfortable bedding and beds, bathrooms were lovely and clean and bright.

Front desk staff were over helpful would definitely stay there again.

Posted byHotelStaff
30 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Posted byHotelStaff
30 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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