Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In

It's easy to start earning points. Just travel, shop or dine out, and watch your points add up.

Explore the Benefits

Welcome to a simply rewarding experience.

Explore the Benefits

Here's to our rewarding relationship. We have so much more to show you.

Explore the Benefits

Ready for some great rewards? Use your points for Reward Nights, brand name Items, travel and more.

Explore the Benefits

Welcome to Spire Elite! A whole new level of benefits is yours to enjoy.

Explore the Benefits
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 568 reviews
94%
Recommend This Property

Ratings Breakdown

568reviews

  • 5 Stars
    395
  • 4 Stars
    121
  • 3 Stars
    30
  • 2 Stars
    16
  • 1 Stars
    6

attentive staff, great location, comfortable beds

By

24 July 2015

club

attentive staff, great location, comfortable beds , clean and tidy room and communal areas.

Read More
Read Less

Pretty tired and waiting on a timely refurbish

By

23 July 2015

club

As above - a tired hotel not really ofering value for money or representing the brand well.
Pretty average breakfast and a dull room.

Read More
Read Less

comfortable bed

By

21 July 2015

club

Friendly and welcoming check-in.
Very comfortable night's stay.

Posted byHotelStaff
24 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Excellent hotel

By

21 July 2015

Stayed for 2 nights in July 2015 loved everything about the hotel except for the plastic mattress protectors which have no place in a 4 star hotel. There is a card in the room explaining how they provide everything needed for a good night’s sleep and then ruining the good nights sleep by being too hot to sleep on the plastic sheet. Binned the sheet the 2nd night and had a great sleep, that says it all. The use of this type of protector seems to be an issue with all IHG group hotels.

Staff are all very helpful and a credit to the hotel. The bar prices are not too bad. The breakfast was excellent. Parking a little expensive.

Some people have said the hotel is dated but I think it has class and has a very good standard of fitments.

I would stay here again but please find a better mattress protector.

Posted byHotelStaff
24 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that in the main you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Super staff

By

20 July 2015

I stayed here with a group of friends celebrating a birthday. The staff were great, very welcoming and friendly, being local they had a great knowledge of the area and were able to advise if things were walkable or needed a taxi, ( they even booked more taxis for us when they realised we didn't have enough and called the bar when they arrived). Room was very nice, air conditioning was great, which was a Godsend as we were staying on the hottest day of the year, and the bathroom was well appointed with constant hot water. Breakfast was nice, the food tasting fresh and frequently replenished. All in all a very pleasant stay.

Posted byHotelStaff
24 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Leisure Break

By

19 July 2015

club

We stay at the Crown Plaza whenever we are in Leeds, it is our hotel of choice. It is not the cheapest, nor the most expensive hotel in Leeds, but it certainly is the best. From the service to the food, to the ambiance and to the general overall experience it excels.

I would however this time have a small complaint. On our first night the restaurant was closed, but the restaurant menu was being served upstairs in the bar, we thought this would be fine. It wasn't. The television was on loud and the service lacked that normally found in the restaurant, but the food was still up to their very high standards.

Give that option again, we would eat out. I don't think you should pay restaurant prices for bar service and ambiance. It lacked their usual service, and personally I hate televisions on when we are eating although I know they are found everywhere these days - but they are usually silent and, even in Wetherspoon's, I don't believe you find them in top restaurants, which is how I would normally class the restaurant at The Crown Plaza.

Posted byHotelStaff
24 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that in the main you enjoyed your stay with us. I was dissapointed to hear that you would not dine in our bar area again. The bar is more informal than our restaurant but the service should still be up to standard. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Crowne Plaza Leeds

By

17 July 2015

platinumelite

I always find the best thing about this hotel is the friendliness of the staff; I don't stay that often but one or two always recognise me and couldn't be more friendly/helpful

Posted byHotelStaff
24 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Very helpful and polite staff

By

16 July 2015

club

I was very surprised at ow polite and helpful the staff were. The room was excellent and the food was also lovely. The only complaint I have is that the spa area needed a little TLC in some areas (the steam room needed a little repair in terms of the tiles). However, the facilities were still a lot better than I have encountered in some other hotels. Overall a very nice experience.

Posted byHotelStaff
17 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that in the main you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Great hotel, could have bigger double beds

By

15 July 2015

club

Had a great experience at your hotel.

Staff are really friendly and the overall experience was seamless.

Room was clean and comfortable. The only criticism is that Queensize beds should be provided as standard.

Posted byHotelStaff
17 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Fantastic customer service and great value

By

15 July 2015

club

Everything was clean and comfortable, we slept well. The customer service was great and thanks to being part of the IHG hotel group we received an upgrade to the room. I'd definitely recommend and stay here again!

Posted byHotelStaff
17 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

warm welcome & comfortable beds.

By

14 July 2015

One night stay for Arena concert. Stay overall was very good. Girls on reception excellent , rooms and beds very comfortable. Breakfast plenty and enjoyable and staff very friendly. Would definitely stay again.

Posted byHotelStaff
17 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less

Great Hotel

By

13 July 2015

club

Great hotel. I have stayed here before and each time the staff are always friendly and helpful. Rooms very clean. Room service and restaurants very prompt with tasty food. Looking forward to my next visit.

Posted byHotelStaff
17 July 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
Read More
Read Less