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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 666 reviews
93%
Recommend This Property

Ratings Breakdown

666reviews

  • 5 Stars
    457
  • 4 Stars
    147
  • 3 Stars
    36
  • 2 Stars
    19
  • 1 Stars
    7

Great place to stay

By

04 January 2016

Excellent position within easy walking distance to all the shops and bars the city has to offer.

Relaxed atmosphere with great staff.

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Great value stay

By

02 January 2016

Stayed here after work so we could spend the evening with our daughter. We have stayed before and is a great location for the train station (10 min walk) and close enough to great restaurants and bars with a short taxi ride away.

Posted byHotelStaff
05 January 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Quality in all respects

By

28 December 2015

We have a daughter who is a student at Leeds and have stayed here on many visits over recent years. You are made welcome from the minute you arrive until you subsequently depart. Whilst other hotels may have good facilities, here you have the bonus of excellent staff throughout the hotel. This does make such a difference when you are a regular visitor.. Needless to say we have made future reservations.

Posted byHotelStaff
05 January 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Relaxing

By

26 December 2015

Fantastic stay, great comfortable rooms, healthy breakfast options, small but well equipped gym

Posted byHotelStaff
05 January 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Fantastic staff

By

24 December 2015

club

This is the third wedding anniversary we have stayed at this hotel and the staff could not do enough to make us feel special and welcome. Great rooms, great ambiance, friendly staff, brilliant breakfast and free swimming and gym. What more could you want. Will definately stay again! Within walking distance of Leeds city centre and the train station.

Posted byHotelStaff
05 January 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Great staff, service, room and appearance

By

24 December 2015

Staff attentive and friendly and then the room was excellent and cleaned with care and attention to detail. As we were attending a swimming competition a shame we did not use the fitness facilities Excellent for station and town and their chosen taxi firm Amber cars are excellent.

Posted byHotelStaff
05 January 2016
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Lovely Friendly Staff

By

17 December 2015

club

We recently stayed as a family as had an event to attend at the First Direct Arena. The hotel is ideally situated a few minutes walk from the station and city centre.

The room was clean, modern, warm with all expected amenities.

Reception staff were very friendly, professional, helpful and attentive. A warm welcome was received. We ate in the bar on the first afternoon and once again the level of service was excellent. Food was very tasty.

Although there were several Christmas parties taking place we were not at all disturbed by noise.

I would definitely use this hotel in the future.

Posted byHotelStaff
22 December 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Comfortable and Friendly

By

14 December 2015

platinumelite

The rooms are comfortable and the staff are very friendly and keen to make sure I have everything I need. A good location in the city.

Posted byHotelStaff
16 December 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Internet

By

10 December 2015

club

My partner and I had two internet devices each that we wished to access but only allowed two

Posted byHotelStaff
16 December 2015
Dear Guest Thank you for taking the time to provide us with some customer feedback. I can confirm that yes the free internet access does only allow 2 devices to be connected. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Nice hotel, great staff

By

09 December 2015

platinumelite

Good location for city center, friendly staff and nice rooms.

Posted byHotelStaff
16 December 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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great hotel

By

08 December 2015

home from home! great staff - friendly and helpful.

Posted byHotelStaff
16 December 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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Wonderful

By

07 December 2015

club

We recently stayed for a family weekend in leeds, the weather was awful but the staff brightened our day. Alex in the dining room was fabulous and attentive to all our needs. The food was excellent. All in all a great stay, would recommend.

Posted byHotelStaff
16 December 2015
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Marco Frik General Manager
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