Crowne Plaza Kansas City - Overland Park

Hotel Front Desk: 1-913-2171000

Hotel Fax: 1-913-8889528

Hotel Email: sales@mkccp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Kansas City International Airport (MCI)

- Distance from hotel: 33 MI/ 53.11 KM North l

- Merge onto I-29 S/US-71 S via the ramp to Kansas City Take the exit onto I-635 S Take the exit toward I-35 S Keep right at the fork to continue toward I-35 S. merge onto I-35 S Take exit 224 for 95th St Turn left at W 95th St

New Century Aircenter (IXD)

- Distance from hotel: 11.3 MI/ 18.19 KM South l

- Head south on Industrial Pkwy/New Century Pkwy toward Gardner Dr Continue to follow New Century Pkwy Take ramp onto E Main St/US-56 E Continue to US-56 E Take the ramp onto I-35 N Merge onto I-435 W Exit I-35 N Exit 95th Street, turn right

Johnson County Executive Airport (OJC)

- Distance from hotel: 9.7 MI/ 15.61 KM South l

- Go West on 135th St, take I-35 North, exit 95th St, turn sharp right, hotel is straight ahead.

Train
Kansas City Amtrak Station

-Distance from hotel: 14 MI/ 22.53 KM North East

- Head north on Main St. Turn left at W 20th St. Turn left at Jefferson St. Slight left to merge onto I-35 S. Take exit 224 (95th St). Hotel is on your right.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Free self parking lot. Additonal parking lot available for large vehicles such as busses.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 270 reviews
83%
Recommend This Property
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Ratings Breakdown

270reviews

  • 5 Stars
    144
  • 4 Stars
    61
  • 3 Stars
    23
  • 2 Stars
    25
  • 1 Stars
    17

Key Cards not working - checked out early

By

23 April 2015

My experience this week with Crowne Plaza Overland Park was not a pleasant one. Every time I needed to get in my room, I had to go to front desk to have them give me new cards. I had 2 doors - one pool side and the hallway - keys would not work on both doors after walking back and forth 2-3 times before going to front desk. Sometimes the new cards did not work. After 2 nights, I got frustrated at not being able to get in my room (again) - I decided to check out early and find another hotel to stay at.
I did not get the warm and fuzzy from the front desk that they understood my frustration. The only response I did get was "I see you're checking out early". Also, this has happened to me the last time I stayed at this Crowne Plaza - I stuck it out for the week but was frustrated about the key cards.

Posted by HotelStaff
25 April 2015
Thank you for your comments. We will review the details of your stay with our staff in order to improve our service. I do appreciate your feed back and we do use it.
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Service

By

23 April 2015

club

I was traveling with one of the "neediest" people I have ever traveled with. The staff was so kind, helpful and friendly. My friend asked for extra everything over and over again. The staff had to be rolling their eyes behind our backs, but it they were...you would have never known. They we all smiling and extremely accommodating. The security guards also said hello with smiles on their faces. The sports breakfast staff was great. Could not have asked for better.

Posted by HotelStaff
25 April 2015
Thank you for your feedback and we do hope to see you again in the future
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Great for conducting business

By

23 April 2015

club

Wonderful hotel for business trip. Very clean, comfortable. Excellent breakfast. This hotel is on our company's perferred list.

Posted by HotelStaff
25 April 2015
thank you for your comments and we hope to see you again.
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Overcharged and under valued

By

23 April 2015

After booking our room several days in advance for our anniversary, the rate in which we were charged was almost twice what we were quoted. Still 3 days after leaving, I'm still making calls to get a refund for the incorrect amount. I continue to get the run-around and no one can seem to provide a solution (between the actual hotel and corporate offices) Also, our Jacuzzi tub was not working had had to wait a while for this to be fixed. The front desk offered a free breakfast for the inconvenience, which we accepted. We looked forward to a nice breakfast in the morning and we were sorely disappointed with the result. Not only were the eggs slimy, the options were no better than a continental. Very disappointed with our stay from start to finish and would not recommend anyone to stay there. Hopefully, someone from management will return my calls soon in regards to the charges as our patience is growing thin.

Posted by HotelStaff
25 April 2015
Thank you for your feed back I am disappointed that we did not live up to your expectations we will share your important feed back with our managers
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