Rated 4.2 out of 5 by 53
Rated 2.0 out of 5.0 by SarahM83 Lovely hotel but service needs addressing
Hotel looks absolutely stunning and all areas were clean and tidy.
Not acknowledged as an IHG member or even the fact that I was using my points to stay.
When we requested items in room promised they would be delivered and never arrived.
Queue to check in was huge and only 2 on the desk others floating around but no acknowledgment we were stood in a queue for over 20 minutes.
Bar closed early and we were rudely told it had closed even though at check in letter we were given stated 1am.
Overall a decent stay but disappointed to have used all my points to stay when the service was lacking
28 July 2014
Rated 5.0 out of 5.0 by bulldog7777 Well positioned Hotel Good car parking facilities
Excellent hotel to see Liege, with all amenities, easy parking. Within easy access to the centre of Liege. Attentive staff, well positioned restaurants both inside and out.
The old building was spectacular, with super rooms and balcony for meals and drinks.
The only criticism was the outlook from the hotel that was not attractive.
25 July 2014
Rated 3.0 out of 5.0 by Haze 007 Over priced for very average experience
They wanted to charge for use of the advertised facilities - pool
04 July 2014