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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 778 reviews
94%
Recommend This Property

Ratings Breakdown

778reviews

  • 5 Stars
    518
  • 4 Stars
    187
  • 3 Stars
    42
  • 2 Stars
    22
  • 1 Stars
    9

Great Service

By

05 July 2016

Fantastic stay yet again at the Crowne Plaza Liverpool. Room 1st class, food excellent.

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Good value stay will use again

By

04 July 2016

club

Excellent hotel. Fully met expectations and will use if staying in Liverpool again

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Well Placed Hotel

By

29 June 2016

club

Would recommend this hotel for either business or leisure.

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Overall a good stay

By

29 June 2016

club

My only issues were that the Air con could not cope with the warm night so my sleep was disturbed as I was too hot. The temp gauge could not go down low enough
And finally although it was a self service buffet we had to chase staff on a number of occasions for coffee

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Great location, comfy room and great service!

By

28 June 2016

I was staying in Liverpool for 3 nights and found the location to be ideal and the room and hotel in general provided everything I needed. If I come back to Liverpool I will definitely be staying here.

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Great service as usual

By

28 June 2016

The staff at this hotel are second to none. They make the stay seamless and enjoyable. Put that together with the hotel location and facilities and you have the recipe for a perfect break either business or leisure.

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Good Service

By

24 June 2016

club

good service, friendly staff but breakfast wasn't brilliant

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Great stay

By

20 June 2016

Stayed on the 18th of June, Receptionist was lovely but forgot to take her name but hopefully you can find out the ladies name and thank her for me. Hotel was lovely and will 100% recommend it to others and will be back myself in October for my Birthday.

Bar was okay just not much drink menus part from wine.

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Stay experience

By

20 June 2016

club

Peaceful and comfortable room. The dinner menu in the restaurant was rather limited and did not change during the three nights we were there. Had to ask for a pot of coffee at breakfast - the coffee supplied as a cup was not very hot!

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Lovely Hotel - shame about the restaurant

By

20 June 2016

Love this hotel. But the dining room needs a refit. The tables especially had a 'tacky' feel to the surfaces which really felt dirty.....

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Helpful staff

By

19 June 2016

The staff in this hotel are some of the most helpful I have ever met in many years of hotel stays.

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Great Sleep

By

17 June 2016

club

Slept well in a very quiet and comfortable room. Great welcome at reception.

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