Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 743 reviews
94%
Recommend This Property

Ratings Breakdown

743reviews

  • 5 Stars
    495
  • 4 Stars
    176
  • 3 Stars
    41
  • 2 Stars
    22
  • 1 Stars
    9

très bon service

By

2016 四月 15

Très bon accueil à la réception, au petit déjeuner.
Un problème avec des chanteurs et la télé allumée à un volume très fort pendant la nuit (Il y avait un mariage à l'hotel cet après-midi-là). Mais le calme est revenu quelques minutes après.

Read More
Read Less

Good location, excellent sleep

By

2016 四月 12

We stayed here for one night to do the whole Beatles Experience in Liverpool. The hotel was very close to both the Beatles Museum and where we needed to meet the bus for a tour we'd booked. Breakfast was great, the fruits were fresh and there was a variety of items to choose from. We did however, have difficulties getting anyone's attention for a second cup of coffee.

Despite being here while the Grand Nationals Race weekend was kicking off, our sleep was not interrupted by revelers. Staff was friendly and helpful, and the pool/Jacuzzi/steam room were divine!

Apparently, the Grand Nationals weekend made it impossible for us to get a room upgrade, but it would have been nice to have been given access to the Club Lounge as compensation. Also, since I paid for 3 of us in a room, we would have loved to have 3 complimentary chocolates rather than just 2 (you should have seen the fight!).

Read More
Read Less

Convenient with good facilities

By

2016 四月 12

club

The Crowne Plaza Liverpool is conveniently situated for access to the city centre. It has good parking and good facilities. The hotel is smartly presented with friendly and helpful staff.

Read More
Read Less

Wonderful stay

By

2016 四月 08

club

Having lived in Abu Dhabi and Dubai for 38 years we are rather used to exceptional standards and it came as a very pleasant surprise to feel during this stay at the Crowne-Plaza in Liverpool that we were receiving the same high standards we had become rather used to

Read More
Read Less

My favourite Liverpool Hotel

By

2016 四月 07

club

Consistent and predictable. I like to stay at tis hotel as it is very consistent and always a good standard.

Read More
Read Less

Easter Break

By

2016 四月 06

platinumelite

In simple terms the CP Liverpool is the best location to enjoy the city attractions, we would not consider staying at any other city centre hotel !

Read More
Read Less

Great location and friendly staff

By

2016 四月 05

club

Stayed at hotel with other family members to attended a wedding. Location very good for seeing the sights we wanted to see (time constraints permitting). Breakfast was excellent and room very comfortable. Small problem over replacement of in room refreshments but compensated very well. Staff very helpful and friendly and I would have no hesitation in recommending this hotel to anyone.

Read More
Read Less

CP liverpool

By

2016 四月 04

club

good. My review must be 50 characters long. So I'll repeat this.

Read More
Read Less

hotel stay

By

2016 四月 04

Excellent Hotel
Highl;y recommend this hotel
used previously and never disappointed

Read More
Read Less

Great Location

By

2016 四月 03

platinumelite

What a brilliant place to spend a night. I was working along the port road the following day so this was a convenient place to stay and leave the car until my work was finished.
The only down side to the stay was the temperature of the room and the inability of the air conditioning to bring it down to a comfortable temperature for sleeping until about 2 o'clock in the morning!
Still if the curtains had been shut during the day that would have helped to prevent the temperature rising too high, and if the air con could be set to a lower temperature that would have helped too.
Having said that though the hotel is a great place with super staff.

Read More
Read Less

Visiting family

By

2016 四月 02

Again we were very impressed by the warmth and care taken by all the staff at this hotel. Nothing is too much trouble. From the amazing greeting at reception to the maintenance staffs attitude you can see that the whole team is well trained and having the guests wellbeing at heart. There were a couple of small maintenance issues with our room which were dealt with swiftly and efficiently. In fact I reported one before breakfast and by the time we were back in our room it was fixed. The manager and head of reception have their fingers on the pulse. On a previous visit, I mentioned how a few more healthy options would enhance their range of refreshments. I was delighted to see the comments had not only been noted but acted upon and healthy items added to what is available. The member of staff responsible for welcoming people to the club lounge needs to be congratulated on his attitude and service.
The large health club is a bonus again with helpful staff.
We will be back. Thank you

Read More
Read Less

Great Hotel and Staff

By

2016 四月 02

Stayed here for two nights, hotel and staff were excellent throughout my stay, nothing too much trouble, bedroom was comfortable, certainly home from home for me, great location, easy to walk to all attractions that this super city has to offer, hotel pool and gym are first class, food was really good standard, hotel lobby is one of the best that I have seen throughout the crown plaza group of hotels.
very modern hotel with super facilities, the staff put the icing on the cake

Read More
Read Less