Rated 4.4 out of 5 by 144
Rated 4.0 out of 5.0 by horsesmouth1 good place to to do business
The hotel is clean and tidy and great rooms. Its a 20 min walk to the centre so in bad weather this can be an issue.
On my arrival the receptionist was really friendly and checked me in quickly. The room was great and I had an early start in the morning so there were not people eating breakfast when I arrived for mine. I was shown to a table and told it was self service. It offered a good selection of food and sat waiting for someone to sort me out a cup of tea - I waited and waited and eventually stopped a female member of staff who said she was busy for a minute but would be back.. Sadly I did not ask when but I finnished my breakfast and left without tea. I have to say the following morning I experienced no such problems and the pot of tea was popped on my table within a minute.
This did impact on my visit and was suprised that with a number of staff on hand nobody asked.
Overall a good place to stay.
30 November 2013
Rated 5.0 out of 5.0 by Park40 Family celebration
Fantastic service from start to finish from everyone in the hotel. The no hassle approach coupled with the special touches the reception team added for our stay was second to none.
Will definately stay here again!!
27 November 2013
Rated 5.0 out of 5.0 by Thefergies Fantastic break
Had a fantastic weekend break at the crown plaza. The hotel was brilliant. Very clean, comfortable beds. Restarant for breakfast was superb. Choice and food quality excellent. Also had dinner and used room service which again was first class. We used the swimming pool,spa, sauna and steam room. Which were ideal to relax after a days shopping. The location of the crown plaza was perfect. Central to everything, shops, museums, restarants. The staff at the crown plaza were exceptional especially Frank the concierge who was most helpful, sharing his knowledge of the local area, even booking us local restaurants. I have 3 children, 2 teenagers and a 2year old. At no time did we feel that the 2 year old was being frowned upon even when she ran through reception laughing very loudly. All the staff had a smile and a kind word to all of them. Overall we had a fantastic time and are planning to return soon.
27 November 2013