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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1025 reviews
93%
Recommend This Property

Ratings Breakdown

1025reviews

  • 5 Stars
    658
  • 4 Stars
    248
  • 3 Stars
    71
  • 2 Stars
    22
  • 1 Stars
    26

great base for sightseeing

By

29 July 2016

Everything about this hotel was perfect for our needs. Underground station was right across the street. Hotel was safe with plenty of restaurants nearby. It is located in a somewhat quiet area which was exactly what we wanted after a day of sightseeing. Also, the Thames is just a block away. As I said, perfect!

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Good location, good service

By

28 July 2016

Our weekend stay at The City was very nice. We were greeted as IHG members and were immediately told what amenities we were able to indulge. The staff were very courteous and knowledgeable. The room was clean and neat. The bed was not as comfortable as we expected. The mattress was a little too firm for our liking. The hotel was nice and quiet. The breakfast spread had a lot of variety and was very good. The hotel has two convenience stores across the street. The Blackfriars London Underground Station is across the street also, so travel was really easy. The Blackfriar bridge was within walking distance. This hotel is in a good location. It's not in the middle of the tourist rush and it's within walking distance to the London Eye and Big Ben. Overall, great stay. We would definitely stay here again.

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TODO ESTUVO EXCELENTE

By

26 July 2016

EL SERVICIO ES DE PRIMERA Y ADEMAS UNA EXELENTE UBICACION...

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Efficient and comfortable stay

By

26 July 2016

I've stayed in a few Crowne Plaza's and related hotels throughout the world. I was impressed with the hotel and would recommend it for both leisure and business purposes.

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Excellent

By

25 July 2016

The room was good but the club lounge has nothing to serve but stay was excellent

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A few days in the city

By

25 July 2016

Excellent staff and hotel at Crowne Plaza treated very well and my guest's staying at the hotel with me were very well treated

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Great stay

By

25 July 2016

couldn't ask for more, room clean and fresh and well equipped, staff friendly and helpful, breakfast was great, wide selection for everyone.

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Superb

By

20 July 2016

Great location. Staff were attentive. Would definitely stay here again when in the area.

Posted byHotelStaff
23 July 2016
Dear Colin, Thank you for taking the time to review the hotel. I am very pleased to read that your had a "Superb" stay with us. I hope we will have the pleasure to welcome you Warm regards, Ophelie de Saint-Romain GUEST RELATIONS MANAGER
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hotel agréable et pratique

By

20 July 2016

hotel situé idéalement pour nos venues à Londres.
comfortable et calme

Posted byHotelStaff
23 July 2016
Dear Bernard 91, Thank you for taking the time to review the hotel. I am very pleased to found the hotel "Agreable and pratique". I hope we will have the pleasure to welcome you soon. Warm regards, Ophelie de Saint-Romain GUEST RELATIONS MANAGER
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very good location

By

20 July 2016

platinumelite

perfect between the business district and the shopping area

Posted byHotelStaff
23 July 2016
Dear 89Peter, Thank you for taking the time to review the hotel. I am pleased that you liked the location of the hotel. I hope we will have the pleasure to welcome you back very soon. Warm regards, Ophelie de Saint-Romain GUEST RELATIONS MANAGER
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Clean, Polite, Business Like

By

13 July 2016

club

Lovely stay for a friends leaving do. Brilliantly located right next to the tube station and great service from the staff. A bit too business like for my personal taste but everything was really enjoyable. Having access to the club lounge was also a great added bonus.

Posted byHotelStaff
16 July 2016
Dear Carlish872, Thank you for taking the time to review the hotel. I am pleased to read that you received a great service from the staff and liked the Club Lounge. I hope we will have the pleasure to welcome you back very soon. Warm regards, Ophelie de Saint-Romain GUEST RELATIONS MANAGER
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very helpful service

By

11 July 2016

club

very helpful service with kind and friendly staff. Stayed for theatre trip and this stay enhanced the whole experience.

Posted byHotelStaff
16 July 2016
Dear BillHenry905, Thank you for taking the time to review the hotel. I am pleased to read that you found the staff very helpful. I hope we will have the pleasure to welcome you back very soon. Warm regards, Ophelie de Saint-Romain GUEST RELATIONS MANAGER
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