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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 1009 reviews
93%
Recommend This Property

Ratings Breakdown

1009reviews

  • 5 Stars
    646
  • 4 Stars
    245
  • 3 Stars
    70
  • 2 Stars
    22
  • 1 Stars
    26

Great hotel

By

05 July 2016

Comfortable and stylish, this hidden London gem is perfect for a luxurious stay in central London.

Posted byHotelStaff
06 July 2016
Dear ChriB, Thank you for taking the time to review the hotel. Everyone here is pleased to see that you enjoyed your stay with us. I hope we will see you very soon. Warm regards, Ophelie de Saint-Romain GUEST RELATIONS MANAGER
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Convenient location, decent hotel.

By

04 July 2016

Picked this hotel for its location and it being crown plaza- an IHG group hotel.

I guess I had high hopes from this hotel. It met the expectations on most criterion expect for couple of instances related to- room service and cleanliness.

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Front Desk

By

29 June 2016

We got in late and had a child with us. Front desk woman gave her a snack.

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市中心高性价比的酒店

By

29 June 2016

地理位置非常好,距离各大景点经,酒店价格合适,干净整洁。酒店服务好,结算清晰,房间很大。唯一的缺点是房价的无线上网几乎不能使用。

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Crown Plaza London City

By

27 June 2016

Great location, clean and good service. I would recommend to family and colleagues.

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这几天下来感觉最好的酒店

By

26 June 2016

酒店位置很好,距离重要的旅游景点很方便,酒店环境也不错,房间很大,舒服,唯一的缺点就是Wi-Fi几乎不能用。

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Met all my expectations for a pleasant stay

By

23 June 2016

club

I would recommend this hotel. It's in a great location. Easy access to Covent Garden and the South Bank.

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Quiet and clean in the heart of the city

By

23 June 2016

A very pleasant hotel with friendly staff and a great location in the City and close to the River. Only downside was no pool for the children but otherwise I would highly recommend it.

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Comfortable room with nice amenties

By

22 June 2016

club

Spacious room (relative for London) with a comfortable bed with luxurious bedding. Friendly staff and nice renovated atmosphere.

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Schnell, unkompliziert und gut

By

21 June 2016

Ich brauchte ein Hotelzimmer aufgrund von Flugverspaetungen. Die Buchung ueber die Smartphone App war einfach, die Erreichbarkeit des Hotels ueber oeffentliche Verkehrsmittel gut und das Hotel trotz der Kurzfristigkeit meiner Buchung gut vorbereitet.

Zusammen mit der Freundlichkeit des Services und des guten Fruehstuecks ein rundum gelungener Aufenthalt, bevor ich danach wieder zum Flughafen gefahren bin.

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Overall very good but a couple of minor drawbacks

By

20 June 2016

club

The room was lovely and the bed very comfortable. The only issues I experience were that the bathroom extractor fan was noisy and the quality of the room service meal was worse than I had expected.

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Dreadful

By

18 June 2016

Dreadful in every way possible. Air conditioning was awful, shower valve was leaking so water flowed through taps rather than shower head. Bathroom like something from the 1950s.

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