Crowne Plaza London - The City

Hotel Front Desk: 44-871-9429190

Hotel Fax: 44-207-4388080

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 8.5 MI/ 13.68 KM West l

- London E16 2PXUK Head northwest on Hartmann Rd toward Camel Rd 0.2 A1011 then A1020 0.1 roundabout, take 2nd exit onto Aspen Way/A1261 Slight right at Limehouse Link/A1203 Tower Hill Terrace/A3211 187 ft Victoria Embankment London EC4V 6DBUK

London Heathrow (LHR)

- Distance from hotel: 17.6 MI/ 28.32 KM East l

- M4 > A4 Central London > Trafalgar Sq > Strand > Ludgate Circus

London Gatwick (LGW)

- Distance from hotel: 30.1 MI/ 48.44 KM South East l

- Motorway into London then follow to City

Blackfriars Train Station

-Distance from hotel: 0.06 MI/ 0.1 KM North

- 1. Head west on Queen Victoria St toward Victoria Embankment/A201 2. Turn left onto Victoria Embankment/A201 3. Turn right to stay on A201 4. Continue onto Victoria Embankment 5. Slight left onto New Bridge St/A201 Destination will be on the left

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 47.50 GBP

- We do not have on-site park. Baynard House public car park is located only a few minutes away and is available from £2.50 per hour or £37 per day. Baynard House 133 Queen Victoria Street London, EC4V 4BQ +44 (0) 207 329 6520

Print Hotel Fact Sheet

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Hotel Highlights

You'll find unique decor in each of the Suites at Crowne Plaza London-The City. The lounges in the Tate Modern, St Bride's and St Paul's Suites all have artwork and books tailored to the iconic landmark that's visible from the double-aspect windows.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 455 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location


27 October 2014


The hotel is in a great location for exploring the sights of London and the room met our requirements. The staff were friendly and helpful. The gym was well equipped and as a nice touch maps were available outlining running routes along the Thames embankment. The only disappoint was that on two occasions during our stay, although we had been out all day we returned late afternoon to find our room had not been made up. Towels had not been replaced, cups not cleaned, bin not emptied, tea/coffee provisions had not been restocked. If these basic aspects had been taken care of as you would generally expect in a hotel of such standing then I would have given room cleanliness and room comfort 4 stars.

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LOVE this hotel


25 October 2014


I had to make this reservation on short notice without much info about the hotel, but it turned out to be a great place. I very much enjoyed my stay there.
(1) I asked for a quiet room because I was there for business, and indeed the room was very quiet. I never heard noise from other rooms or the hallway, and barely at all from the street, even though I was only on the 2nd floor on a room facing Newbridge street.
(2) Room service breakfast was on time every day. The continental breakfast was the most generous I have ever seen (coffee plus juice plus MANY pastries, plus two yogurts, plus cereal) and also very tasty.
(3) Concierge was extremely helpful, providing a plug adapter when mine did not work, and helping to send a Fed Ex package
(4) Great location with Underground station and a Starbucks right across the street.
(5) Fitness room was very nice.
(6) Great water pressure in the shower
(7) Comfortable bed
(8) Good temperature controls in room
(9) Room was reasonably well-lit (some fluorescents, which have weak light, but also some halogens or brighter lights that I prefer)
(10) Nice touches like a mirror in the bathroom with anti-fogging technology
(11) Free bottled water in the room replaced daily

There were only a few slight annoyances (room phone often did not dial - I had to unplug and re-plug for it to work again; there were few electrical outlets in the room - would have been nice to have more; elevators were under construction so were not as fast as they could have been).

All in all I would love to stay there again for my next visit to London.

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late checkout readily agreed ! overall service great.


24 October 2014


I had a meeting till 1 pm and hence requested a late checkout at 1.30 pm - Reception staff promptly checked and advised not an issue. This was a great relief and avoided me packing up early in the morning. These small gestures make all the difference.

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Still absolute first class


23 October 2014


Travelling quite a lot throughout the world, I have come to have low trust in hotel star ratings. The Crown Plaza is one of the best hotels in Europe I have recently experienced. The room is spacious, staff extremely competent and helpful - it was a wonderful moment.
The regular price might be a bit overpriced, but I guess that quality like this is worth even that price.

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