Crowne Plaza London - Heathrow

Hotel Front Desk: 44-871-9429140

Hotel Fax: 44-1895-867790

Hotel Email: lonha.reservations@ihg.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
London Heathrow International Airport (LHR)

- Distance from hotel: 2 MI/ 3.22 KM North l

- London Heathrow Airport, Depart on Chipstead Road 0.1 miles, Turn right onto Cromer Road West 0.1 miles, Bear left onto Camberley Road 0.1 miles, Bear left onto Inner Ring West 0.2 miles At the roundabout, take the second exit onto A408.

London Gatwick (LGW)

- Distance from hotel: 69 MI/ 111.04 KM North East l

- Turn left off the hotel premises and take a right into the M4J4 roundabout. Take the third exit from the roundabout onto M4. Take first exit on to M25 South. Take junction 7 on to M23 towards Gatwick.

Train
West Drayton Mainline station

-Distance from hotel: 2 MI/ 3.22 KM North

- Turn left out of station onto Station Approach, turn left again onto Station Road. Continue as this changes to Sipson Road. Bear left onto Cherry Lane and the hotel in on the left hand side.

Underground

Heathrow Terminals 1,2 and 3

- Distance from hotel: 2 MI/ 3.22 KM South

- Follow signs for all routes which takes you out of the airport onto the Heathrow Spur road. Follow this road and take the far right hand lane signposted Uxbridge. Pass under the M4 motorway and get into the left lane. Hotel is on the left.

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- Car Parking Available

- Self-Parking Fee: 12.00 GBP

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Hotel Highlights

We want to make your travels as stress-free as possible. So leave your car at our conveniently located Crowne Plaza London Heathrow hotel as you jet out of London Heathrow Airport. Our inclusive “Park, Stay & Go” packages combine your accommodation with on-site parking for the length of your trip. It’s only a 15-minute ride to the airport on the BAA Hotel Hoppa Bus.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 610 reviews
90%
Recommend This Property
Read All Reviews

Ratings Breakdown

610reviews

  • 5 Stars
    352
  • 4 Stars
    149
  • 3 Stars
    52
  • 2 Stars
    30
  • 1 Stars
    27

Facilities need a bit of TLC

By

02 septiembre 2014

This is the first time we have used this hotel, as we felt we wanted something different at the start of our holiday i.e. the use of a swimming pool. Unfortunately this was probably the most disappointing part of the hotel, which on the whole was of a good standard. What let the pool facility down was the general cleanlinees in the mens changing room, it needed some real TLC. In my opinion it was filthy & just needed a good clean. Also the lockers could do with a bit of attention, as quite a few of the locks didn't work.

On a positive note the staff were great & the room certainly ticked all the boxes.

Posted byCustomerCare
14 septiembre 2014
Dear AirAir, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback about your stay. It is pleasing to know that our location, level of service received and IHG Rewards Club Recognition worked suitably for your needs. However, we are sorry to read that you did not enjoy your overall experience with us due to the pool facility and cleanliness. Rest assured your review will be used to consider improvements needed. We hope you give us another chance to show you how great our hotel is and allow us to redeem your faith in our award winning service. Kind Regards, Charisse V. Case Manager IHGCare
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Home From Home

By

02 septiembre 2014

club

I love this hotel. I've stayed in it numerous times. It's got everything I need. It's comfortable and clean, with accommodating, cheerful staff, and a fantastic Indian restaurant that, although slightly expensive, blew my socks off with its authentic cuisine and lovely staff. And a pool--very important for me.

The most recent time I stayed there I had a minor problem with the location of the room. When we discussed it with the front desk we were immediately relocated. The only issue I had was that at one point nobody answered the phone (too busy, I guess) but we just went downstairs to reception so that was fine. I always look forward to The Crowne Plaza Heathrow. I'm always amazed at how well the hotel is run, especially considering what a busy place it is, and how helpful the employees are. Well done, CP.

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Great Service

By

02 septiembre 2014

I Stayed for 3 nights and can say it was one of the best stays I have enjoyed

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bad food and poorly informed

By

02 septiembre 2014

club

I was in a package with legoland. I had to print and show the crowne plaza website to the staff several times to inform them of all things / services to be provided for children ! Not acceptable for a 4 stars hotel !

Posted byCustomerCare
13 septiembre 2014
Dear John-on-trip-for-legoland, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Thank you again for your comments, and continued loyalty as an IHG Rewards Club member. Sincerely, Connie D Case Manager IHGCare
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