Rated 4.5 out of 5 by 268
Rated 5.0 out of 5.0 by Tammy29 Perfect location and great service
We were visiting my daughter who was studying in London for the Fall semester. We liked the location as it was near her school and the reviews were good. We arrived on November 26 and we were able to check in early, which was wonderful after a long flight from the US. Our room was quite comfortable. Every staff member we encountered was beyond helpful and friendly. The concierge recommended a nice restaurant for our group to have dinner. They also helped us find the best way to get to Heathrow for an early flight. The bar is a very comfortable place to end the day with a cocktail. The hotel is located close to the Tube, which makes getting around easy. We loved our stay in London and loved Crown Plaza.
07 December 2013
Rated 5.0 out of 5.0 by dror19 GReat servica good stafe
very good hotel we like the location the room the garden the bar
07 December 2013
Rated 5.0 out of 5.0 Wonderful Experience
Stayed at this location for 2 nights over Thanksgiving weekend. Very clean, convenient location and pleasant staff. I would definitely return to this location. Also, very close to the tube and Starbucks.
03 December 2013
Rated 4.0 out of 5.0 by Pilbaratraveller Convenient location, comfortable surroundings
On a brief holiday visit with my wife to London as part of a longer trip. We arrived on an early morning flight and were delighted to find that our room was available at that early hour. Bathroom was the first facility to be used - everything was sparkling clean and towels were good quality. As this is central London, a spacious room was not expected, but size of accommodation was adequate. A definite positive was a walk-in rather than over-bath shower. Even though we were facing a busy main road, there was no noticeable external noise. Of the facilities used, the club lounge was comfortable (although somewhat disorganised on the final morning of our stay - tables not cleared promptly) and the bar was comfortable and welcoming. On the one morning we used the restaurant for breakfast, the food quality was excellent - but no toaster!! Note that another family member was staying at Holiday Inn across the road so we had breakfast there one morning - overall I would say their breakfast was similar in quality and better for choice. Location is great - Gloucester Road tube station just across the road, and plenty of local shops/pubs/restaurants within walking distance. Only a few minutes walk to museums and short bus/tube trip to Kensington High St and Knghtsbridge for shopping. We had specific reasons for staying in Kensington on this visit and would certainly consider again if needing to stay in the area.
03 December 2013
Rated 5.0 out of 5.0 by ALCA ALCA
We found this hotel one of the best we have stayed in in London over the past years .
The location is very central,the hotel rooms are comfortable and clean,.
we shall return for sure next year or whenever we come to London .
Thank you for the lovely time.
30 November 2013
Rated 5.0 out of 5.0 by Stemasters123 Excellent hotel, superb location
We stayed at the Crowne Plaza Kensington for a combined business and pleasure visit to London. Our room was spotlessly clean and very comfortable, the bed was huge, although like most people we didn't spend much time in the room. We ate in the Umami restaurant in the hotel and had the Taste of Thai menu recommended by our waiter and an excellent bottle of wine also recommended by our waiter. The food was delightful and the wine perfectly matched. Breakfast was very nice, a good selection for all tastes and the complimentary smoothy was a nice touch. The location of the Crowne Plaza is superb, just 10 minutes walk from Harrods and a little further to Buckingham Palace. It is definitely our hotel of choice when visiting London.
27 November 2013
Rated 4.0 out of 5.0 by ScottSW7 Surprisingly good!
Used to the reliable, but "blah" reputation of Crowne Plaza in the USA, I expected a good, but not outstanding, experience. I was pleasantly surprised to find a nicely appointed, quiet room which met my needs quite well. I know the area quite well, as I have a shared flat right around the corner, but locals and visitors alike will agree that Gloucester Rd is a very convenient area, with excellent Tube and Bus connections, and a lot of good things within walking distance.
I have stayed at another hotel in the area most times I've had to vacate the flat for visitors, but the Crowne Plaza proved to be a better choice for a similarly priced room.
Free internet is a nice touch. Ask at other hotels before you book!
26 November 2013
Rated 5.0 out of 5.0 by Leeora Enjoyable stay
Have just returned from 5 nights stay.
Had a great time in a lovely hotel, great location just opposite tube station.
Room was comfortable with two double beds. Nice bathroom extremely clean.
Many restaurants a minute away, a real haven in London.
Great value for money in a week of atrocious prices in most hotels.
Will certainly be back.
26 November 2013