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Rated 4.5 out of 5 by 342 reviewers.
Rated 4.0 out of 5.0 by Perfect location for a family We chose this hotel based on location and room availability for a family of four. Location is perfect with a direct subway connection to Heathrow and multiple connections to city center. There are many good alternatives for dining nearby. Hotel breakfast is good value for money and can recommend it for families. We were thankful for getting a room from the garden side, which is quieter than the busy front side. The family room is good size, but there is way too little space for clothes for four people. Overall a positive experience. 28 February 2014
Rated 5.0 out of 5.0 by Yes its a Winner Lost count of the times we have stayed here, but this last stay just reinforces why we do not even look for anywhere else to stay. Bit of a mix up about breakfasts, but Stephanie soon sorted things out for us. Really like the outside smoking area, so unusual - do not feel like an outcast now, very comfortable and heated for the winter. Great location, near the Tube on Gloucester Road, but why not just wonder around the area, some really good Cafes and Restaurants within walking distance - under 5 minutes. Will be back again very soon, 28 February 2014
Rated 5.0 out of 5.0 by Great Great hotel for family stay, big beds and very attentive staff. 27 February 2014
Rated 4.0 out of 5.0 by Mid Term @ Crowne Plaza We had a very enjoyable and pleasant stay at the Crowne Plaza, Cromwell Road and would have no hesitation in coming back. The staff were friendly and helpful. It’s was very busy at breakfast but food quality was good. Overall, considering price, free wi-fi, room size and quality, proximity to tube station – it ticked all the boxes. 27 February 2014
Rated 4.0 out of 5.0 by Nice Staty good place to stay in London, very close to lots of historic sites, and places to eat 25 February 2014
Rated 5.0 out of 5.0 by best crowne plaza ever and i had stays in a lot of them. Excellent club, bar and restaurant. the turkish barkeeper is a football-specialist. and as a platinum ambassador i got a beautiful upgrade. see you next time here 25 February 2014
Rated 5.0 out of 5.0 by Great hotel - except for the beds Hotel & Staff were great - if you like firm mattresses - don't stay here! Beds were extremely soft and my back felt it for days. I didn't raise it to the staff so take that into consideration. Also, I didn't get my room upgraded and for some reason only earned 600 points on this visit which is very strange. 25 February 2014
Rated 5.0 out of 5.0 by One of the best crowne plaza I frequent this crown plaza because of their absolute wonderful staff. They always do their best to make me comfortable. Being a platinum member they always upgrade me to a suite and this crowne plaza will always be my first choice when I'm in central London. I would highly recommend this property. 24 February 2014
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